Electronic document and records management system

Electronic document and records management is used by organizations to manage documents and records throughout the document life-cycle, from creation to destruction.

Typically, systems consider a document or file to be a work-in-progress until it has undergone review, approval, lock-down, and (potentially) publication, where it will wait to be used. The version of the form that is saved containing user content will become a formal record within the organization.

Once a document achieves the status of a record, the organization may apply best-practice or legally enforced retention policies which state how the second half of the record life-cycle will progress. This typically involves retention (and protection from change), until some events occur which relate to the record and which trigger the final disposition schedule to apply to the record. Eventually, typically at a set time after these events, the record undergoes destruction.

A range of software vendors offer these systems at an enterprise level (i.e. targeted at managing all documents and records within an enterprise).

These vendors have historically provided electronic document management systems and have acquired smaller records management system companies. The seamlessness of the integration and the original intention of the records-management component to manage electronic records typically sets the complexity of deploying and potentially of using the final system.

• Business process management (BPM)
• Case management and matter management
• Enterprise content management (ECM)
• Scanning
• Web content management (WCM)

Professional organizations for documents and records include:

• Association for Information and Image Management (AIIM)
• Association of Records Managers and Administrators (ARMA International)
• Business Forms Management Association (BFMA)
• Information and Records Management Society (IRMS)
• Nuclear Information & Records Management Association (NIRMA)
• Records and Information Management Professionals Australasia (RIMPA)