Pittsburgh Bureau of Emergency Medical Services (PEMS)

The Ambulance Division consists of the City's 13 frontline medic units (staffed by 2 paramedics), three frontline ambulances (staffed by 2 EMT's) and is responsible for answering calls for medical assistance within the city limits. In response to the COVID-19 (CoronaVirus) crisis, the division has coordinated with Training and the Infectious Disease and Epidemiology Unit (created during the Ebola outbreak in 2014 and dubbed the 'ECHO' Team due to the E in epidemiology and the citywide unit identification system) to stand up Infectious Disease units, referred to as ECHO Units. This has been taking place since March of 2020 and has become a frontline unit with full paramedic staffing in one or two response vehicles and an infectious disease transport unit.

The Rescue Division consists of the City's 2 frontline rescue trucks, fully equipped with heavy rescue equipment of every facet and also equipped with a full complement of Advanced Life Support (ALS) equipment, they are stationed with medic units and are staffed by three Rescue Paramedics. The Rescue Division is responsible for answering calls for medical and/or rescue assistance within the city limits, from possible jumper/suicide/psych details to automotive or boat collisions to hazardous materials responses. To respond to these requests for service, the Division uses many resources and specialty units available such as some of the following: River Rescue, Hazmat Team, TEMS Medics, Swiftwater Rescue and Flood Response units, and staff contribution to the regional or federal US&R and DMAT units.

The Training Division is overseen by the Patient Care Coordinator who also typically holds the rank of Division Chief. The Training Division provides all annual training requirements for the Bureau's personnel, including but not limited to AHA ACLS, PALS and NRP, NREMT clinical care requirements, PHTLS and AMLS. The division also provides quarterly trainings for all providers typically consisting of "in-service" classes for the future implementation of new treatment modalities, rescue medicine training, clinical quality insurance training and occasional lectures from any of the City's medical directors. The Training Division office, located in the Strip District, also coordinates or provides the training required for the Bureau's specialty units, whether coordinating with the other DPS Bureaus or outside entities.

The Division Chief responsible for Training, is also responsible for Special Events and Emergency Preparedness. The Division Chief coordinates with the City's Special Event Office of the DPS Administration Bureau to provide ALS coverage for all permitted events within the city limits. This can include staffing venues such as PNC Park and Heinz Field, homes to the Pittsburgh Pirates and Steelers respectively, covering the Pittsburgh Marathon and many 5K and 10K races around Pittsburgh (including the nationally recognized Richard S. Caliguiri City of Pittsburgh Great Race),[5] and the annual regatta. To facilitate these requests the EMS Bureau will sometimes utilize different assets to bring ALS care to the residents and visitors of the City of Pittsburgh including but not limited to ALS equipped motorcycles, bicycles, carts or ATV's, and river boats. In addition to Special Events, the Division Chief also coordinates disaster and MCI planning with the Office of Emergency Management.

Pittsburgh EMS contributes to the City's joint EMS and Police River Rescue unit, which is staffed by two PEMS Paramedic/Public Safety Rescue Divers, and a PBP Officer/Helmsman. River Rescue operates a multitude of equipment including a new river boat recently delivered (2020) from Lake Assault Boats out of Michigan, two Boston Whalers, a fan boat that allows River Rescue to operate in and above ice in the winter, and a plethora of inflatable craft, some of which are stored on the Bureau's rescue trucks. Out of the water the Rescue Division operates a dive rescue truck that is used to aid River Rescue with prolonged river dive operations, or transport divers from their station in PNC Park to water rescue/recovery details not accessible from the rivers. River Rescue responds to request for service on the three rivers with the Commonwealth of Pennsylvania Fish and Boat Commission and the United States Coast Guard. River Rescue as a joint DPS asset with Police and EMS allows River Rescue to provide a police presence on the water in the region, as well as to the Port of Pittsburgh, the nation's second largest inland port. Upon assignment to River Rescue, the paramedic divers complete an extremely rigorous initial training, as well as vast hours of refresher training throughout the year, in both the classroom and under the water. River Rescue also boats the only ALS Licensed boats in the Commonwealth of Pennsylvania.[6]

Another asset assigned to the Rescue Division is the Bureau's trench rescue truck, which is carries additional equipment for trench rescue and structural collapse to be used in addition to the equipment from the first arriving rescue truck. Many personnel from any division are members of the FEMA or NDMS units that are based out of the region.

Yet another joint City unit that the division participates in is the Hazmat team, of which the EMS Bureau houses the City Hazmat truck and supplies the team with all of its Paramedic/Hazardous Materials Technicians. As Hazmat is a joint DPS operation, all of the Hazmat units being owned by the Office of Emergency Management, with personnel contribution from the Police and Fire Bureaus as well.

Back on the water, the Rescue Division responds to all water rescue details within the city limits, when off of the three rivers, with Swift Water Rescue assets. At the request of the Director of Public Safety, all three Bureaus, EMS, Police and Fire have flood response units which are composed of Bureau personnel trained to the Pennsylvania Fish and Boat Commission Swift Water Rescue Operations level. Above the Operations level, the Bureau of EMS provides Swift Water Rescue units staffed with Paramedic/SWR Technicians, trained to Fish and Boat's Technician level. All River Rescue divers complete their Fish and Boat Commission SWR training when they attend their initial dive training.

The EMS Bureau contributes Tactical Paramedics to the Bureau of Police's SWAT Team. These TEMS paramedics are members of the SWAT Team, selected by the SDD after completion of the PBP's rigorous SWAT qualifying course, that have completed their additional tactical training, firearms qualifications and additional trauma care training. The SWAT Team has its own medical director that permits its members to provide advanced high-quality care under fire, and is an elite group of personnel that serve proudly on the PBP SWAT Team.

The PEMS Cycle Unit operates four Harley Davidson Super Glide motorcycles. Paramedics that successfully bid the Cycle Unit complete and initial 80 hour training program with the PBP Motor Unit. All Cycle paramedics complete an annual 40 hour safety refresher also hosted by and completed with the Police Motor Unit. These assets are typically utilized for coverage of special events throughout the City including but not limited to Heinz Field football games, races and the annual regatta.