Podium (company)

Podium is a privately held technology company headquartered in Lehi, Utah that develops cloud-based software to help businesses modernize customer interactions, such as messaging and customer feedback, and improve their online reputations.

Podium
TypePrivate
IndustrySoftware
Founded2014
HeadquartersLehi, Utah, United States
Key people
Eric Rea, Co-Founder, Dennis Steele, Co-Founder
ProductsOnline Reputation Management, Customer interaction management, Customer Relationship Management, Contactless Payments
Revenue $100 Million(2019)[1]
Number of employees
820
Websitehttps://www.podium.com

History

Podium was founded in 2014 when Eric Rea got a call from his father about his tire shop's online reviews not being reflective of the verbal feedback he received from customers. His father was looking for a way to improve those reviews, but he didn’t know how to go about it. After some initial research, Rea found that existing solutions were largely antiquated, email-based tools.

Around the same time Dennis Steele was working for a PR firm focused on helping businesses improve their online reputation. Steele, familiar with the process, knew that many businesses and agencies were building online reputation strategies that were time-consuming and largely ineffective.

Determined to build a better service, Rea and Steele teamed up to develop a tool that would help small businesses build their online reputation through online reviews.[2]

Podium was initially known as RepDrive[3] before rebranding as Podium in 2015. The company raised $500,000 in an initial round of funding led by Peak Ventures.[4]

In March 2020, Podium added payments technology to its product suite.[5]

Y Combinator

Podium was selected to participate in the Winter 2016 class of Y Combinator, a startup incubator that has helped develop Airbnb, Dropbox, and Reddit.[6] The company presented on the second demo day for the Winter 2016 batch on March 23, 2016.[7]

Awards and recognition
  • Podium was named one of the 2016 Emerging Elite by Mountain West Capital Network in September 2016.[8]
  • Podium's CEO Eric Rea was interviewed for "The Top" podcast in December 2016.[9]
  • Podium's co-founders Eric Rea and Dennis Steele were named to The Peak 100 with Rea being named to the top-10.[10]
  • Podium was named the No. 3 Best Place to Work in Utah by the Deseret News in June 2017.
  • Eric Rea was named one of the highest rated CEOs by Glassdoor in June 2017.[11]
  • Podium won the DMN Best Places to Work (Mid-sized Companies) in July 2017.[12]
  • Podium was named the No. 1 Startup to Watch by Utah Valley Magazine in September 2017.[13]
  • Podium was named one of the 2017 Emerging Elite by Mountain West Capital Network in October 2017.[14]
  • Podium was named Utah Business Medium Companies Best Companies to Work for in December 2017.[15]
  • Podium ranked 16th on Glassdoor's Best Places to Work in 2018 list.[16]
  • Podium ranked 13th on the 2018 Inc. 5000.[17]
  • Podium was listed on Forbes' 2018 Cloud 100 [18]
  • Podium was recognized by Forbes as one of their Next Billion-Dollar Startups [19]
  • Podium was ranked as the ninth fastest growing technology company, public or private, by Deloitte in 2018 [20]
  • Podium was named by Fast Company as one of the World's Most Innovative Companies in 2019 [21]

References
  1. https://www.forbes.com/sites/stevenli1/2020/07/02/podium-interaction-management-growth-journey/#:~:text=Just%20six%20years%20later%2C%20Podium,local%20businesses%20they%20interact%20with.
  2. "Podium helps businesses improve online reviews with a simple text : Silicon Slopes". siliconslopes.com. Retrieved 2016-05-06.
  3. "Podium, Inc.: Private Company Information - Businessweek". www.bloomberg.com. Retrieved 2016-05-06.
  4. "Podium | CrunchBase". www.crunchbase.com. Retrieved 2016-05-06.
  5. "Podium rolls out payments for its customer-focused local-business SaaS service". TechCrunch. Retrieved 2020-03-03.
  6. "The 10 Most Successful Y Combinator Startups". Business Insider. Retrieved 2016-05-06.
  7. Constine, Josh; Dickey, Megan Rose; Buhr, Sarah. "Here are the 59 startups that demoed at Y Combinator Winter '16 Demo Day 2". TechCrunch. Retrieved 2016-05-06.
  8. "Latest News | MWCN". www.mwcn.org. Retrieved 2016-09-28.
  9. "Podium Hits $1m MRR in 12 Months, $4m Raised with 6500 SMB Customers sub 1% Churn with CEO Eric Rea - Nathan Latka". Nathan Latka. 2016-12-30. Retrieved 2017-01-25.
  10. "Utah Entrepreneurs Are INSPIRING Individuals, Change, And Ideas". Silicon Slopes. 2017-04-07. Retrieved 2017-05-10.
  11. "Highest Rated CEOs at SMBs". Glassdoor. Retrieved 2017-11-17.
  12. "Podium: Best Places to Work Winner (Mid-Sized Companies)". DMN. 2017-07-14. Retrieved 2017-11-17.
  13. "UV50 Startups to Watch: No. 1 Podium - UtahValley360". UtahValley360. 2017-09-21. Retrieved 2017-11-17.
  14. "MountainWest Capital Network Names FireFly Automatix the Fastest Growing Company in Utah for the Second Year in a Row". Mountain West Capital Network. Retrieved 2017-11-17.
  15. "Medium Companies: Best Companies to Work For - Utah Business". utahbusiness.com. Retrieved 2017-12-08.
  16. "Best Places to Work". Glassdoor. Retrieved 2017-12-08.
  17. "The votes are in, and Podium is one of America's Best Workplaces of 2018!". Inc.com. Retrieved 2018-08-21.
  18. https://www.forbes.com/cloud100/#7be6e5f55f94
  19. https://www.forbes.com/next-billion-dollar-startups/#393888c04441
  20. https://www2.deloitte.com/content/dam/Deloitte/us/Documents/technology-media-telecommunications/us-tmt-fast500-2018-winners-ranking.pdf
  21. https://www.fastcompany.com/most-innovative-companies/2019/sectors/enterprise
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