Ragy Thomas

Ragy Thomas is an American executive and serial entrepreneur, who is CEO of Sprinklr, a SaaS company that develops a customer experience management platform.[2] He was previously president of Epsilon Interactive, now part of advertising network Publicis, and founded email marketing company Bigfoot Interactive.[4]

Ragy Thomas
NationalityUnited States [1]
Alma materNew York University Stern School of Business, M.B.A
Pondicherry Engineering College, Computer Science Engineering[2]
OccupationCEO and founder of customer experience management software provider Sprinklr
Known forexecutive, serial entrepreneur. CEO and founder of Sprinklr
Spouse(s)Neelu Paul (m.1999) [3]

Education and early life

Thomas was born and grew up in Kerala in India, the son of academic parents who uprooted and moved frequently. Thomas' parents moved to Nigeria for work when he was in the third grade.[5] When Thomas was in the fifth grade, his parents returned to India and enrolled him in boarding school.[6]

He attended Pondicherry Engineering College in India, and earned a degree in Computer Science Engineering. In 1996, while working for international consultancy Tata Unisys (now Tata Consultancy Services) he came to Wisconsin in the United States.[7] He then moved to New Jersey to do IT consulting for AT&T and Bell Labs, and worked for a dot com startup during the boom of 2000.[7] He attended New York University Stern School of Business part-time and earned his MBA in Finance and Information Systems.[5]

Career

Bigfoot Interactive/Epsilon Interactive

After the dot-com bubble burst, Thomas co-founded an email marketing company that became Bigfoot Interactive.[5] Thomas served first as CTO. In 2005, the company was acquired by marketing services company Alliance Data, and was renamed Epsilon Interactive.[8] In 2006, Thomas became president of Epsilon Interactive.[9][10] At Epsilon, he oversaw the technical integration between Bigfoot and DoubleClick Email Solutions, acquired from online advertising company DoubleClick in 2006.[11] He left Epsilon Interactive in 2008.[12]

Sprinklr
Main article: Sprinklr

In 2009, Thomas founded social media and customer management company Sprinklr, and serves as its CEO.[13] Also in 2009, Thomas co-founded an Indian subsidiary Sprinkr India, which was later renamed Kenscio.[14] Thomas is on the Kenscio board.[15] By July 2016, Sprinklr was valued at $1.8 billion, giving it Unicorn status.[16] In September 2020, Sprinklr raised $200 million from private-equity firm Hellman & Friedman in a deal that valued the customer experience management company at $2.7 billion.[17]

Entertainment producing

Thomas was a producer of the 2015 Indian Malayalam language film Ennu Ninte Moideen, directed by RS Vimal.[18] He also co-produced The Parisian Woman, a Broadway play starring actress Uma Thurman.[18][19]

Other

Thomas is also on the board of Cloth, a mobile fashion application company.[15]

Honors and recognition

In 2010, Thomas was honored by the Indian American Kerala Cultural and Civic Centre for his achievements.[20]

Personal life

Thomas lives in New Jersey with his wife and two children.[15] Thomas is fluent in English, Malayalam and Tamil. [21]

References
  1. https://money.cnn.com/interactive/technology/15-questions-with-ragy-thomas/index.html
  2. "Ragy Thomas". Crunchbase. Retrieved 2020-03-22.
  3. https://www.facebook.com/ragy.thomas/about?lst=100001041022413%3A520214545%3A1589688884
  4. "Tech Talk with Sprinklr Founder and CEO Ragy Thomas". PR Week. 2020-03-04. Retrieved 2020-03-22.
  5. "How Ragy Thomas Built Sprinklr Into A Social Media Management Powerhouse". Forbes. 2017-02-06. Retrieved 2020-03-22.
  6. "Ragy Thomas of Sprinklr: How Naïveté Can Become a Strength". NY Times. 2016-01-14. Retrieved 2020-03-22.
  7. "Meet Sprinklr, The Billion-Dollar Startup That Cracked Social Advertising". Forbes. 2016-01-20. Retrieved 2020-03-23.
  8. "In Brief: Alliance Data to Buy Bigfoot Interactive". American Banker. 2005-09-09. Retrieved 2020-03-23.
  9. "Fostering a CTO Community". InfoWorld. 2002-02-18. Retrieved 2020-03-25.
  10. "Ragy Thomas Succeeds Ousted CEO Al DiGuido at Epsilon Interactive". DMNews. 2006-09-27. Retrieved 2020-03-23.
  11. "Epsilon to acquire DoubleClick Email Solutions for $90 million". Digital Commerce 360. 2006-02-14. Retrieved 2020-03-25.
  12. "Exclusive: Ragy Thomas Out at Epsilon". Chief Marketer. 2008-04-16. Retrieved 2020-03-20.
  13. "15 Questions with Ragy Thomas". CNN. Retrieved 2020-03-20.
  14. "India digital marketing pioneer, Kenscio, targets 5x growth". India Tech Online. 2011-10-15. Retrieved 2020-03-24.
  15. "Sprinklr CEO Ragy Thomas Discusses Marketing in the Age of Social Media". Yale School of Management. 2010-10-08. Retrieved 2020-03-25.
  16. "Sprinklr Raises $105 Million to Grow Social Media Management Software". Wall Street Journal. 2016-07-21. Retrieved 2020-03-24.
  17. "Private-Equity Investment Values Sprinklr at $2.7 Billion". Wall Street Journal. 2020-09-09. Retrieved 2020-09-22.
  18. "Five Questions in Five Minutes with the CEO of Sprinklr". Battery. 2018-03-24. Retrieved 2020-04-15.
  19. "The Parisian Woman - Broadway Creative Team". Broadway World. Retrieved 2020-04-15.
  20. "Kerala Centre honours 5 Indian American Malayalee". Two Circles. 2010-10-08. Retrieved 2020-03-25.
  21. https://www.linkedin.com/in/ragythomas/
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