SAP Community Network

SAP Community Network (SCN) is the official user community of SAP SE. SAP software users, developers, consultants, mentors and students use the SAP Community Network to get help, share ideas, learn, innovate and connect with others. There are an average of 2 million unique visitors to SCN each month, who use the information that has been shared on the site. SCN has over 430 spaces (sub-groups) dedicated to SAP products, topics, technologies, industries, programming languages (such as ABAP) and more.[1] Almost all spaces contain related discussion threads (forums), blogs, documents, elearning, and polls. There are also several spaces in Chinese, Japanese, Korean, Spanish, Portuguese, German and Russian.

History

The SAP Community Network (SCN) was created in 2003 as the SAP Developer Network. In 2006, a sub-community for business process experts was created for users that defined their role as business analysts or consultants.[2] After the acquisition of BusinessObjects, the BusinessObjects Diamond community was integrated into SCN[3] at first as the BusinessObjects community and later as the Business Analytics Community. University Alliances Community was launched in 2009 to support collaboration among professors, students, customers and partners worldwide.[4]

Around 2008, the term "SAP Developer Network" no longer adequately described the scope of the community so it was rename to SAP Community Network. SCN is still colloquially referred to as "SDN."

In March 2012, the SAP Community Network was migrated to a Jive based platform hosted on a new sub-domain: scn.sap.com.[5] The new platform is more robust than the former and finally brings all discussions (forums), blogs and documents into a single space for easier access and use. After the migration, the sub-communities for SDN, BPX and BOC/BA continue to exist in newsletter format.

On April 28, 2013, the SAP Community Network was enhanced with the Jive Gamification Module[6] (JGM). Gamification, the use of game mechanics to make tasks more fun, is used to encourage community engagement on SCN. Included in the implementation are missions (activities that are recorded by the system, such as likes, ratings, comments), badges for completed missions, badges for lifetime points (levels), and badges for specific roles. In the first week after the launch of JGM, community actions increased by 1034% and active members (members with >0 points) increased by 516%. The Gamification Team at SAP/SCN continue to provide new missions that encourage healthy participation in the community.

References
  1. Lax, Jason. "SCN Site Index". SAP Community Network. Retrieved 19 April 2012.
  2. Martens, China. "SAP targets business process experts". Computerworld. Retrieved 12 September 2006.
  3. Yolton, Mark. "Business Objects & Diamond Bring Us Value". SAP Community Network. Retrieved 22 January 2008.
  4. SAP. "SAP Launches Online Resource for Academic Community". SAP AG. Retrieved 23 February 2009.
  5. "SAP Community - SAP". SAP.
  6. laure.cetin. "Gamification is now live on SCN!". scn.sap.com.
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