Steve Ritchie (businessman)

Steve Ritchie is a businessman who was the CEO of Papa John's.[2] He worked at Papa John's for over 23 years,[3] holding multiple positions in the company's leadership throughout that time after starting to work for the company as an hourly worker.[4][5]

Steve Ritchie
Alma materSeneca High School MCA[1]
OccupationUnknown

Career

Ritchie was promoted to the COO position at Papa John's in May 2014.[6] He has been the company's president since July 2015.[5]

Ritchie became the CEO of Papa John's after the company's founder, John Schnatter, stepped down as CEO at the end of 2017.[7]

Ritchie has promised to change the culture of Papa John's by bringing in outside experts to audit current diversity policies and requiring workers to undergo bias and diversity training.[8][9][10] He has been praised for taking the right steps to deal with the company's controversy over Schnatter.[11] However, Schnatter has expressed concerns that Ritchie is not the right executive for Papa John's.[12]

Ritchie joined the board of directors at Papa John's after a $200 million investment in the company from Starboard Value.[13] He said that the investment would be used towards changing the culture of the company and product innovation.[14]

References
  1. "Papa John's embattled CEO Steve Ritchie braces for fight: 'Pizza is my life'". The Courier-Journal.
  2. "'Papa John's is not an individual,'Former CEO says, as it plans an audit of its diversity policies". CNBC. Retrieved 18 April 2019.
  3. "Papa John's CEO steps down weeks after blaming NFL for poor sales". Los Angeles Times. Retrieved 18 April 2019.
  4. Fickenscher, Lisa (6 August 2018). "Papa John and hand-picked successor have history of bad blood". New York Post.
  5. "Papa John's Intl Inc (PZZA:NASDAQ)". Bloomberg.
  6. "Papa John's promotes Steve Ritchie to COO". Nation's Restaurant News. 15 May 2014.
  7. "Papa John's founder will step down as CEO after criticizing national anthem protests in the NFL". The Washington Post.
  8. "Papa John's CEO Attempts Damage Control But Not An Apology". HuffPost. Retrieved 18 April 2019.
  9. "Papa John's orders workers to undergo bias and diversity training". USA Today.
  10. Galarza, Daniela (24 August 2018). "Papa John's to Teach Employees How Not to Act Like Papa John". Eater.
  11. Mautz, Scott (16 July 2018). "Papa John's CEO Just Apologized to Customers. Here's Why His Reaction Shows Emotional Intelligence". Inc.com.
  12. "Papa John's founder says successor not right fit for CEO". Reuters. Retrieved 18 April 2019.
  13. "After Failing To Secure Buyout, Papa John's Announces $200 Million Deal With Former Olive Garden Investor". Forbes.
  14. "Papa John's, Starboard 'Focused' as Circus Quiets - Franchise Times News - February 2019". franchisetimes.com.
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