Byron Sharp

Byron Sharp is Professor of Marketing Science at the University of South Australia, known for his work on loyalty programs.[1][2]

Byron Sharp
Born
Ness Valley, New Zealand
OccupationDirector, Ehrenberg-Bass Institute for Marketing Science, University of South Australia.
Website

Life and work

Born in Auckland, New Zealand, Sharp obtained his Bachelor of Commerce in Marketing in 1988 at the University of Auckland, and his Master of Business by Research at the University of South Australia, and PhD from the University of Adelaide.[3]

In 1995 Sharp was appointed Director of the Ehrenberg-Bass Institute at the University of South Australia, and in 1999 Professor of Marketing.[3] He also serves as board member at the Wharton SEI Center's Future of Advertising project.

His research interests include buyer behaviour and brand performance, laws & principles in marketing, market-based assets, and advertising & Media

Work

In 1997, with Anne Sharp, he reported the first empirical work seeking to document the effect of a loyalty program on buyer loyalty[4]

The research found a tendency across the product categories studied for loyalty programs to produce a small amount of excess loyalty. This weak effect was later replicated.[5][6][7]

In 2009 he co-edited a special issue of the Journal of Advertising Research with Professor Jerry Wind on empirical laws in advertising.[8]

Selected publications

Byron has written over 100 refereed conference papers and journal articles.[9]

Selected book titles
  • Sharp, Byron How Brands Grow: What Marketers Don't Know, Oxford University Press, 2010
  • Sharp, Byron and Professor Jenni Romaniuk, How Brands Grow: Part 2, 2015

Selected journal articles
  • Sharp, Byron and Anne Sharp, "Loyalty Programs and their Impact on Repeat-purchase Loyalty Patterns," International Journal of Research in Marketing 14.5, 1997[10]
  • Macdonald, Emma K. and Byron M. Sharp, "Brand Awareness Effects on Consumer Decision Making for a Common Repeat Purchase Product: A Replication," Journal of Business Research 48.1, 2000[11]
  • Macdonald, Emma and Byron Sharp., "Management Perceptions of the Importance of Brand Awareness as an Indication of Advertising Effectiveness," Marketing Bulletin 14.2, 2003 [12]

References
  1. Oliver, Richard L. "Whence consumer loyalty?." the Journal of Marketing (1999): 33-44.
  2. Wulf, Kristof De, Gaby Odekerken-Schröder, and Dawn Iacobucci. "Investments in consumer relationships: a cross-country and cross-industry exploration." Journal of marketing 65.4 (2001): 33-50.
  3. "Byron Sharp: Professor of Marketing Science, Director Ehrenberg-Bass Institute," at linkedin.com, 2015
  4. Sharp, Byron and Anne Sharp (1997), "Loyalty Programs and Their Impact on Repeat-Purchase Loyalty Patterns," International Journal of Research in Marketing, 14 (5), 473-86.
  5. Sharp, Byron and Anne Sharp (1999), "Loyalty Programs and Their Impact on Repeat-Purchase Loyalty Patterns: A Replication and Extension," in 28th European Marketing Academy Conference Proceedings, Berlin, Germany: Institute of Marketing II, Humboldt-University
  6. Meyer-Waarden, Lars (2002) "The sources of Efficiency in Loyalty Programs-An Empirical Investigation based upon a Single Source Panel", PhD thesis, University of Pau, France.
  7. Jorna Leenheer, Harald J. van Heerde, Tammo H.A. Bijmolt and Ale Smidts (2007) "Do loyalty programs really enhance behavioral loyalty? An empirical analysis accounting for self-selecting members", International Journal of Research in Marketing, 24,1, p.31-47.
  8. Yoram (Jerry Wind and Byron Sharp (2009) "What We Know About Advertising", Journal of Advertising Research, 49,2
  9. Byron Sharp; Professor of Marketing Science, University of South Australia Google Scholar profile.
  10. Loyalty programs and their impact on repeat-purchase loyalty patterns." International journal of Research in Marketing 14.5 (1997): 473-486
  11. "Brand awareness effects on consumer decision making for a common, repeat purchase product:: A replication." Journal of business research 48.1 (2000): 5-15
  12. Management perceptions of the importance of brand awareness as an indication of advertising effectiveness." Marketing bulletin 14.2 (2003): 1-15


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