FPT Software

FPT Software Ltd. is a global IT services provider headquartered in Hanoi, Vietnam. It is a subsidiary of FPT Corporation (FPT – HoSE). Founded in 1999, FPT Software is the biggest software services company in Vietnam, with revenue of $513.6 million (FY2020) and workforce of 18,000 employees. FPT Software delivers services in smart factory, digital platform, robotic process automation, artificial intelligence, Internet of things, enterprise mobilization, cloud computing, virtual reality, embedded system, managed services, testing, platform modernization, business applications, application service, BPO and more from delivery centers in the United States, Japan, Europe, Australia, Vietnam and the Asia Pacific. It has more than 56 offices in 26 countries & territories. FPT Software serves 700 big clients, in which 83 are listed in the Fortune 500.

FPT Software Ltd.
TypeSubsidiary
IndustryInformation Technology
Founded1999 (1999)
Headquarters,
Vietnam
Number of locations
56 offices, 22 development centers (2020)
Area served
Worldwide 26 countries
Key people
  • Chu Thi Thanh Ha (Chairwoman)
  • Pham Minh Tuan (CEO)
  • Tran Dang Hoa (COO & Chairman, FPT Japan)
  • Nguyen Khai Hoan (CFO)
  • Do Van Khac (CDO)
  • Dao Duy Cuong (CDTO)
  • Nguyen Tuan Minh (CHRO)
  • Bui Hoang Tung (CBDO)
Products
  • Software
Services
  • Software, ITO Services
Revenue
  • $513.6 million (FY2020)
  • $60 million (2018)
Number of employees
  • 18,000+ (2020)
ParentFPT Group
Websitewww.fpt-software.com

History

FPT Software was founded in 1999 by 13 members of FPT Group, led by Nguyen Thanh Nam (later CEO, Chairman of FPT Software then CEO of FPT Group). In 2000, it opened two first oversea branches in Silicon Valley, US and Bangalore, India; both closed after one year due to lack of customers. The FPT Board of Directors decided to shift the direction to Japan market, which boosted the growth of the company. In 2005, FPT opened its first branch in Japan and Singapore, then expanded to Paris, France and reopened US's branch in 2008. The company also opened its domestic delivery center in Ho Chi Minh City (2004), and in Da Nang (2005).

In 2009, FPT Software was re-organized as a joint-stock company, with the newly appointed Chairman Nguyen Thanh Nam (Former FPT Software CEO) and CEO Bui Thi Hong Lien (former CEO FPT India and former CEO FPT Japan).

In 2012, FPT Software has the first major organization shift, with changes in the Board of Directors, business model (from multiple subsidiary companies to delivery centers and oversea branches), and strategy (from traditional information technology outsourcing (ITO) services to third platform (SMAC)-oriented services). By the end of 2013, FPT Software reached $100 million of revenue and 5,000 employees.

In June 2014, FPT Software acquired RWE IT Slovakia, an IT Business Unit of RWE, becoming the first Vietnamese IT company to conduct an overseas merger and acquisition. The deal helped FPT Software access to the energy management domain and know-how in SAP technologies with more than 400 local experts. In 2016, FPT Software reached $230 million of revenue and 10,000 employees, which put the company comparable to India Top 20 IT Services companies. FPT Japan also achieved the revenue of $126 million, becoming the first Oversea Branch of FPT Software to cross over $100 million revenue.

In 2017, sponsored by FPT Group Chairman Trương Gia Bình, the company launched its major campaigns of digital transformation and whale hunting strategy, which helped the company to establish relations with more than 40 major global corporations, of which more than 20 are Fortune Global 500 companies such as Airbus, Siemens, UPS, etc. By the end of 2017, FPT Software had 75 partners in Fortune Global 500. In July 2018, FPT Software acquired 90% of Intellinet, an US-based consulting firm with 150 high-level consultants with revenue of $30 million. The deal was estimated to reach $45–50 million when FPT Software acquired the remaining 10% in the next three years. FPT Japan reached the pool of 1,000 employees (not including offshore), becoming the biggest Vietnamese company in Japan and ranked among Top 40 Japanese IT companies.

Operations

FPT Software had achieved several international standards and models, such as CMMI5 level 1.3 SEI CMMI; ISO 9001 and ISO/TS 16949 etc.

Excluding back office department, FPT Software's delivery units can be divided according to three divisions: nine sales divisions to supervise oversea markets, 14 business divisions to serve customers in specific vertical industries and products, and ten development divisions in charge of developing business in specific services.

Services and offering

FPT Software's services and offering portfolio offers three main services: digital consulting services, digital technology services, and outsourcing services.

Services Offering
Digital Consulting Services Cost Optimization Services

Digital Platform Monetization

Next-gen IT Operating Model

Digital Technology Services Digital Technologies

Blockchain

Mobility

Low-Code

Artificial Intelligence (AI)

Robotic Process Automation (RPA)

Augmented Reality (AR)/Virtual Reality (VR)

Internet of things (IoT)

Internet of Vehicles (IoV)/Connected Vehicles

Data Analytics/Big Data

Technology Platforms

FPT.AI[1] & akaminds

Microsoft Azure

Amazon Web Services (AWS)

Google Cloud Platform

SAP Leonardo/HANA

Industry Platforms

Airbus Skywise

Siemens Mindsphere

Outsourcing Services Application Services

Business Applications

Managed Services

Legacy Migration

Testing

Building Information Modeling

Embedded System

Computer Aided Design (CAD)/ Computer Aided Engineering (CAE)

IC Design

Digitalization & Business Process Outsourcing

Key domains

FPT Software focuses on six major industries: manufacturing and automotive, utilities and energy, banking, finance, securities and insurance (BFSI), telecommunication and media, logistics and transportation, and healthcare.

Digital transformation

FPT Software focuses in developing FPT digital transformation competency. FPT Software has developed a methodology called FPT Digital Kaizen with three approaches: think big, start smart, and scale fast. FPT Digital Kaizen conducts processes in parallel.

akaSuite

akaSuite[2] is a set of FPT Software's ready-made solutions.

akaSuite products
akaminds: FPT akaminds Platform is a platform for digital transformation, especially for IoT and/or Analytics implementation. The platform provides application run-time deployment and management, with other foundation services, building blocks to serve for IoT, Big Data, Analytics, Ecosystem, and Industrial Experience services and applications.
akaChain - the blockchain-backed enterprise platform, offers scalable, secure, and transparent Digital ID to enterprise that wish to overcome the hurdle of proof of identity.
akaBot is a comprehensive RPA solution that helps businesses overcome scalability challenges with full services, mini solutions and competitive licensing costs.
akaWork is DevOps platform that provides Enterprise delivery management solution relates DevOps Utility, ALM and Quality Center solution to help product delivers the speed, agility, security and insights necessary to succeed in an evolving marketplace.
akaTrans is a computer-assisted translation system, which aims at increasing language professional's productivity at every step of the translation process, including editing, reviewing, managing projects. akaTrans is a cloud-based Software as a Server (SaaS), which requires no installations.
akaMES is designed to collect large stream of data and distribute the intelligence to shop-floor in real-time to truly transform manufacturing operations.
akaDev is a low-code platform which helps users with either programming knowledge or none programming knowledge speed up web application development by utilizing simple solutions such as application configuration, drag-and-drop and reusable components.
akaSafe is an FPT's Security product to audit and monitor cloud infrastructure following security industry standards.
akaAT: With akaAT, testers can now create tests for web, mobile, desktop and web service without a line of code.
akaNOX: The transition from Lotus Notes to the new environment might encounter an undesired problems. Experience seamless and comprehensive data migration with akaNOX toolset.
akaDrive: akaDrive is the autonomous passenger travel and cargo delivery solution, developed by FPT, responds to the need for short-distance transportation in smart urban areas, resorts or warehouses and large factories.
akaCoola: akaCoola is an AI-powered Air Conditioner (AC) automatic device that enables AC control in accordance with your’ circadian rhythm and ensures highest energy efficiency
akaLink is an employee engagement platform that empowers your people to accelerate performance and professional growth through instant recognition, continuous feedback; as well as to promote a more positive working culture by providing interactive communication and advanced value-added services
akaInsights: akaInsights allows you to access and understand data from multiple channels. It helps conjure a 360 view of every customer and has powerful predictive models so that you can know what their needs are, before your customer know it themselves.
akaMeet is a versatile video conference platform designed to help enterprises boost efficiency and productivity of virtual meetings, featuring add-ons to better support remote communication. The product enables enterprises to overcome the limits of physical interactions and conduct businesses from anywhere. Some of corporate operations akaMeet has proved its value include: remote sales, customer services, online education and training.

List of Branches

FPT Software has presence in 26 countries & territories with 52 offices.

Region Countries Branch name Offices
Asia-Pacific Vietnam FPT Software Vietnam Hanoi, Ho Chi Minh City, Da Nang, Quy Nhon, Can Tho
Asia-Pacific countries FPT Asia-Pacific Singapore

Malaysia: Kuala Lumpur

Australia: Sydney, Melbourne

Philippines: Cebu

Indonesia: Jakarta

Vietnam: Hanoi, Ho Chi Minh, Da Nang, Quy Nhon, Can Tho

China: Shanghai, Hongkong

Thailand: Bangkok

Myanmar: Yangon

Asia Japan FPT Japan Tokyo, Sapporo, Shizuoka, Yokohama, Nagoya, Fukuoka, Osaka, Okinawa, Toyota, Hiroshima
South Korea FPT Korea Seoul
Taiwan Taipei
America United States FPT America United States: Chicago, Los Angeles, San Francisco, Dallas, Denver, Seattle, Minneapolis, Atlanta, Detroit

Canada: Ontario

Canada Ontario
Columbia Columbia
Europe Germany FPT Europe Germany: Essen

France: Paris, Toulouse

Slovakia: Kosice

Belgium

United Kingdom: London

Czech Republic: Strašnice

Middle East United Arab Emirates FPT UAE Dubai

Subsidiaries

Company name Relationship with FPT Software Business Line
Trandata Technology Engineering Joint Stock Company (TDT) Subsidiary Technology, Computer software, Retail
FPT Digital Processing Service Company Limited Subsidiary In charge of BPO[3]
Intellinet Consulting LLC. Second-tier subsidiary Technology Consulting
UTOP Ltd. Subsidiary Blockchain based loyalty program

Acquisitions

Name Acquisition date Activities Country of HQ Price Employees
(at acquisition)
Reference
RWE IT Slovakia June 2014 SAP & ERP  SVK N/A 400 [4]
Intellinet July 2018 IT Strategy & ERP Consulting  US $30–50 million 150 [5]

References

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