Hinduja Global Solutions


Hinduja Global Solutions is a business process management (BPM) organization. Part of the multi-billion dollar conglomerate Hinduja Group, with over 42,190 employees across 72 "delivery centers" in seven countries. For the year ended 31 March 2019, HGS had revenues of US$689 million. The company is headquartered in Bangalore, and part of the Hinduja Group.[1]

HGS

Hinduja Global Solutions
TypePublic
NSE and BSE: HGS
IndustryBusiness Process Outsourcing
Founded2000
Headquarters
Bangalore, India
Number of locations
72
Key people
Remi Hinduja (Chairman)
Partha De Sarkar (CEO)
ServicesBusiness-to-business
Number of employees
42,190 employees as of 30 June 2019
ParentHinduja Group
Websitewww.teamhgs.com

History

The history of Hinduja Global Solutions began in 1993 under the name Ashok Leyland Information Technology, providing information technology services. In 2000, it merged with Hinduja Finance Corporation to form HGS. 2003 marked a milestone with the acquisition of Customer Contact Center Inc., a call center company located in the Philippines. In 2007, it acquired AFFINA LLC, a US-based contact center and database management and marketing research company and in 2010, UK-based Careline Services, another contact center management services provider, was acquired. In 2011, it acquired Canadian-based On-line Support Inc. to further strengthen its presence in North America.

On 30 June 2015, it announced the signing of a definitive agreement to take over a significant portion of Mphasis Emerging Markets business. With this acquisition, the firm expanded its presence in Bangalore, Noida, Raipur, Chennai, Pune, Mumbai, Vadodara, Indore, Puducherry, Ahmedabad, Bhubaneswar, Hyderabad and Mangalore, and also entered the competitive BPO market in terms of employment with its only centre in North India in Noida.

On 28th Nov, 2019 Hinduja Global Solutions decided to sell its domestic CRM business to Altruist Technologies in an all-cash transaction of Rs 40 crore.

Shareholders

It is a public limited company, listed on both the leading stock exchanges in India, the National Stock Exchange of India Limited and the Bombay Stock Exchange.

References
  1. "Who are the Hinduja brothers". The Mirror. 7 May 2017. Retrieved 8 May 2017.
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