Infobip

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service (CPaaS) with private cloud infrastructure and zero-hop connectivity to telecoms globally. Services include A2P SMS messaging, A2P voice, A2P RCS, app notifications, email, chat apps messaging and carrier billing. It serves both mobile network operators and enterprises, notably banks, social networks and corporations,[5][6] as well as non-profit organisations and public institutions.[5][7]

Infobip Ltd.
TypeLimited company
IndustryMobile Communications Telecommunications
Cloud Solutions
Founded2006
FounderSilvio Kutic 
Headquarters
London, United Kingdom
Zagreb, Croatia
Vodnjan, Croatia
Area served
190 Countries
ProductsA2P SMS Platform
2-Way SMS
2 Factor Authentication
SMS API
Number Validation
Push Notifications
OTT messaging
A2P RCS[1]
Omnichannel messaging
Voice
Revenue€602 million (2019)[2]
Number of employees
2100+ (2020)[3][4]
Websitewww.infobip.com

While its headquarters are in London, Zagreb and Vodnjan, the company also has offices in metropolises like New York, Sao Paulo, Mexico City, Tokyo, Buenos Aires, Istanbul, Kuala Lumpur, Bangkok, Vancouver, Dubai, Belgrade, Moscow and Mumbai.[8] In 2014 and 2015, the company saw further consolidation of its operations in Latin America and Asia-Pacific.[9][10][11]

According to Croatian Chamber of Economy, Infobip is one of the world's largest providers of A2P SMS services.[12] Since 2009, the company has grown internationally, establishing offices and operations in global business hubs.[13] In November 2014, the company announced €1.8 million investment in security, infrastructure, and data protection.[14]

It is a regular exhibitor at mobile, digital and telecommunications events worldwide.[15]

Infobip is a member of GSM Association,[16] trade groups like Mobile Ecosystem Forum, Mobile Marketing Association and Mobey Forum, and holds the PCI DSS certificate, a confirmation of compliance of its messaging system with payment cards industry standards for handling sensitive financial information, like credit card PINs.[17]

History

Infobip's global growth is linked to an entrepreneurial incubator for start-ups, established in the Croatian town of Pula during 2006, whereas the business idea started to grow through the work of a group of friends in the nearby Vodnjan during 2002.[18][19]

Since 2015, the company has been hosting Infobip Dev Days, an annual developers conference for 300 participants, both its own developers and guest delegates. Conference topics include continuous delivery, distributed systems, principles and methodologies of agile development etc.[20][21]

In 2020, Infobip raised $200 million in funding from One Equity Partners. Infobip's valuation thus surpassed 1 billion dollars, making it the first Croatian unicorn company.[22][23]

Research and development

The company employs 130 developers divided into 25 dev teams in 5 R&D centers, and operates on a principle of continuous deployment, handling over 400 services on 6 globally distributed data centers.[24] The company exposes its REST API allowing developers to add telco-grade functionalities into their IT systems, mobile apps and web services.

Tech Campus

In September 2017, the company opened its hi-tech campus, built on 17 000 square meters of land in Vodnjan, Croatia. It comprises a central building with offices and conference spaces (5600 square meters), accommodation units for employees and partners, outdoor sports courts, parking area and a Mediterranean park. The central building also has a fitness center, squash court, a restaurant for employees and an education center in which learning and onboarding programs are held.[25][26]

Awards and Recognitions
  • Best Anti Fraud Innovation, Global Carrier Awards, London, October 2017 [27]
  • World's best rated A2P SMS vendor, June 2017 [28][29][30][31]
  • Global Carrier Awards finalist, November 2016, Paris
  • Best A2P SMS messaging provider - Messaging and SMS World Awards, London, December 2015 [32]
  • Fast moving company - Mobile Business Excellence Award 2015, Malaysia [33]
  • EE accredited partner, EE performance partner
  • Best Enterprise Service finalist - Total Telecom Africa Awards 2015 [34]
  • Latin America Mobile challenge finalist - Citi mobile innovation competition in Latin America, June 2014 [35]
  • Golden Index student award - for investing in student associations and projects in 2013 [36]

Competitors

Competitors are CLX (Sinch, Symsoft, MBlox), Soprano Design, Twilio, Vonage (Nexmo), Clickatell, MMG, Silverstreet (now owned by Soprano Design), and BICS (TeleSign).

See also

References
  1. "Vodafone i Infobip predstavili RCS pilot projekt". ICT Business. 9 March 2018. Retrieved 2018-05-17.
  2. "Exclusive: European software startup Infobip raises over $200 million in Series A funding - sources". 30 July 2020. Retrieved 3 August 2020.
  3. https://amp.index.hr/article/2188002/infobip-uvrsten-medju-deset-najinovativnijih-kompanija-na-svijetu
  4. "FOTO: Poznata IT i telekomunikacijska tvrtka gradi novi i još veći kampus u Zagrebu". Poslovni. 29 November 2018. Retrieved 2018-11-29.
  5. "IDA: Pulski poduzetnički inkubator "Izazov"". Ida.hr. Archived from the original on 2016-03-15. Retrieved 2017-05-04.
  6. "Company - About us". Infobip.com. Retrieved 2017-05-04.
  7. "El 'Steve Jobs' croata que quiere ampliar su negocio en la Argentina". La Nacion. 2018-03-28. Retrieved 2018-05-17.
  8. http://www.crunchbase.com/company/infobip
  9. "Infobip: gigante croata de SMS monta estrutura no Brasil". Mobile Time. Retrieved 2017-05-04.
  10. "本网页已删除". Science.china.com.cn. Retrieved 2017-05-04.
  11. "British telecom firms seek expanded trade ties with PH - Newsbytes Philippines". Newsbytes.ph. 2015-11-22. Archived from the original on 2016-02-19. Retrieved 2017-05-04.
  12. IT companies presenting solutions to CIS market Croatian Chamber of Economy, May 2012
  13. Infobip opens two offices in Latin America National business daily Poslovni dnevnik, September 2011
  14. "INFOBIP REACHES NEW DATA SECURITY MILESTONE – Global Banking And Finance Review Magazine – Financial & Business Insights". Globalbankingandfinance.com. 2014-11-08. Retrieved 2017-05-04.
  15. IT companies expanding globally National business daily Poslovni dnevnik, February 2012
  16. "Associate Members - MembershipMembership". Gsma.com. Retrieved 2017-05-04.
  17. "Infobip Credited with PCI DSS Compliance Certification". It.tmcnet.com. 2014-04-14. Retrieved 2017-05-04.
  18. Entrepreneurial incubator helps start-ups grow Archived 2016-03-15 at the Wayback Machine Istrian Development Agency, April 2006
  19. https://www.techmarket.io/articles/2017/10/89838/
  20. "Najuspješnije IT kompanije odgovaraju na zahtjeve u dan ili dva". Netokracija.com. Retrieved 2017-05-04.
  21. "Infobip Dev Days 2017 - The region's top developer conference". Infobip.com. 1986-01-28. Retrieved 2017-05-04.
  22. "Exclusive: European software startup Infobip raises over $200 million in Series A funding - sources". reuters.com. Reuters. 30 July 2020. Retrieved 3 August 2020.
  23. "Infobip: Croatian Company Raises 200 Million US Dollars for Investment". Total Croatia News. 31 July 2020. Retrieved 3 August 2020.
  24. Tečajna lista. "S japanskim operaterom SoftBankom razvili smo virtualnu valutu YCoin - Poslovni dnevnik". Poslovni.hr. Retrieved 2017-05-04.
  25. http://glashrvatske.hrt.hr/en/news/economy/biggest-it-campus-in-the-country-opened/
  26. https://www.vecernji.hr/techsci/poceli-smo-u-garazi-a-danas-imamo-urede-u-54-grada-na-svim-kontinentima-1204153
  27. http://www.capacityconferences.com/assets/GLOBAL%20CARRIER%20AWARDS%202017%20WINNERS.pdf
  28. http://www.prnewswire.com/news-releases/rocco-research-the-worlds-leading-vendors-of-a2p-sms-messaging-2017-629389673.html
  29. "Archived copy". Archived from the original on 2017-09-17. Retrieved 2017-06-21.CS1 maint: archived copy as title (link)
  30. "Archived copy". Archived from the original on 2017-06-20. Retrieved 2017-06-21.CS1 maint: archived copy as title (link)
  31. https://www.infobip.com/en/media/news/infobip-is-the-worlds-best-rated-a2p-sms-vendor-in-2017
  32. "Capacity Conferences". Capacity Conferences. Archived from the original on 2016-05-01. Retrieved 2017-05-04.
  33. "Home | MBEA". Mbeawards.com. Archived from the original on 2016-04-03. Retrieved 2017-05-04.
  34. "finalists | Africa Awards". Terrapinn.com. 2015-05-26. Retrieved 2017-05-04.
  35. Elliott Holley. "Citi names finalists for Latin America Mobile Challenge 2014 » Banking Technology". Bankingtech.com. Retrieved 2017-05-04.
  36. "Svečano dodijeljene nagrade Zlatni indeks za 2013. godinu". Unizg.hr. 2014-03-14. Retrieved 2017-05-04.
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