Multimedia journalism

News media as the vehicle that conveys information facilitate mass communication, does not only produce and distribute news, but also enhances the relationship between news providers and readers. Traditional journalism based on single medium defines the role of readers as the recipient and the consumer of information. Journalists thus serve as gatekeepers, deciding which source to cover, and what kind of information the public needs to know.[12] News reporting through the television broadcasting, for example, is led by the reporter who is responsible for disseminating information to large audiences. However, with the development of technology, especially the Internet, the role of traditional news providers and readers are changed.

Economically, the consuming behavior of mass audience is influenced by multimedia journalism. As the consumer of information, traditional readers are passively access to information since there is only single form of news product. Today's consuming practices have changed from passive to active since audience are able to select their preferred medium from a variety of options to receive information.[13]

The audiences' everyday practices with regards to multimedia journalism is challenging the traditional relationship between journalists and readers. Before the introduction of digital technologies, news providers have realized that they need to broaden their readership scope by providing a forum for public discussion.[14] Commentaries and editorial pages on newspaper are thus created for satisfying such needs; however, they are limited in size and accessibility. As news agencies are adapting to the trend of multimedia journalism, readers' voices are able to heard more comprehensively. For example, the interactive feature of new media such as the Internet, especially social media, allowing journalists to directly communicate with their audience on the one hand, also enabling readers to exchange ideas among themselves on the other hand.[14] The emergence of interactive technology therefore undermines the classical news agenda. Multimedia journalism converts readers to collaborators, which generates greater contact between journalists and their audience. Audiences are able to access information via more than one platforms as well as comprehending news information in detail. In addition, multiple discussion forums provided by journalism, such as the online comment area under each news report, enabling direct communication between readers and journalists.[15]

Today's information culture embedded in the computer-mediated news production also leads transformation in the news habit of individuals.[1] Firstly, the ways of how people understanding the news event and perceiving the world are shaped by images and video, no longer depending on texts. Evidently, As Stephens argues, we are now witnessing the "rise of the image, and fall of the word", as contemporary multimedia journalistic sphere is dominated by images, whether still or moving.[16] Secondly, multitasking is becoming more common as the consumption of information in a variety of media is increasing. They tend to produce and consume news content simultaneously through different media. For example, ordinaries can read the newspaper and listen to radio broadcasts at the same time. At this day and age, social media outlets also provide an additional avenue in which the general population can use to get their news fix from.[17]

In convergent times, the scope of journalism has expanded considerably via the multimedia model, serving as an alternative form to traditional news production and consumption. Scholars believe that multimedia are used as an effective extension of the primary news narrative format.[7] For instance, Benson et al. claim that, with regards to news stories delivered online, even though the main narrative of news report is still the dominant part of journalism, other additional elements such as charts, images, videos are becoming more prevalent today.[18]

Content comprehension and knowledge gain are considered as one dimension of the most significant media effects due to its socio-political characteristics.[19] Studies show that messages transmitted through audiovisual media can enhance emotional responses and lead to better memory. On the one hand, psychological research indicates that some "negative emotion increase attention, interest, and learning". When a journalistic story triggers anger, audience are more likely to remember the news report, stimulating political interest thus enhancing the quality of learning.[20] On the other hand, compared with solely reading texts, the human brain "absorbs larger amounts of information when the messages are audiovisual".[21] Information presented in multiple modalities do not only attract attention, but multimedia elements also provide readers a diverse decoding method for interpreting and comprehending meaning. As journalism content is delivered through various platforms, it has a greater opportunity to appeal to more receivers than information presented in a single channel. This "redundancy" of content, according to Sundar, contributing to "cognitive rehearsal, thereby enhancing its likelihood of storage in memory".[2] Combining pictures, audio, and words in a multimedia context hence leads to better memory and comprehension of that content.

Multimedia report, moreover, contributing to the contextualization of the events covered in news stories.[22] By providing real-time report through both traditional broadcasting and digital content, this form of journalistic practice offers clarifications regarding facts or systems difficult to understand. Classical model simply focuses on a single distribution platform, limiting the scope of demonstration. According to Stevens, cross-platform delivery and multimedia content provide additional information and alternative angles while reporting news stories, contributing to the complimentary of journalism.[23] As today's news agencies following the trend of multimedia transformation, news can be presented in a more adequate scope, whether though different media or through additional multimedia elements co-exist in a news report on the webpage. For example, in a news report published through the Internet, by posting a real-time video interview of victims of an earthquake with a chart explaining the different scales of earthquakes, can efficiently inform the public about knowledge of earthquakes.

Rather than simply an emergent communication technology, new media need to be understood with respect to their practical usage. Scholars such as Deuze[24] and Peters[25] offer an insight view of multimedia's relationship to journalism. Journalism practices are described by five key concepts: public service, objectivity, autonomy, immediacy, and ethics. According to Deuze, journalism ideology is enhanced and reshaped by multimedia forces.

First of all, the ideology of public service explains the journalists' responsibility of informing the public by serving as watchdogs of the society. Gant claims that "journalists reference the public service they perform while pursuing avenues generally closed to the public".[26] Today's multimedia ecosystem nourishes a diversity of opinions, broadening the range of public discussion. Journalists provide various platforms to increase the opportunity for popular participation, ensuring an extensive public inclusion. In doing so, citizens' voices are heard by journalists, and they can thus seek a satisfying way to serve the needs of individuals.

Objectivity, the second concept, is considered as one of the most important value of journalists' professional identity.[24] It requires journalists to be impartial, neutral, and fair.[24] By introducing interactive communication technology, citizens are able to take part in the process of journalistic practices, whether through commenting or producing their own content. They sometimes share events happened around them as traditional journalists, reporting objectively by looking for the truth. However, some scholars argue that such trend threatens the professional value of journalists. It is hard to distinguish the trustworthiness of content in the cyber space as the participatory group is growing exponentially and becoming more diverse. The emergence of multimedia therefore can both enhance and undermine the ideology of objectivity.[27]

Thirdly, autonomy refers to the independency of journalists, without interference of external forces such as governmental censorship.[24] Multimedia journalism guarantees such autonomy as it encourages citizen's engagement. Since the Internet has become a forum for free speech, the virtual community created in cyber space is more democratic than the real life society. News content can be distributed autonomously, not having to undergo the checks of a political supervisor and regulation.[27]

The fourth concept, immediacy, is another component central to the professional journalism's ideology. It means the ability of delivering news timely and completely.[24] One of the distinctive characteristics of digital technology is its high speed of transmitting information. While news organizations are extending their distribution scope, especially the Internet, news is delivered quickly and immediately.

Finally, ethics are the moral regulation, instructing journalists to "have sense of right and wrong, or ethical, practice".[24] This ideology is challenged by today's news ecosystem. Even though journalists are ideally required to be unbiased and objective, acting as watchdogs to seek the truth; their personal needs and external pressure always conflict with this professional ideology. However, contemporary multimedia outlets are "competing to win ratings" or to gain readership by "seeing how far they can lower the bar without getting hurt when covering celebrities".[28] Journalists, additionally, they want byline, position, and access to sources; they sometimes have to privilege the voice of those in power.

Multimedia journalism, as an outcome of media convergence, introduces a series of changes in journalistic practices. Today's multimedia journalists creating content for newspapers, television, radio, websites, and so on. Many scholars believe that future journalists have to be familiar with different types of media.[5] Media corporations have changed their institutional structures of their newsrooms in order to enable journalists to produce more content for various media platforms. Therefore, the boundary between journalists work for different sectors are now blurred. For example, online operations has integrated into broadcast newsroom, traditional journalists whose work emphasis is originally on writing and television reporting are now transformed to digital content.

In this context of convergent newsrooms, an increasing number of journalists are required to become multi-skilled.[1] The common belief, "all journalists must do all things" becomes a built-in philosophy among news editors.[9] Positively, many journalists regard being multi-skilled as a good trend, providing new opportunities and job possibilities for younger news workers. The capability of multi-skilling allows interns to freely transform their job field, ranging from newspaper to websites. However, such work requirement undoubtedly impose a heavy workload on journalists.[5] Since technologies are used by the management level to increase the productivity and revenue, the work pressure is becoming a common problem among journalists.

Due to the business end of media institutions, the drive for profit means the need of more content and continuity provided by journalists, which "requires more planning, teamwork, and providing the type of depth impossible in television and print."[1] It thus leads to the emergence of team-based work and collaborative journalism, challenging the traditional norm of independent journalism. Even though such trend undermines the existing modality, most scholars conclude that such “new media way” of journalism has "increased the quality of journalistic work, improved journalists' career opportunities, and enhanced their sense of doing a good job as a journalist. "[1]