Ramsay Health Care UK

Ramsay Health Care UK is a healthcare company based in the United Kingdom. It was founded by Australian businessman Paul Ramsay, who established its parent company: Ramsay Health Care, in Sydney, Australia, in 1964 and has grown to become a global hospital group operating 151 hospitals and day surgery facilities across Australia, the United Kingdom, France, Indonesia and Malaysia.

Ramsay Health Care UK
IndustryHealth
Founded2007
FounderPaul Ramsay
Headquarters
London
,
United Kingdom
Number of locations
36
Key people
Andrew Jones (CEO) [1]
ServicesHealth care
ParentRamsay Health Care 
Websitewww.ramsayhealth.co.uk

In 2007, Capio was acquired by Ramsay Health Care. It was the first purchase abroad for the company and beat a number of other rivals. At the time, Capio was the fourth largest private hospitals operator in the UK.[2]

In 2017 turnover fell 4.8% compared to 2016, down to £208 million, and this was blamed on "NHS demand management strategies".[3] The company is more dependent on NHS work, largely through the Choose and Book system, than other private healthcare providers in the UK. In June 2018 it wrote down the value of some of its sites because NHS demand management strategies were having a significant negative impact on volume of business,[4] but in 2019 it announced that NHS referrals had increased by 7.4% and it had benefited from an increase in NHS tariff prices.[5]

Facilities

The UK network includes 36 private facilities offer a range of treatments from hip replacements to knee replacement surgery and cosmetic surgery to weight loss surgery.[6] It provides a number of Independent sector treatment centres for the English NHS.[7]

It runs the following facilities:

  • Ashtead Hospital Surrey
  • Berkshire Independent Hospital Reading
  • Blakelands Hospital Milton Keynes
  • Boston West Hospital
  • Clifton Park Hospital York
  • Cobalt Hospital North Tyneside
  • Duchy Hospital Truro
  • Euxton Hall Hospital Chorley
  • Fitzwilliam Hospital Peterborough
  • Fulwood Hospital Preston
  • Horton Treatment Centre Banbury
  • Mount Stuart Hospital Torquay
  • New Hall Hospital Salisbury
  • North Downs Hospital Caterham
  • Nottingham Hospital
  • Oaklands Hospital Salford
  • Oaks Hospital Colchester
  • Park Hill Hospital Doncaster
  • Pinehill Hospital Hitchin
  • Renacres Hospital Ormskirk
  • Rivers Hospital & Neuro Services Sawbridgeworth
  • Rowley Hospital Stafford
  • Springfield Hospital Chelmsford
  • Tees Valley Treatment Centre
  • West Midlands Hospital Halesowen
  • The Westbourne Centre Edgebaston
  • Winfield Hospital & The Dean Neuro Centre Gloucester
  • Woodland Hospital Kettering

In 2015 Ramsay Health Care UK partnered with GenesisCare to build new treatment facilities at Rivers Hospital, Sawbridgeworth, and Springfield Hospital, Chelmsford, where the facilities relocated their chemotherapy services to. GenesisCare also provided their radiotherapy services from the centres alongside Ramsay.[8]

Quality

In July 2014, nineteen patients, two of whom suffered serious ill effects, were given overdoses of an antibiotic administered into their eyes during surgery at Mount Stuart Hospital. Ramsay said the error was the result “of both process failure and human error”.[9]

Oaklands Hospital in Salford was rated inadequate by the Care Quality Commission in March 2017. They reported that "There was a culture of fear within theatres, which resulted in staff not challenging unsafe behaviours..."[10]

In 2018, Ramsay Health Care UK was the first hospital group to launch Speak Up for Safety™ a "staff accountability programme" across 33 of its hospitals to "strengthen its reporting culture and help safeguard patients."[11]

References
  1. "Dr Andrew Jones named CEO of Ramsay Health Care UK". Health Insurance Daily. Retrieved 20 November 2018.
  2. "Australian health giant Ramsay buys Capio UK". The Independent. 2007-09-07. Retrieved 2017-01-16.
  3. "NHS revenues fall at private hospital firms". Health Service Journal. 2 March 2018. Retrieved 10 April 2018.
  4. "Hospital group writes down six sites amid 'demand management' gloom". Health Service Journal. 26 June 2018. Retrieved 5 September 2018.
  5. "UK revenue rise for private provider after NHS tariff hike". Health Service Journal. 2 September 2019. Retrieved 5 October 2019.
  6. "About Ramsay Health Care - Network of Private Hospitals Across The UK". www.ramsayhealth.co.uk. Retrieved 2017-01-12.
  7. Choices, N. H. S. "Overview - Ramsay Healthcare UK Operations Limited - NHS Choices". Retrieved 2017-01-12.
  8. "HealthInvestor - Article: Ramsay partners with GenesisCare". www.healthinvestor.co.uk. Retrieved 2017-01-12.
  9. "Cataract inquiry shows patients suffered 'potentially serious harm'". Guardian. 11 November 2014. Retrieved 17 November 2014.
  10. "'Culture of fear' at inadequate private hospital, says CQC". Health Service Journal. 15 March 2017. Retrieved 29 March 2017.
  11. "'Ramsay Launches'speaking up for safety' programme". Laing Buisson. 16 July 2018. Retrieved 29 Aug 2018.
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