Telligent Systems

Telligent, A Verint Company is an enterprise collaboration and community software business founded in 2004 by Rob Howard. The company changed its name to Zimbra, Inc in September 2013[1] after completing the acquisition of Zimbra[2] from VMWare. In August 2015 Zimbra's Telligent business was acquired[3] by Verint Systems, Inc. Verint continues to operate Telligent as an independent business unit. Also in August 2015 the remaining assets of Zimbra, Inc were acquired by Synacor.[4]

Telligent, A Verint Company
TypePrivate
IndustrySocial Networking
Computer software
Social software
Collaboration software
Enterprise Software
Founded2004 (2004)
HeadquartersDallas, Texas
London, England
Key people
Patrick Brandt, CEO
Rob Howard, CTO, Founder
Wendy Gibson, CMO
Richard Zichinno, SVP
David Mitchell, Board member
ProductsTelligent Community
Telligent Enterprise
Telligent Analytics
Number of employees
> 100
Websitetelligent.com

Company history

Telligent was founded by Rob Howard in 2004. Howard was previously a founding member of Microsoft's ASP.NET team and helped build and run the Microsoft ASP.NET community.

Telligent introduced its first product, Community Server, in the fall of 2004. Community Server was an integrated community platform that brought together blogs, wikis, forums, user profiles, etc. Community Server was based on the work done by Rob Howard on the ASP.NET Forums, Jason Alexander on nGallery, and Scott Watermasysk on .Text.

Dell and MySpace both became Telligent customers in 2006. Dell started a blog[5] on Telligent's platform in response to Jeff Jarvis' post about his dissatisfaction with a Dell laptop.[6]

At the end of 2007 Telligent introduced a social analytics tool called Harvest Reporting Server.

In 2008, Intel Capital became Telligent's first capital partner.[7]

In 2009, Patrick Brandt took over as CEO and Rob Howard became CTO.[8] Patrick Brandt was previously CEO of Skywire Software, which was acquired by Oracle[9] for an undisclosed amount. Telligent also re-branded its product offering as follows:[10] Community Server became Telligent Community, Harvest Reporting Server became Telligent Analytics, and Community Server Evolution became Telligent Enterprise. Telligent also formally introduced the Telligent Evolution platform upon which Telligent Community and Telligent Enterprise were based.

As part of the company re-positioning, Telligent discontinued development and support for Graffiti CMS and made it available as an open source project.[11] Telligent also discontinued BlogMailr, a free email-to-blog service.

In 2010 David Mitchell joined Telligent's board.[12] David is currently CEO of Global 360 and was previously CEO of WebMethods.[13] Telligent additionally added Wendy Gibson[14] as Chief Marketing Officer.

On December 19, 2011, Telligent acquired Leverage Software.[15]

On July 15, 2013, Telligent acquired Zimbra from Vmware.[16]

On August 1, 2015, Telligent was acquired by Verint Systems, Inc.[17]

Products

Telligent's products are built on the Microsoft .NET and Microsoft SQL Server platform. They are primarily used as on-premises, white label software solutions.

Telligent Community

Telligent Community (formerly Community Server), built on the Telligent Evolution platform, is Telligent's flagship product. It was first introduced in 2004 and the most recent version is 5.6 as of October 2010.

Telligent Community is designed to support external facing communities and the primary use cases are: digital marketing, support communities, and networking.

Telligent Enterprise

Telligent Enterprise, built on the Telligent Evolution platform, was first introduced in 2008 in response to users of Telligent Community asking Telligent to provide an employee-focused solution. Telligent Enterprise version 2.6 was released October 2010.

Telligent Enterprise is designed to support enterprise 2.0 / internal communities, private business-to-business communities, and private networking communities. An emphasis on integration with enterprise email systems, such as Microsoft Exchange Server, and enterprise identity management systems, such as Microsoft Active Directory, are examples of how Telligent Enterprise differs from Telligent Community.

Telligent Analytics

Telligent introduced Telligent Analytics in 2007 as Harvest Reporting Server. Telligent Analytics is designed to analyze people and information created within the Telligent Evolution platform. This includes both Telligent Community and Telligent Enterprise. It additionally includes any data created on applications that run on the Telligent Evolution platform.

Telligent Analytics
Developer(s)Telligent Systems
Stable release
Telligent Analytics 3.5 / March 14, 2010 (2010-03-14)
PlatformASP.NET / Microsoft SQL Server
TypeCollaborative software
Social Analytics
Social Networking
Websitehttp://telligent.com

References
  1. Henry, Tiffany (2013-09-25). "Zimbra Unveils Integrated Team, Culture and Vision for People-Centered Collaboration at User Group Conference". Telligent. Retrieved 2013-12-15.
  2. Kompella, Kashyap (2013-07-17). "Telligent acquires Zimbra - Does social software want to be email when it grows up?". Real Story Group.
  3. Stockford, Paul (2015-09-03). "Verint Acquires Telligent and Extends Portfolio into Communities". Saddletree Research.
  4. Nicastro, Dom (2015-08-19). "Zimbra Acquired Again, This Time by Synacor". CMS Wire.
  5. "Real People are Here and We're Listening". Lionel Menchaca. Retrieved 2006-07-11.
  6. "Dell Hell:The end?". BuzzMachine. Retrieved 2007-10-18.
  7. "Intel Capital to Acquire $20 Million Stake in Telligent". Intel. Retrieved 2008-09-23.
  8. "Patrick Brandt Joins Telligent as Chief Executive Officer". Telligent. Retrieved 2009-05-19.
  9. "Oracle Buys Skywire Software". Oracle. Retrieved 2008-06-23.
  10. "Telligent Updates and ReBrands Community Solutions, New Analytics Solution". CMS Wire. Retrieved 2009-06-23.
  11. "Graffiti CMS is now open source". Telligent. Retrieved 2009-12-11.
  12. "Telligent Welcomes New Board Member". Telligent. Retrieved 2010-07-07.
  13. "WebMethods names new CEO, chairman". CNet News. Retrieved 2004-10-04.
  14. "Welcome Wendy Gibson as Telligent's CMO". Telligent. Retrieved 2010-10-07.
  15. Telligent Buys Enterprise Social Networking Firm
  16. Vmware Divests Zimbra
  17. "Verint Extends Customer Engagement Optimization Vision, Adding Innovative Community Software". Verint. 2015-08-17."Verint Acquires Telligent". DestinationCRM.com. 2015-08-17.
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