Vertex (company)

Vertex is a call centre operator that also offers a variety of other business process outsourcing (BPO) and customer management outsourcing services.[1][2] Originally the back office service function inside UK utility company United Utilities, Vertex was spun out as a separate company in 1996.[3] In 2007, United Utilities sold Vertex to a consortium of investors (Oak Hill Capital, GenNx360, Knox Lawrence International) for £217m.[4]

VERTEX
TypeLimited Company
IndustryUtilities, call centers
Founded1996
HeadquartersLondon, UK
Key people
Andrew Jornod, CEO, Vertex North America (Utilities)
ProductsBusiness Process Outsourcing, Customer Management Outsourcing

Vertex services include:

References

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