Zovio

Zovio, formerly Bridgepoint Education, Inc. (BPI), is a publicly held, American for-profit education services company. It owns one online accredited university, Ashford University, and owned the former University of the Rockies from 2007 to its merger with Ashford University in 2018. In April 2019, the company changed its name to Zovio, moving its headquarters to Chandler, Arizona.[4] In August 2020, the company announced the pending sale of Ashford University to the University of Arizona.[5]

Zovio
FormerlyBridgepoint Education
TypePublic
NASDAQ: ZVO
Russell Microcap Index component
IndustryEducational technology Higher Education
Founded2004[1]
HeadquartersChandler, AZ, US
Key people
Andrew Clark, CEO[2]
Revenue US$418 million (2019)
- US$54.8 million (2019)
Total assets US$250 million (2019)
Number of employees
Faculty: 100 full-time, 2,590 adjunct
1,730 non-faculty staff
SubsidiariesAshford University, Fullstack Academy, TutorMe
Websitezovio.com
Footnotes / references
[3]

Zovio also owns Waypoint Outcomes, Fullstack Academy, and TutorMe.

Zovio employs 3,400 faculty and 2,200 non-faculty staff. It trades on NASDAQ under the ticket symbol ZVO.[2]

History

Founding (1999)

Zovio was first incorporated in Delaware in May 1999 under the name TeleUniversity, Inc.[1] Under the leadership of CEO and President Andrew Clark (and with an investment from private equity firm Warburg Pincus[6]), the company changed its name to Bridgepoint Education, Inc. in February 2004.[1]

Bridgepoint Education (2004–2019)

Bridgepoint Education purchased The Franciscan University of the Prairies in Clinton, Iowa in 2005 and changed its name to Ashford University. In September 2007 Bridgepoint purchased the Colorado School of Professional Psychology, and changed that instituion's name to University of the Rockies.[7]

In 2008, Bridgepoint Education was named the fastest-growing private education company in the United States, as well as the fastest-growing private company in San Diego by Inc. magazine.[8]

In April 2009, Bridgepoint Education went public, and began trading on the New York Stock Exchange under the ticker symbol BPI.[6]

In 2009, Bridgepoint's Ashford University had an estimated economic impact on state of Iowa of $40.9 million in business output, 782 jobs, $12.6 million in employee earnings, and $18.6 million in total value added to the state's GDP.[9]

From 2010 through 2013, Bridgepoint Education was the title sponsor of the Holiday Bowl postseason college football game in San Diego.[10] In 2013, Bridgepoint Education helped generate over $1 billion in income and 4,505 outside jobs in San Diego.[11][12]

In 2013, Bridgepoint Education's Ashford University announced an alliance with business publisher Forbes Media. Under the terms of the alliance, Ashford's College of Business and Professional Studies was renamed the Forbes School of Business at Ashford University.[13]

On December 22, 2015, an agreement was made that Clinton Catalyst, LLC would buy the Ashford University campus properties for $1.6 million, according to the Clinton Herald. For the subsequent 12 months, Ashford University planned to lease the campus from Clinton Catalyst to make sure that the spring semester classes could continue, according to the Clinton Herald's report.[14]

In March 2017, Secretary of Education Betsy DeVos appointed Robert Eitel, a vice president at Bridgepoint, as an advisor.[15]

At the end of 2018, its last full year of operation under the Bridgepoint name, Bridgepoint enrollment stood at 38,153.[1][16]

On March 12, 2019, Bridgepoint Education reported to the Securities and Exchange Commission (SEC) that it had made unreliable statements about its earnings and losses. The company estimated an operating loss of $13.6-$14 million loss for the quarter ending in December 2018.[17] The same day, Bridgepoint announced the acquisition of the coding boot camp Fullstack Academy for approximately US$20 million.[18]

Zovio (2019–present)

In April 2019, Bridgepoint changed its name to Zovio and moved its stock listing to the NASDAQ, where it trades under the ticker symbol ZVO.[19]

On April 4, 2019, Zovio acquired on-demand tutoring provider TutorMe.[20]

In August 2020, the company announced that it would sell Ashford University to the University of Arizona.[5]

Leadership

Andrew S. Clark co-founded Zovio and has been its CEO since 2003. In 2009, he became the Board President. Clark served on the Board of Trustees of University of the Rockies from 2007 to 2010. From 2005 to 2008, he served on the Board of Trustees of Ashford University. Prior to 2003, he worked for Career Education Corporation as Divisional Vice President of Operations and COO for American InterContinental University. From 1992 to 2001, he served in management positions for University of Phoenix, culminating his work there as Regional Vice President for the Mid-West region. Clark holds an M.B.A. from the University of Phoenix and a B.A./BS from the Pacific Lutheran University.[21]

Philanthropy

Zovio directs its philanthropic efforts toward three aims: education, youth, and the military. Charitable organizations and programs Zovio has partnered with include After-School All-Stars,[22] Big Brothers Big Sisters of San Diego,[23] Boys & Girls Clubs of Greater San Diego,[24] Computers 2 SD Kids,[25] the Homefront Heroes Scholarship Program,[26] the Jacobs & Cushman San Diego Food Bank,[27] Junior Achievement,[28] Make-A-Wish Foundation,[29] A Salute to Teachers,[30] the San Diego Office of Education,[31] the Teacher Appreciation Scholarship Program,[32] United Way of San Diego,[33] and Warrior Foundation-Freedom Station.[34]

The Bridgepoint Heroes program brought Bridgepoint employees together for large-scale volunteer efforts. Past Bridgepoint Heroes initiatives included cleaning Chollas Lake Park, cleaning Balboa Park, cleaning the San Diego River Garden, revitalizing the Mary Fay Pendleton School on Marine Corps Base, Camp Pendleton, and restoring Ruffin Canyon.[35]

Lawsuits, investigations, and controversies

Bridgepoint Education has faced and settled several lawsuits, including state-level lawsuits and federal investigations.[36] It has been investigated in New York, North Carolina, California, and Massachusetts. A U.S. Department of Education Office of Inspector General probe is ongoing. On December 3, 2014, a lawsuit was filed in Arizona federal court charging that Bridgepoint Education was violating the Telephone Consumer Protection Act by robocalling sales prospects.[37]

Zovio faces numerous lawsuits, and is under investigation in New York, North Carolina, California, and Massachusetts. A US Department of Education Office of Inspector General probe is ongoing.[37] On December 3, 2014, a lawsuit was filed in Arizona federal court charging that the company is violating the Telephone Consumer Protection Act by robocalling sales prospects.[37]

In 2008, the U.S. Department of Education's Office of Inspector General (OIG) audit services division performed a compliance audit of Ashford University for the period March 10, 2005, through June 30, 2009. The OIG audit reached the following conclusions:

Audit focus[38] Audit result[39]
Compensation policies and practices relating to enrollment advisers Rewarded recruiters based on their success in securing enrollments
Calculation, timeliness, and disbursement accuracy of Title IV program funds Improperly retained at least $1.1-million during the 2006-7 period and disbursed aid before students were eligible to receive the money
Student Authorizations to retain credit balances Kept credit balances without the proper authorization
Maintenance of supporting documentation for a student's leave of absence Took too long to return money awarded to students who withdrew or went on leave of absence

The stock of Bridgepoint Education fell the most in almost five months when the misuse of federal student aid was first publicly disclosed in 2009.[38] When the official results were released in 2011, Senator Tom Harkin said this audit "reveals the same troubling pattern of for-profit colleges' taking advantage of students and taxpayers." The Department of Education has not yet responded to the findings.[39]

2011 Senate hearings

On March 10, 2011, Senator Tom Harkin (D-Iowa) chaired a hearing of the Health, Education, Labor, and Pensions Committee that examined a "case study" of Bridgepoint Education, Inc., which has experienced near-exponential profit growth in the last few years despite low graduation rates.[40][41] Bridgepoint owns two universities that it purchased when both were near bankruptcy, Ashford University in Iowa and the University of the Rockies in Colorado. When it purchased Ashford University in 2005, Bridgepoint grew from less than 300 students to more than 78,000 students at its peak, 99% of which were online.[42]

Senator Harkin took issue with the fact that despite such growth, student success was lacking. According to information provided by Senator Harkin, 63% of students enrolled at Ashford University during the 2008–2009 school year withdrew before completion of their programs. Senator Harkin noted that Bridgepoint recorded $216 million in profits in 2010—of which 86.5% of its revenues came from federal funds. In reference to these figures, Senator Harkin was on record as saying, "In the world of for-profit higher education, spectacular business success is possible despite an equally spectacular record of student failure. Bridgepoint is a private company, but it is almost entirely dependent upon public funds ... I think this is a scam, an absolute scam."[42]

Kathleen Tighe, Inspector General with the U.S. Department of Education, testified at the hearing that in an audit of Ashford, she discovered the university was improperly distributing federal financial aid to students. "Seventy-five percent of the improper disbursements to students in our sample were made to students who never became eligible," Tighe said.[42] For the 2006–2007 award year during which the audit was performed, it is estimated Bridgepoint had not returned $1.1 million in improperly obtained student aid to the federal government.[43] Tighe said on a recent report she had seen that Bridgepoint was "sitting on" $130 million in total credit balances.[40]

Bridgepoint chose not to send executives to the HELP committee hearing while engaged in negotiations with Office of Federal Student Aid (FSA).[44] Rather, Bridgepoint published a summary of responses called "Bridgepoint Education Transparency.

Additional lawsuits

In 2014, Bridgepoint Education settled a lawsuit with the State of Iowa for $7.25 million, denying any "wrongdoing but agreed to not use any 'unconscionable or coercive tactics' to encourage students to enroll."[45]

In 2016, a former senior vice president at Ashford University alleged that Bridgepoint falsified its financial reports by inaccurately projecting the student retention rate.[46]

In 2016, the Consumer Financial Protection Bureau took action against the company for “deceiving students into taking out private student loans that cost more than advertised.”[47] Bridgepoint paid a penalty of $8 million to the CFPB and forgave and refunded loans to students totaling $23.5 million.[47]

In November 2017, the California Attorney General brought a lawsuit against Ashford University and its parent company Bridgepoint for engaging in "unlawful marketing, sales and debt collection practices".[48]

Closure of Ashford University campus

The December 2015, agreement with Clinton Catalyst, LLC by Bridgepoint Education to sell the Ashford University campus properties, in Clinton, Iowa, generated controversy in the higher education community.[49] Critics questioned Bridgepoint's original commitment to the on-ground college, especially since it no longer needed a physical presence in the Midwest to keep its accreditation, and they accuse Bridgepoint of having broken promises to maintain the campus. Bridgepoint officials had previously stated that they were committed to retaining the Clinton campus, and had essentially tripled its Iowa enrollment from 2005 to 2011 through investments in facilities (about $40 million), scholarships, and other financial aid of about $10 million a year (subsidized with revenues from online students), as well as expansion of academic and athletics programs. Bridgepoint stated the company could not continue to subsidize the campus operation.

GI Bill controversies

Since becoming an online-only university in 2016, Ashford University's GI Bill eligibility has been through numerous changes, challenges, and controversies. Because initial approval for GI Bill enrollment is granted by the home state of the educational institution in question, when Ashford closed its Iowa campus in 2016, it was in danger of losing its GI Bill approval in the summer of 2017, and sought approval from the state of California, where Bridgepoint is based, but did not receive it.[50][51]

Ashford University then leased an office in Phoenix,[50][52] and gained GI Bill approval from Arizona in September 2017,[53] but in November 2017 the U.S. Department of Veterans Affairs (VA) ruled that the Phoenix office did not qualify as a "main campus", since Bridgepoint is headquartered in California, and therefore the jurisdiction for approval would fall to California, not Arizona.[54][55] On November 15, 2017, Bridgepoint suspended enrolling GI Bill students for Ashford University after a controversial exposé on the school appeared in the Chronicle of Higher Education.[55] On November 17, 2017, Warburg Pincus, Bridgeport Education's major underwriter, announced its complete divestment from Bridgepoint.[56] In late November 2017, the California Attorney General brought a lawsuit against Ashford University and Bridgepoint for engaging in unlawful marketing, sales, and debt collection practices.[48][57]

In January 2018, the VA allowed Ashford to continue to receive GI Bill funding pending completion of the university's attempt to get approval from the much stricter state of California;[58] California denied approval for the third time in December 2018.[52] Reports by journalists, watchdogs, whistleblowers, and politicians alleged that Ashford University engages in misleading and predatory practices to enroll GI Bill students, particularly during the Trump administration and the Betsy DeVos-led education department deregulations.[52][59][60][61][62] In February 2020, the VA superseded California's oversight and granted Ashford University approval to use GI Bill funding.[63][64] The veterans' advocacy group Veterans Education Success strongly objected to the granting of GI Bill funding to Ashford, saying that the university "engage[s] in deceptive advertising [and] recruiting".[61][62]

References

  1. "ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2014" (PDF). Bridgepoint Education, Inc. March 10, 2015. pp. 12–50. Archived from the original (PDF) on April 16, 2015.
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  3. "Zovio 2019 Form 10-K Annual Report]".
  4. "Bridgepoint Education Gets a New Name, Office and Online Tutoring Service - EdSurge News". EdSurge. April 4, 2019. Retrieved April 5, 2019.
  5. "University of Arizona to Acquire Ashford University in Online Push". The Wall Street Journal. August 3, 2020. Retrieved September 3, 2020.
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  9. London, Gary; Moeder, Nathan (August 1, 2010), Iowa Economic Impact Study (PDF), The London Group, p. 7, archived from the original (PDF) on March 4, 2016, retrieved April 13, 2015
  10. Schrotenboer, Brent (April 27, 2010). "Bridgepoint takes over as Holiday Bowl sponsor". SignonSanDiego.com. Retrieved March 1, 2011.
  11. Horn, Jonathan (June 18, 2012). "EDC report: Bridgepoint had $1B impact in S.D. county". San Diego Union-Tribune. Retrieved April 13, 2015.
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