DingTalk

DingTalk (Chinese: 钉钉; pinyin: Dīngdīng) is an enterprise communication and collaboration platform developed by Alibaba Group. It was founded in 2014 and headquartered in Hangzhou.[1] By 2018 it was one of the world's largest professional communication and management mobile apps in China with over 100 million users.[2] International market intentions were announced in 2018.[3] DingTalk provides iOS and Android apps as well as Mac and PC clients.

DingTalk
Developer(s)Alibaba Group
Initial releaseDecember 1, 2014 (2014-12-01)
Operating systemiOS, Android, Mac OS, Windows, web
Available inSimplified Chinese, Traditional Chinese, English, Vietnamese, Japanese, Thai
TypeInstant messaging client
Websitewww.dingtalk.com

History

On January 16, 2015, DingTalk launched the testing version 1.1.0.

On May 26, 2015, V2.0 was released, adding Ding Mail, Smart OA and shared storage.[4]

On September 19, 2016, V3.0 was released, focusing on B2B communication and collaboration.[5]

On January 15, 2018, DingTalk launched the English version of its application in Malaysia, its first market outside of China (although it can be downloaded and used in other markets such as India, US, etc.). At the same time, DingTalk noted that in November 2017 it had launched hardware devices such as the “smart receptionist” that enables employee check-in by fingerprint or facial recognition.[6]

During the COVID-19 pandemic in Wuhan, the app was the target of review bomb after it was used to send homework to quarantined school children.[7]

Features
  • All messaging types including text messages, voice messages, pictures, files, DingMails. The Unique Read/Unread Mode is to improve communication efficiency and messages can be delivered with DING, which can alert the recipients through phone call, SMS, and the app itself.[8][9]
  • All organizational contacts are unified into one online platform[8]
  • Audio conference call support for up to 30 parties[8]
  • SmartWork OA for managing internal workflows such as employee leaves, travel applications, and reimbursement. Records can be summed up and exported.[9] In the future, more 3rd party applications and functions will be integrated.[10]
  • DingTalk is one of the first Chinese apps to have obtained the ISO/IEC 27001:2013 standard. Data are encrypted at SSL/TLS security standards.[11]
  • Smart hardware C1 and M2, "smart" applications[12]

See also

References
  1. "DingTalk - research - EqualOcean". equalocean.com. Retrieved 2020-11-05.
  2. "China's Orwellian version of Slack is tracking workers as they arrive at and leave the office". Quartz at Work. Retrieved 2018-06-06.
  3. mobility (2018-01-16). "Enterprise Collaboration App DingTalk Introduces English Version - Mobility India". Mobility India. Retrieved 2018-05-31.
  4. tmtpost. "DingTalk: The Fight To Become The Gateway To A Trillion RMB Market". tmtpost.com. Retrieved 2018-05-31.
  5. "Ding Talk, Alibaba's messaging app, aims to change business | Alizila.com". Alizila.com. 2016-09-20. Retrieved 2018-05-31.
  6. "DingTalk Launches English Version, New Hardware Products | Alizila.com". Alizila.com. 2018-01-15. Retrieved 2018-07-26.
  7. Cuthbertson, Anthony (2020-03-09). "Quarantined school children in China spammed a homework app with 1-star reviews". The Independent. Retrieved 2020-03-10.
  8. "DingTalk by Alibaba offers enterprise inter-company collaboration, communication and management online for free | TechNave". TechNave. 2018-01-23. Retrieved 2018-05-31.
  9. "China's Orwellian version of Slack is tracking workers as they arrive at and leave the office". Quartz at Work. Retrieved 2018-05-31.
  10. www.ETCIO.com. "Alibaba backed chat app DingTalk enters India to optimize corporate communication - ET CIO". ETCIO.com. Retrieved 2018-05-31.
  11. "Enterprise collaboration app DingTalk launches its English version". computerworld.in/. Retrieved 2018-05-31.
  12. DingTalk (2018-01-08). "Why did Alibaba bring DingTalk to CES?". DingTalk. Retrieved 2018-05-31.
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