Eclipse ERP

Typical users are distribution companies, members of trade associations, with multiple regional branches and hundreds of employees. Typically these companies employ outside salesmen who travel. Inside sales people provide support to customers over the phone or email. Distribution center personnel use Eclipse ERP as a Distribution Center Management System. They do order picking, order processing, maintain inventory in stock, and send products to customers via shipping carriers. Accounting department deals with general ledger, AP, AR, and credit control. Marketing department is responsible for online and printed promotional material. Purchasing department deals with procurement from manufacturers and vendors in the supply chain. These business processes must be adjusted to work specifically with Eclipse ERP. The cost of the software depends on the numbers of concurrent user licenses and number of companion products.

The software has support for multi-branch operations, integrated interface for emailing and faxing (using VsiFax), customer calling queue (troubletickets), and several add-ons are available for an employee punch-clock, RF warehousing, Digital Imaging, Proof of Delivery/Signature Capture, and others.[26] Pricing Engine allows setting pricing for customer classes, product groups, individual products, or customers, quantity breaks. Customers can have different price classes based on volume, and/or location. Price can be set for future effective dates. Authorization Keys give flexibility with user access and security in similar way as Access Control Matrix. Warehouse in Process Status Queue shows what orders to pick for customers, what transfers to receive from other branches, or purchase orders to receive from vendors. Real-time Data and Business Summary displays the income statement and balance sheet. Sales Order Management allows receipt of payment from customers at the counter or over the phone. Mass Load is used to update information in the database. Third-party integration extend the functionality of the base product. Navigation menus are customized for unique users or whole departments. Accounting and Financial Management includes Receivables, Payables, Cash register. Inventory Management show inventory levels, precise product locations, history, ranking, and demand. Purchasing and Transfers are suggested by the system based on previous history and future demand.[27]