Jim Browning (YouTuber)

Browning was featured in a March 2020 episode of the British documentary series Panorama, in which a large-scale technical support scamming operation was infiltrated and extensively documented by Browning and fellow YouTuber Karl Rock. The two recorded drone and CCTV footage of the facility in Gurugram, Haryana and gathered incriminating evidence linking alleged scammer Amit Chauhan, who also operated a fraudulent travel agency called "Faremart Travels'', to a series of scams targeting computer-illiterate and elderly people in the United Kingdom and United States.[7][8][9] During a private meeting with his associates, Chauhan was quoted as stating that "We don't give a shit about our customers", expressing apathy towards his victims. A number of call centre agents under his command were recorded laughing at a British man who admitted to suffering from depression while being conned into paying for a non-existent computer problem.[10] They were also recorded conning a blind woman with diabetes into paying to fix a bogus computer virus.[11] Although Chauhan denied the allegations in a phone interview with the BBC, he was subsequently arrested along with his accountant Sumit Kumar in a raid after the exposé was aired.[12][13]

Browning was also the subject of a 2021 interview by Indian-American journalist Yudhijit Bhattacharjee of the New York Times where they confronted a small-scale refund scam operation based out of Kolkata. Bhattacharjee, who is also a native of Kolkata prior to moving to the United States, documented a scam baiting operation Browning carried out in December 2019 where he intercepted and intervened with a refund scam involving an elderly woman named Kathleen Langer. Langer, who grew suspicious of the call, told the scammer that she would cease contact with him again, only for the scammer to turn belligerent and lock Langer out of her computer using a small utility called Lock My PC; Browning was able to contact the woman and help her with unlocking her computer which was previously compromised. Bhattacharjee later flew to India in hopes of confronting the scammer whom Jim identified and documented as the person who attempted to con Langer out of her money.[1]