List of Silent Hill series characters

Harry Mason (ハリー・メイソン, Harī Meison) is the player character of Silent Hill. A widower and ordinary non-fiction writer, he alongside his late wife, Jodie, found and adopted an abandoned baby girl on a roadside, whom Jodie named Cheryl, seven years before the events of the game. At the beginning of the game, Harry is driving to Silent Hill with Cheryl for a vacation when he gets involved in a crash to avoid hitting a girl, Alessa. Knocked unconscious, he wakes up to find Cheryl missing, so he decides to explore the seemingly abandoned town to find his daughter, alongside a cop, Cybil Bennett. Throughout the game, Harry learns that the town's cult, the Order, wants to birth their God through Alessa, but she split her soul during the initiation ritual, one half of which was reincarnated into Cheryl. As both Alessa and Cheryl have been captured by the Order, they fuse to become an angelic being called the Incubator, whom the player may fight against instead of its evil aspect, the demon Incubus, depending on the game progression. If Harry fights the Incubator, the game ends with a dying Harry inside his car, implying that the events of the game are simply a near-death experience, or him grieving over the loss of his daughter in the Otherworld. If he fights the Incubus, the Incubator then presents a baby reincarnated from Alessa and Cheryl to Harry, who then escapes from Silent Hill either alone or with Cybil.

Harry makes a cameo in Silent Hill 3, which stars Heather, Harry's adopted daughter and Alessa's reincarnation, as the main protagonist. Heather returns home after experiencing strange events at a mall only to find that the Order has Harry brutally killed by having his heart taken out. The Order also leaves a message for Heather to come to Silent Hill. In anger over her father's death, Heather goes to Silent Hill and discovers her heritage.

Harry is also the protagonist of the reimagining Silent Hill: Shattered Memories, which starts similarly to the original game. However, it is revealed late to the game that Harry had died a long time ago, and his "travel" through Silent Hill is actually inside his daughter Cheryl's head, who broke down after her parents divorced and Harry subsequently died in a car crash. While Cheryl idolizes her father as her knight in shining armor, the multiple endings reveal that Harry as potentally an alcoholic, coward, or womanizer, which are probably the reasons why his wife divorced him.

In the games, Harry is voiced by Michael Guinn in the original game and by Kirk Thornton in Shattered Memories.[9]

In the films, Harry's role is divided among two characters: Rose and Christopher da Silva. Both are still-living married couple who adopted Sharon (the film's counterpart of Cheryl) from an orphanage, whereas in the games, Harry and Jodie adopted Cheryl from a roadside, and Harry is a widower, his wife already passing away. In Silent Hill, Harry's role is played by the female Rose, who explores Silent Hill in search for Sharon. Both of them are still stranded in Silent Hill at the end of the film, unable to meet with Christopher. In Silent Hill: Revelation, the plot is retconned with Sharon managing to enter the real world with the Seal of Metatron, though Rose is still in Silent Hill. Christopher then takes the role of Harry by moving with Sharon to Portland, Maine and taking the alias of "Harry Mason". Christopher's abduction by the Order prompts Sharon (now named Heather) to go to Silent Hill. At the end, Christopher decides to enter Silent Hill to search for Rose. He is portrayed by Sean Bean.

Cheryl Mason (シェリル, Sheriru) is the adopted daughter of Harry Mason and his late wife, Jodie. She is actually the untainted half of Alessa Gillespie's soul, which split during Alessa's ritualistic immolation by the Order to birth the God. The soul was reincarnated into a baby, whom the Masons found on a roadside and adopted. Seven years afterward, Cheryl and her father drive to Silent Hill for a vacation only to crash when Harry attempts to avoid hitting a girl walking on the road. Cheryl is seen running away from Harry down an alley and is never seen again. She was likely abducted by the Order to wait for her to rejoin Alessa. As Harry arrives at "Nowhere" in the Otherworld, he finds Dahlia already fusing Cheryl with Alessa, becoming an angelic being called the Incubator. If Harry faces the Incubator's evil side, the Incubus, Cheryl's spirit thanks Harry for his hospitality before reincarnating along with Alessa to a baby girl, whom Harry adopts and gives the name "Heather". While Cheryl does not appear in Silent Hill 3, her (and Alessa's) reincarnation, Heather, is the main protagonist, and in the normal ending, Heather decides to Douglas Cartland that she prefers to be called "Cheryl".

In Silent Hill: Shattered Memories, Cheryl, Heather, and Alessa are all reimagined as "Cheryl Heather Mason", the biological daughter of Harry and Dahlia Mason. She very much idolizes her father and refuses to accept her father's death by car crash even as an adult, making delusions that he becomes stranded in Silent Hill. She hates her mother, blaming her for divorcing Harry, though she later reconciles with her at the end of the game after she has fully accepted Harry's demise. In the film Silent Hill, Cheryl, renamed Sharon da Silva, is adopted by the da Silvas at an orphanage near Silent Hill. She becomes abducted by the Order and is almost immolated herself, but is rescued by her mother and her own dark self, the latter massacring the entire Order. Sharon then merges with her original and dark selves. The sequel, Silent Hill: Revelation retcons this by making Alessa's dark self still roaming free, while Sharon, now known as Heather, searches for her father in Silent Hill.

Jodie Mason (ジョディ・メイソン, Jodi Meison) is the late wife of Harry and the adopted mother of Cheryl, being the one who gave her her name. She was Harry's high school sweetheart, and their marriage is described as a "nine-year honeymoon". Jodie contracted an illness that made her unable to have children, and she died when Cheryl was three year old and four years before the start of the game. Jodie's persona is combined with that of Dahlia to become Dahlia Mason, the ex-wife of Harry and mother of Cheryl in Silent Hill: Shattered Memories.

Dahlia Gillespie (ダリア・ギレスピー, Daria Giresupī) is the leader of the Order of Silent Hill. She is the main antagonist of both Silent Hill and Silent Hill: Origins. Dahlia is the mother of Alessa, whom she abused and wanted to birth the God, due to having vast supernatural powers connected to Silent Hill. At some point, she also taught the teachings of the Order to the children of the Wish House orphanage, located near Silent Hill; one of the children was Walter Sullivan, who eventually gained the powers of Valtiel and becoming a serial killer in Ashfield. In Silent Hill: Origins, as part of the birthing ritual, Dahlia immolates Alessa by burning their house, which Travis Grady sees and stops by taking Alessa away from the house. Dahlia and her associate, Kaufmann, almost manages to birth the God, but the Flauros splits Alessa's soul, one half of which reincarnates into a baby girl the Mason couple adopted as "Cheryl". In Silent Hill, Dahlia first appears to Harry as a friendly bystander, but later reveals her true persona as the one who orders the abduction of Cheryl. She manages to fuse Cheryl with Alessa, becoming the Incubator. The Incubator's evils are then expelled by Kaufmann as the Incubus, who incinerates Dahlia before being defeated by Harry. In Silent Hill 4: The Room, it's revealed that Dahlia took part in Walter Sullivan's brainwashing, leading him to believe that the 21 Sacraments are the only way to see his "mother".

Dahlia and Harry's wife, Jodie are merged to become Dahlia Mason, Harry's ex-wife and Cheryl's mother, in Silent Hill: Shattered Memories. She divorced Harry years before the events of the game, earning her the hatred of her daughter. Dahlia later reconciles with Cheryl after the latter accepts Harry's demise. Dahlia also appears in the film adaptation of Silent Hill, where she is a much more sympathetic character who is tricked to hand over Alessa to her sister, Christabella, as part of the Order's ritual. Dahlia survives the mass killings of the Order by Alessa, due to her being a loving mother. In Silent Hill: Revelation, Dahlia appears in a minor role when she gives cryptic warnings to Heather, her daughter's reincarnation, about Silent Hill.

Dahlia is voiced by Liz Mamorsky in the original game, Laurence Bouvard in Origins, and by Laura Bailey in Shattered Memories.[10]

Alessa Gillespie (アレッサ, Aressa) is the central character of Silent Hill, Silent Hill 3, and Silent Hill: Origins, and by far the character with the most importance in the series. The daughter of Dahlia Gillespie, she was born with vast supernatural powers, which allowed Dahlia to use her to birth the God of the Order. In her childhood, she was best friends with Claudia Wolf, the only person who ever understood her. Alessa was immolated by Dahlia as part of the ritual, but was rescued by Travis. Through the Flauros, the God's birth was delayed with Alessa's soul being split, one half of which went into Cheryl Mason. Alessa is kept alive by Kaufmann with Lisa's help to someday be reunited with Cheryl, eternally suffering with incurable wounds and projecting her nightmares onto the town in the form of the Otherworld. In Silent Hill, a projection of Alessa makes Harry crash his car, leaving him unconscious long enough for Cheryl to recombine with Alessa. Harry eventually finds out about his daughter's connection with Alessa, and later battles the Incubus, the God that was born of Alessa's womb. The Incubator then gives Harry a reincarnated baby of Cheryl and Alessa before dying of her powers and was buried in the raining inferno. In Silent Hill 3, Cheryl and Alessa's reincarnation, Heather, is lured by Claudia to Silent Hill so she could once again birth the God. Eventually however, the plan is aborted and Claudia births the incomplete God herself. Alessa also appears in Silent Hill 4 on a medallion titled as Saint Alessa.

In the film Silent Hill, as in the games, Alessa was immolated; however, it was her aunt, Christabella, who led the proceeding after having tricked her mother. She is then split into three: her pure self, who is reincarnated into a baby that the da Silvas adopted as Sharon; her dark self; and her original body, kept alive in the basement of the local hospital. Alessa's dark self merges herself into Rose so she can then conduct a mass killing of the fanatical cult led by Christabella, who believed Alessa to be "sin incarnate" due to her being born out of wedlock. Afterwards, the three selves merge into one, recombining in Sharon's body. The sequel retcons this by having Alessa's dark self still roaming free and confronting Heather in Silent Hill, who manages to later combine with her.

Alessa is voiced by Sandra Wane in the original game and Jennifer Woodward in Origins.

Cybil Bennett (シビル・ベネット, Shibiru Benetto) is a cop from the neighboring town of Brahms, Maine, whom Harry meets at a cafe before his travel through Silent Hill. She follows Harry and later helps him to search for his daughter, Cheryl, becoming separated by him several times. She is later found to have been possessed by a parasite, and Harry has the option to help or kill her. This affects the game endings; if Cybil is rescued, she would escape Silent Hill alongside Harry. Her final fate, however, is uncertain; her only mention in the canonical games in the series is in Silent Hill: Homecoming, when James Wheeler recounts to Alex Shepherd and Elle Holloway that he had once considered to take up a police job at Brahms after its previous occupant, Cybil, disappeared in Silent Hill. In Silent Hill: Shattered Memories, Cybil is reimagined, again appearing as a cop whom Harry encounters in Silent Hill. In the film Silent Hill, Cybil helps Rose to search for her daughter, Sharon, but gets captured by the Order, who immolates her alive.

Cybil is voiced by Susan Papa in the original game and by Kirsten Potter in Shattered Memories. In the 2006 film adaptation, she is portrayed by Laurie Holden.

Michael Kaufmann (カウフマン, Kaufuman) is the director of Alchemilla Hospital. He is part of the Order and Dahlia's helper in her plans to have her daughter, Alessa birth the God. After Alessa's immolation, Kaufmann commits Alessa to the Alchemilla Hospital and forces Lisa Garland, whom he is in a relationship and bribes with drugs, to keep Alessa living. In Silent Hill, Kaufmann has grown disillusioned with the plans to birth the God and defies Dahlia by throwing the Aglaophotis to the fused form of Alessa and Cheryl, the Incubator, expelling its evil form, the demon Incubus. After Harry manages to defeat the Incubus, he is allowed to leave by Alessa through a portal; Kaufmann also follows him, but he is stopped by Lisa's spirit who drags him down through a chasm, presumably to his death. Kaufmann reappears in the reimagining Silent Hill: Shattered Memories as a psychiatrist who periodically performs psychological questionnaires and tests on the player during a therapy session: at the end of the game, it is revealed that his patient is Cheryl Heather Mason, who is in denial over her father's death and seems reluctant to accept it, a fact which frequently tests his patience.

Michael is voiced by Jarion Monroe in the original game, John Chancer in Origins, and by Michael McConnohie in Shattered Memories.[11]

Lisa Garland (リサ, Risa) is a young nurse working at Alchemilla Hospital. In Silent Hill: Origins, Lisa, who is addicted to a certain form of drug called PTV, is bribed by hospital director Michael Kaufmann with the drugs in exchange for her part to care for Alessa. Lisa is fazed by how Alessa's wounds never seem to heal and she soon becomes involved with the Order. Lisa dies in the seven years that transpired in Silent Hill: Origins and Silent Hill, possibly due to overdose of the PTV, but she comes back as a manifestation in Silent Hill. Unaware of her true state, Lisa helps Harry around Silent Hill and gives him information about the Order. However, she eventually realizes that she is no different from the other manifestations; by the time Harry braces himself to meet her, she disappears. In the ending where Kaufmann is saved by Harry, Lisa's spirit stops Kaufmann of his track and drags him back to the chasm to his death. Lisa has a brief appearance in Silent Hill: Shattered Memories, where Harry saves her from a crash only for her to succumb to her injuries later: in one of the game's endings, it is implied that she is his mistress. Lisa also appears in the film adaptation, Silent Hill, though she is unnamed and only credited as "Red Nurse". During her daily care for Alessa, she becomes curious about the restriction not to see her and peeks; due to this, Alessa reacts violently and burns her eyes, though she later regrets having done so.

Lisa is voiced by Thessaly Lerner in the original game and Jennifer Woodward in Origins.

• K. Gordon was a teacher for Midwich Elementary School in Silent Hill. While he does not physically appear in game, memos and items belonging to him occasionally appear throughout the Silent Hill series, which over time gradually allude to his profession and relationship with Alessa Gillespie. K. Gordon's name appears when Harry Mason discovers a key labeled "K. Gordon". This key opens up the K. Gordon House, granting him access to Bradbury Street where he is then able to make his way to the Balkan Church, he is also on a list of teachers at Midwich Elementary School.
• In Silent Hill 3 his name appear in the church when Heather Mason comes across a room that is identical to Alessa Gillespie's classroom. On the teacher's desk she finds K. Gordon's notebook. The transcript reveals that Alessa was one of K. Gordon's students, and that the teacher harbored concerns for the young girl.
• He appears in Silent Hill: Shattered Memories having an affair with Cheryl Mason. He is the teacher in the "paparazzi photos". His phone number can be found on a classroom desk. If Harry Mason calls it, he learns that Mr. Gordon has been receiving harassing phone calls from students. The message varies depending on the player's Psych Profile.

The God (ゴッド, Goddo) is the deity the Order worships and the foremost antagonist of the series. It has served as the final boss of Origins, 1, and 3 as well as cameos in 4, Shattered Memories, and Downpour. The God has four forms: the default form is a woman in a red dress in the comics and games, while as The Incubus that resembles the demon Samael. The Incubator is the version of how it is seen by Alessa, The Demon in Silent Hill: Origins, and Claudia Wolf's version in Silent Hill 3. Silent Hill: Downpour also implies that god's original name was Kwekwaxawe (Raven) as Silent Hill was originally called the nest of the raven.

James Sunderland (ジェイムス・サンダーランド, Jeimusu Sandārando) is the primary player character of Silent Hill 2. After receiving a letter from his deceased wife Mary, James comes to the misty town of Silent Hill to find her.[12] James knew Mary's illness would eventually kill her,[13] and often read medical textbooks, searching for something to help her.[14] The knowledge of her terminal illness caused her to become angry and hurt her loved ones, particularly James, and it pained him to visit her in the hospital.[15] She had been suffering for three years,[16] and died the week preceding the game's events.[17]

In his search, he eventually meets Maria, who strongly resembles her except for more provocative clothes and behavior, and allows her to accompany him.[18][19] Over the course of the game, he repeatedly witnesses her death at the hands of the monster Pyramid Head, while the letter from Mary gradually fades, suggesting that he only imagined it.[20][21] Near the conclusion of the game, he watches a videotape that shows him smothering his wife, and realizes that he killed Mary.[22] Returning to see Maria killed again by two Pyramid Heads, he concludes that he needed the monster to punish him for Mary's murder.[23] The Pyramid Heads commit suicide after pursuing him for a while, and James meets either Mary or Maria on the hotel rooftop, depending on which of the six possible endings the player has triggered based on his or her actions throughout the game; all endings are presented as equally valid.[24] Maria or Mary transforms into a monster, and James kills her. In "Leave", James has one last meeting with Mary, reads her full letter and leaves the town with Laura, while "In Water" sees James commit suicide by driving his car into the lake;[25] in "Rebirth", James plans to revive Mary using occult objects collected throughout the game.[26] In "Maria", after Mary's defeat, James dismisses her as a hallucination and then leaves the town with the inexplicably resurrected Maria, who starts coughing.[27][28] The other two are "joke" endings available on replay games: in "Dog", James discovers that, beyond a normally locked door, a Shiba Inu has apparently been controlling all the events of the game from a vision mixer,[29] and the second is a continuation of the UFO ending of the first game, in which James is abducted by aliens with the help of Harry Mason.[30]

Subsequent installments in the series have made references to James. If the player has saved data from Silent Hill 2, Silent Hill 3's protagonist can investigate a clogged toilet in the Otherworld, and the player can prompt her to remove the blockage—much like the optional decision in Silent Hill 2.[31][32] Additionally James makes cameo appearances in the joke endings of Silent Hill 3, Silent Hill: Shattered Memories,[33][34] (voiced by Tomm Hulett) and Silent Hill: Downpour.

Portrayed by Guy Cihi in the original version[35] and by Troy Baker in the game's 2011 remastering.[36][37][38]

Maria (マリア) is a sexualized manifestation of Mary based on an exotic dancer. She was created in James' mind subsequent to his duress after killing his wife.[21][39] She first appears in "Born from a Wish", a sub-scenario prior to the events in the main game which appeared in the expanded versions of Silent Hill 2. In it, Maria awakens in Heaven's Night club, wondering if she should continue to live and fight, or to let herself be killed by the monsters, and decides to search for someone alive.[40] Her search takes her to a mansion, where she hears the voice of Ernest Baldwin from behind a locked door.[41] She eventually learns about the death of his young daughter, and Ernest tasks her with obtaining an item in a nearby apartment, unable to retrieve it himself.[42][43] After completing her task, she discovers his plan to resurrect his daughter, and he warns her about James.[44][45] Opening the door, she finds no one in the room. At the conclusion of the scenario, Maria contemplates suicide, but ultimately tosses the gun away, resolving instead to find James.

James first meets her in Rosewater Park, his first suspect for the "special place" Mary claims to be in. Maria accompanies James after this point, seeking protection from the monsters in Silent Hill,[19] and after reaching the bowling alley she leads James on an attempt to find Laura ending in Brookhaven Hospital.[46] Maria is killed by Pyramid Head before she can escape the hospital. She reappears again, inexplicably alive and with no memories of her apparent death,[47] in the Labyrinth in a jail cell, seductively beckoning James to rescue her.[48] Before he can reach her, however, she is killed again. She appears a third time in the Lakeview Hotel, where she is killed by two Pyramid Heads promptly after James finds her.

In the "Leave", "In Water" and "Rebirth" endings, James confronts Maria a final time, dressed as Mary and trying to get James to take her.[49] James conclusively rejects her,[50] and she transforms into the final boss with intent on killing him but is instead killed for good by James. In the "Maria" ending, Maria returns alive again after James has killed Mary and James decides to leave Silent Hill with her.[51] As they leave she begins visibly coughing, a hint that she has the same disease Mary had and that the events of the game may repeat themselves.[52]

Maria is portrayed by Monica Taylor Horgan.[35]

Angela Orosco (アンジェラ・オラスコ, Anjera Orasuko) is drawn to the town after taking a life. She is a disturbed, unstable teenage girl who is ostensibly on a search for her mother.[53] It is strongly implied in the game that Angela was abused and raped by her father, with her mother turning a blind eye.[54][55] Backstory material provided by Konami states that Angela had run away from home prior to the game's events,[56] and after being brought back kills her father, leading to her being drawn to Silent Hill.[21]

James first meets Angela in a cemetery, where she warns him that there's "something wrong" with Silent Hill. She is next seen in the apartment complex area with a blood-covered knife, contemplating suicide. James takes the knife from her at her request, and she flees in panic after he initially tries to take it out of her hand. In a later area, James fights a monstrous version of Angela's father who is about to attack the girl. After the creature's defeat, Angela acts with disdain and general hatred toward men, and accuses James of abandoning Mary for another woman.[57] She is last seen on a burning staircase in the Lakeview Hotel. Angela, now in a state of delusion, mistakes James for her mother. After realizing her error, she asks for her knife back, not before wishing James had left her to die in the labyrinth. She believes that she deserved what her father did to her, and hints at suicide. When James refuses to return her knife, Angela walks into the flames of a burning staircase and is not seen again. As she does so she claims that these burning surroundings are how she always sees the town - one more suggestion that each person drawn affects their surroundings in their own way. If it was purely perceptual, James would not be able to see the flames, only Angela.

Angela is voiced in the game by Donna Burke.[58] Her appearance in the game and the choice of Burke's portrayer were made by Team Silent with the intention of making her appear unnaturally aged.[6]

Mary Shepherd-Sunderland (メアリー・シェパード・サンダーランド, Mearī Shepādo Sandārando) is the late wife of James Sunderland. The player first sees Mary in a photograph James has with him and spends much of the game searching for her. In the game, she is said to have died from a mysterious illness three years ago. James goes to Silent Hill, where the couple shared many memories, after receiving a letter from Mary that says she is waiting for him there. Over the course of the game, James is haunted by memories of his wife, including Maria, who strongly resembles her, seems to have some of her memories at times, and repeatedly dies. James is eventually forced to remember that Mary died recently and that he killed her, suffocating her with a pillow after she was released from the hospital. In her last days alive, she believed she had become physically repulsive, acting "self-centered and difficult, even abusive towards James".[59][60] Mary does not appear in person until the end of the game: in the "Leave" and "In Water" endings she is shown forgiving James for killing her after the final boss fight, while in the "Maria" ending she fights James as the final boss (instead of Maria) in revenge for her murder.[61][62] James is quick to dismiss the latter scenario as being a hallucination.[63] Mary also made a cameo in Silent Hill: Shattered Memories in her monster form and in a joke ending of Downpour and Book of Memories.

Mary was portrayed by Monica Taylor Horgan, who also portrayed Maria.[35] The producers acknowledged that Mary and Maria were designed to be almost completely identical.[6]

Eddie Dombrowski (エディー・ドンブラウスキー, Edī Donburausukī) is the third murderous character in Silent Hill during the game. He is an obese young man with an apparent connection to the character Laura. His dialogue during the game reveals that he had suffered verbal abuse for much of his life prior to his arrival in Silent Hill, and his arrival was preceded by him finally snapping, killing a dog, shooting a football player and going on the run from the police.[64] Backstory material provided by Konami describes Eddie as being usually calm but with "another side that he cannot control when angered" and listing his former occupation as being a gas station attendant.[21][56] Eddie also wears a baseball cap, small shorts, and a white and teal striped shirt, clothes that one would see a child wearing.

James first meets Eddie in an apartment complex vomiting into a toilet and aggressively denying any involvement with the death of a man stuffed in a refrigerator in the same apartment. If the player returns to the apartment after the cutscene, they can investigate further, finding posters of football players with apparently meaningless graffiti and bumper stickers on the walls. One bumper sticker clearly says "Illusions The Water Margin." He is next seen talking to Laura in a bowling alley, ignoring insults and comments from Laura and James while doubting that his then-unspecified crimes will be forgiven. His final appearances are in the prison/labyrinth area, where he confesses to killing the man in the apartment and another victim on the grounds that they were mocking him,[65] and apparently has no moral issues with killing.[66] By the end of the level he is dangerously unstable and threatening to kill anyone whom he perceives as mocking him, leading to a fight to the death with James after a poorly received comment from the latter.[67] In the final cutscene before his death Eddie concludes correctly that James too was a murderer, telling him that they were both "called" to Silent Hill as they're "not like other people". The final encounter with Eddie takes place in a large meat freezer, a counterpoint to the burning staircase on which Angela stands during her final meeting with James.

Laura (ローラ, Rōra) is an eight-year-old girl wandering the town. She is apparently the only "innocent" human character in the town, in contrast to James, Angela and Eddie, and consequently does not see any monsters or serious abnormalities in the town.[21] This has two consequences in the game: firstly, Laura can apparently move around the town safe from supernatural danger, and secondly Laura occasionally places James in danger due to the fact that she isn't aware of the supernatural threats he faces.

Laura is an orphan who befriended Mary during her last year alive, having been a patient at the same hospital as her,[56] and like James appears to be searching for Mary in the town as well (unaware of her death). She acts rudely towards James and Eddie, the two characters she encounters, motivated with the former by a belief that he did not really love Mary.[68]

James first encounters Laura in the apartment complex, where she kicks a key out of his reach and stomps on his hand. He confronts her in frustration after the level is cleared, where her connection with Mary is revealed, but she runs away before James can get more out of her.[68] She is next seen at the bowling alley with Eddie, and after she leaves James pursues her at Maria's request. He finally finds her at the hospital, where James accuses her of lying when she details her connection to Mary.[69] Laura then asks him to pick up a (nonexistent) letter from Mary inside a hospital room. When James enters it, she slams the door behind him, locking James in with several dangerous monsters. Laura is seen again at the Lakeview Hotel with a letter confirming her friendship to Mary,[70] and she becomes furious with James when he tells her he has discovered he killed Mary.[71] In the "Leave" ending, James leaves Silent Hill with Laura, possibly intending to carry out Mary's wishes to adopt the girl.[70] Her fate however, is unknown in the other endings.

Early promotional articles incorrectly named the character as "Lauren."[56]

Pyramid Head, also known as "Red Pyramid Thing" (赤い三角頭, Akai Sankakutō),[72] "Red Pyramid", or "Bogeyman", and "Triangle Head" (三角頭, Sankaku Atama) in Japan,[73] stalks James, representing his wish to be punished for Mary's death. Pyramid Head is the main antagonist of Silent Hill 2. Masahiro Ito, the designer of Silent Hill 2's monsters, created Pyramid Head because he wanted "a monster with a hidden face".[74] Known for his large triangular head, Pyramid Head lacks a voice, and his appearance stems from the "distorted memory of the executioners" and the town's past as a place of execution, according to Takayoshi Sato, the character designer for Silent Hill 2.[75][76] Positively received in Silent Hill 2 for his role as an element of James' psyche, he has been cited by reviewers as an iconic villain of the series and part of Silent Hill 2's appeal.

Since Silent Hill 2 Pyramid Head has become an icon in horror video games and has made other appearances in other Silent Hill games and media. Pyramid Head has appeared in other games in the main series, Homecoming as the "Bogeyman", Origins as cameo in a painting and a joke ending in Downpour and in the 2006 film Silent Hill as "Red Pyramid" as well as its sequel Revelation. In spin-off games he has appeared in The Arcade, The Escape and Book of Memories. He has also made an appearance outside of the Silent Hill series as a player character in the Nintendo DS video game New International Track & Field and Konami Krazy Racers alongside Robbie the Rabbit.

Ernest Baldwin (アーネスト・ボールドウィン, Ānesuto Bōrudouin) is a character from the Born from a Wish scenario of Silent Hill 2.

Claudia Wolf (クローディア, Kurōdia) (voiced by Donna Burke[58] and Laura Bailey) is a priestess of the town's cult and the primary antagonist of Silent Hill 3. It is said during the game that she was abused as a child. She used to be a friend of Alessa in their childhood. Claudia is attempting to carry on where Dahlia Gillespie failed in Silent Hill and use Alessa Gillespie (through her reincarnation as Heather) to birth "the god". Contrary to Dahlia, her intention in resurrecting the god is to "save" mankind, though she believes she is a sinner and will not be saved. She speaks in riddles and is always barefoot. At the end of the game, she tries to give birth to the deity herself and dies.

In the film series, portrayed by Carrie-Anne Moss, Claudia's role is much like in the video game. In Silent Hill: Revelation, using her son to get Heather into Silent Hill, Claudia is revealed to have been tainted by darkness and became the demonic Missionary. In the end, after her monstrous form is revealed to her followers, Claudia is killed by Pyramid Head.

Leonard Wolf (レナード, Renādo) is the abusive father of Claudia Wolf and a former member of the Order. He was condemned to a mental hospital for his insane and abusive behavior and stripped of his rank. However, in his heart, he still held the teachings of the Order close with fanatical devotion, and even died because of it. He is voiced by Matt Lagan in the original version, but the actor who portrayed Leonard in the HD Collection is unknown.

Leonard Wolf also appears in the 2012 film Silent Hill: Revelation. He is portrayed by Malcolm McDowell.

Douglas Cartland (ダグラス, Dagurasu) (voiced by Richard Grosse and Kirk Thornton in the HD collection) is a private investigator hired by Claudia Wolf to locate Heather. When this results in the death of Heather's adoptive father, Harry, he feels guilty and accompanies Heather into Silent Hill as an ally. In the "Normal" ending, which is the only ending available on the first play-through of the game, Heather and Douglas survive. If the player gets the "Possessed" ending, Heather kills Douglas, implying she herself has been "possessed".

Douglas is mentioned in one of The Order's books in Silent Hill Homecoming, which states Douglas successfully exposed the Silent Hill cult to the authorities after the events of Silent Hill 3.

He is portrayed by Martin Donovan in the film series.

Vincent (ヴィンセント, Vuinsento) (voiced by Clifford Rippel and Yuri Lowenthal in the HD Collection) is a priest of the cult. Vincent is less dogmatic than Claudia and opposes her actions. Vincent appears to be on Heather's side during the game. With his finances, he built the church where the final battle is staged in and is killed by Claudia when Heather enters.

He is portrayed by actor Kit Harington in the film series.

Valtiel (ヴァルティエル, Vuarutieru) is an angel in the religion followed by the cult. A saintly being who attends to and watches over the religion's chief deity, he has the duties of safeguarding the mother until she gives birth to the deity, in order to ensure the protection and restoration of the latter to the world, and resurrecting the mother if she dies. He is a guide to the Otherworld, as he appears before Heather whenever the environment changes.[78]

Valtiel also makes an appearance in Book of Memories and a cameo in the Silent Hill: Revelation movie.

Henry Townshend (ヘンリー・タウンゼント, Henrī Taunzento) (voiced by Eric Bossick[79]) is the player character of Silent Hill 4: The Room. A reclusive and shy man, he prefers not to show his emotions. He resides in Room 302 of South Ashfield Heights for two years, although he only has a passing familiarity with some of his neighbors, including his next-door neighbor Eileen Galvin and superintendent Frank Sunderland, with him not knowing most other neighbors; thus not many realize that he has not come out of his room for days. Henry is apparently a photographer, as he keeps a photo album and scrapbook containing photos and articles, including several he took in Silent Hill. After five days of being trapped in his room, Henry finds a tunnel in his bathroom that leads to several locations to which he ventures in hopes of finding a way out. Helped later on by Eileen, Henry finds out about serial killer Walter Sullivan's "21 Sacraments" ritual, which involves the killing of 21 victims to wake his "mother", in fact Room 302 itself; Henry himself is the last, 21st intended victim. Depending on the progression of the game, including the state of his apartment and the damage taken by Eileen, Henry could end up successfully getting killed by Walter, surviving but grieving over Eileen's death, or surviving and greeting Eileen later in the St. Jerome's Hospital with a bouquet of flowers.

Eileen Galvin (アイリーン・ガルビン, Airīn Garubin) is a character of Silent Hill 4: The Room. The next-door neighbor of Henry Townshend, she resides in Room 303 of the South Ashfield Heights apartment. Despite Henry having lived next to her for two years, the two only share a little bit of familiarity with each other, although Eileen is the first to notice that Henry has not come out from his room for five days. While she can be glimpsed several times in the first part of the game, including by peeping her activities from Room 302, she becomes more important in the later part of the game, where she is attacked by Walter in the Otherworld as the 20th victim of the 21 Sacraments ritual, which leaves her almost dead and rushed to St. Jerome's Hospital. Eileen decides to accompany Henry on his journey throughout Walter's Otherworlds, intent on helping the younger version of Walter, who had helped her when the adult Walter attacked her, leaving her physical body in the hospital. Depending on how much damage Eileen sustains and the possession she experiences, Eileen either falls prey to Walter's deadly trap before the final battle, which results in Eileen dying in the real world, or survives and wakes up in the real world, where she is greeted by Henry giving flowers to her, suggesting that their relationship has strengthened since their previous meeting with each other.

Walter Sullivan (ウォルター・サリバン, Uorutā Sariban) is the main antagonist of Silent Hill 4: The Room. Abandoned by his parents at birth at Room 302 of South Ashfield Heights, he was taken in by Frank Sunderland, who kept his umbilical cord while sending him to St. Jerome's Hospital and eventually the Wish House orphanage, located near Silent Hill. Abused and taught the Order's teachings by Dahlia Gillespie, Walter became convinced that Room 302 at South Ashfield Heights is his mother. George Rosten, a priest of the Valtiel sect, let Valtiel go inside Walter's subconscious, which allowed him to perform the 21 Sacraments ritual by killing 21 victims with the intent of awaking his "mother". He managed to kill the first ten victims whose hearts he carved out, becoming a prolific serial killer in Ashfield, but was later captured, with his suicide-in-prison apparently following soon after. In reality, Walter had committed suicide as the 11th victim of the ritual, became a ghost and moved his corpse into Room 302, then planned to continue his killings beyond the grave. Walter killed four more victims before Henry Townshend moved in as the new occupant of Room 302. As part of his plan, he creates various Otherworlds to trap and kill his victims, including Henry and his neighbor, Eileen, whom he targets as the final and penultimate victims, respectively. Though he manages to kill four (or five if Eileen dies in the final battle) more victims, his plan is put to end after his defeat by Henry in all endings of the game except the "21 Sacraments" ending, which shows him managing to kill both Henry and Eileen, thus awaking his "mother".

Cynthia Velasquez (シンシア・ベラスケス, Shinshia Berasukesu) (voiced by Lisa Ortiz) is a flirtatious Spanish-American woman whom Henry meets in the subway station. Convinced that she is in a dream, she asks Henry to help her out, promising a "special favor" for him. As the two get separated, Cynthia eventually finds an exit, but is attacked by Walter as the 16th victim of the 21 Sacraments ritual, leaving her badly beaten by the time Henry reaches her, who calms her as she dies from her wounds. Later in the game, Cynthia reappears as a vengeful ghost, now having long black hair similar to an onryō, haunting the station that Henry and Eileen visit.

Joseph Schreiber (ジョセフ・シュライバー, Josefu Shuraibā) is a journalist who investigates the Order of Silent Hill. He was the previous occupant of Room 302, whom Henry takes over after his death. Joseph's research about the Order eventually led him to write an exposé about the Wish House orphanage, which he tried to link with the murders of serial killer Walter Sullivan. However, he mysteriously became trapped in his own room one day, and as he attempted to get out, he encountered the Otherworlds created by Walter, which include the ghosts of the victims murdered by him. The player controls Joseph for a brief beginning portion of the game before he gets killed by the ghost of Jimmy Stone, becoming the 15th victim of the 21 Sacraments ritual, at which point the story shifts to two years later. Henry and Eileen encounter Joseph's ghost in Room 302 of the past, located at the bottom of the Spiral Staircase between the Otherworlds, where he tells them to kill Walter by following the Crimson Tome if they wish for the ritual to end.

Frank Sunderland (フランク・サンダーランド, Furanku Sandārando) is the superintendent of South Ashfield Heights, where Henry Townshend and Eileen Galvin reside. He is also the father of Silent Hill 2 protagonist, James Sunderland, whom Frank describes as having "disappeared" in Silent Hill with his wife, Mary. Frank once gave Henry a photo of the Toluca Lake, and is later revealed to have taken in Walter Sullivan when he was abandoned in Room 302 by his parents. He gave up Walter for adoption in the Wish House Orphanage near Silent Hill, but kept Walter's umbilical cord. While Frank survives the events of the game in most endings, the "21 Sacraments" ending has the radio announcing his death at his room, among others.

Jasper Gein (ジャスパー・ゲイン, Jasupā Gein) is a mentally unbalanced man who is fascinated with the Order of Silent Hill. He was friends with Bobby Randolph and Sein Martin, both also fascinated with the Order as well as being two of the initial ten victims of the 21 Sacraments ritual conducted by Walter. When Henry enters the area near Wish House orphanage from Room 302, he meets Jasper who offers him clues about the orphanage and the Order, being a fan of them. Henry later watches as Jasper gets killed by Walter, who immolates him alive as the 17th victim, while Jasper himself, as if appreciative of the event, carves 17/21 in his chest. Jasper later reappears as a burned ghost who haunts the orphanage.

Andrew DeSalvo (アンドリュー・デサルボ, Andoryū Desaruvuo) is a middle-aged guardian of Wish House orphanage employed by the Order of Silent Hill. While he is not a part of the Order, he relished the idea of abusing and punishing the orphans, often torturing them at the Water Prison regardless if they actually broke the rules or not. Walter implies that Andrew killed his childhood friend, Bob, during his tortures, as well as forcing him to drink water with leeches in it. Henry meets Andrew trapped inside the Water Prison. Though he manages to free him, Andrew is later found drowned as the 18th victim of the 21 Sacraments ritual, with his ghost later resurfacing when Henry and Eileen visit the prison for the second time.

Richard Braintree (リチャード・ブレインツリー, Richādo Bureintsurī) is a violent and sadistic resident of Room 207 of South Ashfield Heights. Having a short temper, he once punished a fellow resident, Mike, by ripping his clothes and beating him, which young Walter misunderstood as his having literally skinned Mike alive. Henry meets Richard in the Building World, the latter initially mistaking him as a manifestation by pointing a revolver at Henry. Richard is later found by Henry as having strapped to a chair and electrocuted to death as the 19th victim of the 21 Sacraments, despite Henry's attempt to free him. His ghost later haunts the Otherworld version of Room 207.

Travis Grady (トラヴィス・グレイディ, Toravuisu Gureidi) is the player character of Silent Hill: Origins. An ordinary truck driver with a traumatic childhood, he is an orphan whose mother went insane and tried to kill both herself and Travis once, while his father committed suicide not long after his wife was committed to a sanatorium. Fifteen years after his father's suicide, Travis is taking a shortcut through Silent Hill when he almost hits a projection of Alessa crossing down the road. Worried, he explores the surrounding and manages to rescue Alessa from her immolation by her mother, Dahlia, before passing out. After waking up, Travis continues through Silent Hill and is guided by Alessa to delve into his past while also simultaneously help her stop the birthing of the God, ultimately forcing him to confront the guilt he feels over his parents' fates. In the good ending, Travis is able to split Alessa's soul into two, giving birth to her untainted half who is adopted by the Mason couple as "Cheryl", then taking his leave to continue his delivery. In the bad ending, Travis is captured and injected with the PTV by the Order as scenes imply him to be a serial killer and the murderer of his father. Travis appears in a brief part at the start of Silent Hill: Homecoming. Now a much older man, he drives Alex back to Shepherd's Glen from a sanatorium, though Alex's memories distort it to be from the army. Like Laura in Silent Hill 2, he seems nonchalant about the fact that the town is superimposed by the Fog World, suggesting that he sees it as the Real World.

In the film Silent Hill: Revelation, Travis (portrayed by Peter Outerbridge) appears in a cameo at the end of the film, when he agrees to take Sharon and Vincent from Silent Hill to "as far away as he can".

Helen Grady is the mother of Travis. During Travis' childhood, Helen went insane, claiming that she heard voices from the mirror that her "demon child" had to be killed. She then tried to gas him and herself, but was stopped and committed to the Cedar Grove Sanatorium. Helen would turn violent when she learned that Travis would come along with his father to visit her, so Richard Grady told Travis that Helen had died, though Richard wrote her letters until his suicide. Helen had died of an unknown cause by the time Silent Hill: Origins starts and her remains are discovered by Travis in the sanatorium.

Richard Grady is the father of Travis and the husband of Helen. Richard separated Helen from her son when she tried to kill him by sending her to a sanatorium. Upon seeing that Helen would violently beg to be reunited with Travis, Richard claimed to Travis that Helen had died to spare him from seeing Helen's descent of madness, but he continued to write her letters. Unable to see his family fractured anymore, Richard committed suicide fifteen years before the events of Silent Hill: Origins, his body being taken only three days later due to the young Travis being unsure if his father had really died.

Butcher (ブッチャー, Butchā) is a monster similar to Pyramid Head and a manifestation of Travis's guilt which later appears in Book of Memories as a boss. The Bad ending implies that it is actually a split personality of Travis.

Alex Shepherd (アレックス・シェパード, Arekkusu Shepādo) is the protagonist of Silent Hill: Homecoming. The eldest son of Adam and Lillian Shepherd, Alex is a part of one of the founding families of his hometown, Shepherd's Glen. He had a close relationship with his younger brother, Joshua, who was always favored over him by their parents. A week after the 150th anniversary of Shepherd's Glen, Alex abruptly left the town, seemingly to become a soldier, and returns home at the start of the game to find both his father and brother absent, while his mother is catatonic and eventually gets kidnapped by the revived Order of Silent Hill. Helped by his childhood friend, Elle Holloway, and a local cop and family friend, James Wheeler, Alex ventures to Silent Hill in order to find the disappeared residents, including his family. As Alex regains his true memories, it is revealed that he was never a soldier in the first place; he was in fact sent to a mental institution after he went insane following his accidental murder of Joshua during a boat ride. By killing Joshua, Alex inadvertently broke the pact of the Order, as he was the one intended by his parents as the sacrifice. Coming to terms with the fact, Alex then battles the Amnion, a manifestation of Joshua. Depending on the game endings, Alex can end up surviving and returning to Shepherd's Glen with Elle, drowned by his father, changed into the Bogeyman, or sent back into the mental institution.

Joshua Shepherd (ジョシュア・シェパード, Joshua Shepādo) is the younger brother of Alex Shepherd. He, alongside his father Adam, had disappeared by the time Alex returns to Shepherd's Glen, motivating Alex to search for them in Silent Hill. Alex notes that throughout his life, his parents had always favored Joshua over him; Joshua even managed to inherit their family's ring, which could not be shown to anyone else, even Alex. As Alex regains his true memories, it is then revealed that the reason of his parents' withdrawal of him is because they had to choose one of their two sons as a sacrifice for the Order of Silent Hill; they chose Alex, so they deliberately ignored him so as to not get too much attached and then having to lose him later. However, Alex accidentally killed Joshua after the latter proudly showed their family ring in a boat ride. Not wanting to lose their remaining son, Adam and Lillian were forced to present Joshua's body as sacrifice, breaking the pact of the Order. After defeating the Amnion, Alex finds Joshua's corpse inside the monster's body.

Elle Holloway (エル・ハロウェイ, Eru Harouei) is the childhood friend of Alex Shepherd and a part of the Holloway family, one of the four founding families of Shepherd's Glen. The eldest daughter of town judge, Margaret, Elle, like Alex, has the pressure to live up to her family name, though she never shows it to anyone. At one point, Elle and Alex were very close like siblings although some materials impilie to have romantic feelings, but she became disappointed when Alex abruptly left Shepherd's Glen a week after the 150th anniversary of the town. In the meantime, Elle began to put up posters for the missing residents of Shepherd's Glen, one of whom is her younger sister, Nora; she is unaware that Nora was actually presented by their mother as sacrifice for the pact of the Order. When Alex returns to the town, Elle helps him in investigating the disappearances of the town residents, in the process learning that her mother is reviving the Order of Silent Hill and attempting to execute her because she rejects becoming a part of it. In the "Good" ending, Elle manages to escape Silent Hill with Alex back to their hometown.

James Wheeler (ウィーラー, Uīrā) is a deputy police officer who works at Shepherd's Glen Police Station. He had known Alex for sometime as he once worked with Alex's father, Adam. As the residents of Shepherd's Glen begin to disappear one by one, Wheeler boards up the station, believing that some supernatural force is behind the disappearances. He assists Alex and Elle in their attempt to reach Silent Hill, but becomes kidnapped, alongside Elle, by the Order, although he leaves behind his walkie-talkie to communicate with Alex. Though Alex manages to reach him, Wheeler is abducted once again by Asphyxia. He is later found dying with knives impaled around his body; the player has a choice whether to save him by using their medical kit or not. If the player saves him, Wheeler goes with Elle to escape the Order's lair, presumably surviving the ordeal afterwards.

Margaret Holloway (マーガレット・ハロウェイ, Māgaretto Harouei) is one of the main antagonists of Silent Hill: Homecoming. She is the judge of Shepherd's Glen and a member of the Holloway family, one of the four founding families of the town. She has two daughters, Elle and Nora, the latter of whom she put up as sacrifice for the pact of the Order of Silent Hill. Initially appearing as a demure and caring woman, Judge Holloway is actually a cruel and sadistic person who sought to always uphold the pact, not even feeling remorse in sacrificing her daughter, unlike the three other families. She became resentful of Alex when he broke the pact by killing Joshua as this means Shepherd's Glen is no longer safe, so she decides to revive the Order of Silent Hill by recruiting Curtis Ackers and several others, while kidnapping and executing those who refuse to subject to her. Margaret is even determined to kill her remaining daughter when the latter refuses to join her. At the Order's lair, she attempts to kill Alex with a drill after drugging him, though Alex manages to retaliate and force the drill through her jaw, gruesomely killing her.

Curtis Ackers (カーティス・アッカーズ, Kātisu Akkāzu) is one of the main antagonists of Silent Hill: Homecoming, alongside Judge Holloway. A lone repairman working at the Salvage Yard, Curtis meets Alex shortly after his return to Shepherd's Glen to exchange weapon with him while complaining about the oddness that recently occurs in the town. It becomes clear later on that Curtis has joined the revived Order of Silent Hill under Margaret Holloway as he assists the kidnapping of Alex's mother, Lillian. He is later sent by Holloway to execute the latter's daughter, Elle, but before he does so, he gets killed during a confrontation with Alex in the Order's lair.

Adam (アダム, Adamu) and Lillian (リリアン, Ririan) are the parents of Alex and Joshua Shepherd as well as members of the Shepherd family, one of the four founding families of Shepherd's Glen. Both of them had favored Joshua over Alex all their life, giving the former preferential treatment while treating the later as if he were a second-class addition to the family. It is later revealed that due to them being a part of the founding families, they had to fulfill the pact of the Order by sacrificing one of their sons; they chose Alex, so they distanced themselves from him in fear that their attachment to him would make his sacrifice harder for them. However, when Alex accidentally killed Joshua during a boat ride, their parents were forced to present Joshua's body as sacrifice as they did not want lose their remaining son, thus the pact was broken. By the time Alex returns to Shepherd's Glen, Adam has been abducted by the revived Order, while Lillian is in a catatonic state until she gets kidnapped as well. The two are confined in traps at Silent Hill, where they apologize to Alex for their treatment of him when the latter meets them; Adam even anonymously confesses to Alex in the Order's church that he had always loved both his sons, regardless of his attitude to them. Both are killed, Adam's by being torn in half horizontally, while Lillian's death depends on Alex's choice: she may either gets ripped in half vertically, or gets shot by Alex as an act of mercy.

Sam Bartlett (バートレット, Bātoretto) is the mayor of Shepherd's Glen and a member of the Bartlett family, one of the four founding families of the town. Being an upholder of the pact, Sam had to present his son, Joey, as sacrifice for the pact of the Order by burying him alive; this act greatly impacted him emotionally that he is often seen digging up old graves, likely to cope with his situation. When the Otherworld begins to cover Shepherd's Glen, Sam is killed by a manifestation of Joey, the Sepulcher.

Martin Fitch (フィッチ, Fitchi) is the local doctor of Shepherd's Glen and a member of the Fitch family, one of the four founding families of the town. He is regarded as a local hero due to his brave actions to help a school bus full of elementary school students that got lodged under a bridge when the Toluca River became flooded, in particular saving the-then young Alex Shepherd from being trapped by the crumpled vehicle. He had daughter, Scarlet, whom he had to sacrifice for the pact of the Order by mutilating her, sending him into insanity and self-mutilation. When Shepherd's Glen is fully submerged by the effects of Silent Hill, Martin is killed by a manifestation of his daughter, who bites off his head.

Michelle Valdez (ミッシェル・バルデズ, Missheru Barudezu) is a Cuban-American graduate of Midwich High School who works at The Balkan club. The only major character who did not have a counterpart in the original Silent Hill, Michelle claims that she used to go to school with Cheryl Heather Mason during a meeting with Cheryl's father, Harry. Later on, she appears and disappears to Harry several times while helping him as he goes through Silent Hill in search of Cheryl, herself already in a heated argument with her boyfriend, John. On the last time she appears to Harry, Michelle tells Harry to visit the Lighthouse through the lake while stating that he may not like the answers he finds, implying that she already knows about who or where he actually is. Depending on the player's choice throughout the game, Michelle may appear in one of the three possible outfits and persona, as well as one of the two personalities. She also appears in one of the game endings, "Sleaze and Sirens", where she participates in a homemade sex tape with Harry and Lisa Garland.

Murphy Pendleton (マーフィー・ペンドルトン, Māfī Pendoruton) is the main protagonist and player character of Silent Hill: Downpour. Raised in an orphanage, Murphy respects nuns and is stated to have a criminal behavior, though he eventually stopped and married his long-time friend, Carol, who bore him a son, Charlie, who was particularly close to his father. However, Charlie was abducted and subsequently killed by child rapist and the Pendleton's neighbor, Patrick Napier. Soon after, Carol divorced Murphy, who was consumed in grief that he allowed himself to be arrested and sent to Ryall State Prison so he could kill Napier personally with a deal with George Sewell, which involved him beating Sewell's fellow officer, Frank Coleridge. During a prisoner transfer to Wayside Maximum Security Prison, the prison bus crashes, though Murphy survives and stumbles upon Silent Hill.

There, Murphy is haunted by manifestations due to his guilt in Napier and Coleridge's deaths, as well as being chased by Anne Marie Cunningham, Frank's daughter who blames him for her father's death. As he comes to accept his guilt by defeating the Bogeyman, he attempts to escape by boat, but is stopped at the last minute by Anne, who shoots him. Confronting the Wheelman at a memory of the Ryall State Prison, Murphy then transforms into the Bogeyman, whom the player controls whether to kill or spare Anne, or being killed by her, depending on the progression. If the Bogeyman spares Anne, Murphy is then released and thanked by Anne, who learns that her father's killer was in fact Sewell. If it kills Anne, Murphy will then be sent to prison while being looked over by the Wheelman in the "Full Circle" ending or executed for his killings of Napier and Frank in the "Execution" ending. In the event that Anne kills the Bogeyman, Murphy takes the role of Sewell while his own role is taken by Anne as the game plays on the beginning cutscene. The "Surprise!" ending instead shows Murphy stumbling over a surprise party for himself, attended by various past Silent Hill characters, including the Pyramid Head.

Anne Marie Cunningham (アン・マリー・カンニガム, An Marī Kaningamu, née Coleridge) is one the main antagonists of Silent Hill: Downpour and the main protagonist of the comic Anne's Story, which retells the story of Downpour from Anne's perspective. A corrections officer at Wayside Maximum Security Prison, Anne oversees the inmate transfer from Ryall State Prison, which includes Murphy Pendleton, whom she suspects is the one who had brutally beaten her father, Frank Coleridge, into a vegetative state that lasts until his death. When the prison bus crashes, Anne survives and tracks Murphy, who also survives the crash. She meets Murphy several times and attempts to arrest him, though he manages to escape in all attempts. Like Murphy, Anne herself experiences the manifestations of Silent Hill, which make her even more determined to kill Murphy. Manifestations of a younger Anne also appears to Murphy, which reflect Anne's blame towards Murphy. When she finally shoots Murphy as the latter is about to escape with a boat, the two are sent to a memory of Ryall State Prison, where she reveals to Murphy her connection to Frank as well as her desire to kill him. Murphy then transforms into the Bogeyman whom the player has a choice in killing or sparing Anne, or even getting killed by her, depending on the game progression. If the Bogeyman spares Anne, she will learn that the one who murdered Frank was George Sewell. She releases and thanks Murphy afterwards, while also turning her attention to Sewell in the "Truth and Justice" ending. In the scenario that Anne kills the Bogeyman, the game ends on "Reversal" ending, which switches Murphy's role to Anne and Sewell's role to Murphy at the cutscene played in the beginning of the game.

Charlie Pendleton (チャーリー・ペンドルトン, Chārī Pendoruton) is the young son of Murphy Pendleton and his ex-wife Carol. Charlie had a strong relationship with his father; the two often played kites together and shared an interest in cars. Before the events of Silent Hill: Downpour, Charlie was kidnapped by the Pendleton's pedophile next-door neighbor, Patrick Napier, who molested and threw Charlie in a lake, where he drowned. In grief over his son's death, Murphy was motivated to avenge Charlie's death by making himself arrested and then kill his neighbor by his hands. Memories of Charlie manifest during Murphy's travel throughout Silent Hill, including an apparition of himself that the Bogeyman kills in front of Murphy. He also congratulates Murphy after the latter kills the Bogeyman, stating that he never blames him for his death.

Howard Blackwood (ハワード・ブラックウッド, Hawādo Burakkuuddo) is a mysterious postmaster who works in Silent Hill. He has been working as a postmaster for over a century as he appears in the comic Past Life, which is set in the 19th century; it is implied that he was drawn to Silent Hill after a self-defense kill and having to undergo his torment over and over. Unlike many other people who stumble over Silent Hill, Howard seems to know a great deal about the mechanism of the town, whether mundane or not. When Murphy Pendleton arrives in Silent Hill in Silent Hill: Downpour, he meets Howard several times, who gives cryptic conversation and clues about the town before abruptly disappearing. Howard also plays a major role in Silent Hill: Book of Memories as he is the one who gives the player character the titular book in the first place, as well as serving as the in-game shopkeeper.

John P. Sater is a former tour guide of the Devil's Pit, a once-popular tourist attraction in Silent Hill. JP was responsible for the death of eight children during a collapse of an underground tram transporting tourists, as he was intoxicated at that time. Defamed and losing his job, JP blamed himself for the accident and became suicidal. He is already contemplating suicide by the time Murphy arrives in the town; regardless whether Murphy choose to console or taunt him, he jumped onto a chasm to his death. Before his suicide, however, he implies that he knows Murphy and the latter's guilt over his past sins.

Frank Coleridge (フランク・コールリッジ, Furanku Kōrurijji) is a corrections officer at the Ryall State Prison, where Murphy Pendleton was incarcerated. He is also the father of Anne Marie Cunningham, who holds him in high regard and is determined to follow in his footsteps by becoming a corrections officer. A wise and honorable man, Frank treated all of his colleagues and inmates with respect. He also sincerely believed that everyone can change, as he worked hard to make Murphy receive a parole, believing the latter to be a good man in heart. Frank, however, did not trust his fellow officer George Sewell, as he knew that the latter was corrupt and treacherous with anyone who made deals with him. After the murder of Patrick Napier, Frank confronted Murphy and Sewell, in which the latter ordered the former to kill Frank. Regardless of the occurrence, Frank was beaten into a vegetative state until his death. Throughout Silent Hill: Downpour, Frank appears in the form of the Wheelman to both Murphy and Anne, the latter believing that Murphy is her father's killer and thus determined to get revenge on him. Depending on the endings, the murderer of Frank can be that of Murphy, or Sewell, who beat Frank anyway when Murphy was unable to do so.

Bobby Ricks is a DJ of a local radio station WLMN FM, located in the Centennial Building in Silent Hill. He has been trapped in Silent Hill for a long time, but due to lacking courage to get out of the town, he sits back at the station to broadcast radio transmissions throughout the town, dedicating them towards several people, including Murphy Pendleton. When Murphy arrives at the station, Bobby tells him that he was afraid to explore Silent Hill as he knows that it "has rules to follow" as well as the existence of a boat in the marine. He mysteriously disappears after receiving a transmission dedicated to himself, followed by an attack by a pack of Screamers.

Patrick Napier (パトリック・ネイピア, Patorikku Neipia) is a child molester and registered sex offender. A former neighbor of Murphy Pendleton, he abducted, molested, and subsequently killed Murphy's son, Charlie, by throwing him in a lake and left him to drown. After a similar murder of an eight-year-old boy named Daniel Stephens, Napier was arrested and jailed-without-parole at Ryall State Prison, where he was put under protective custody. Murphy, who wanted to avenge Charlie's death, deliberately made himself get arrested and thrown to prison, where he struck a deal with officer Sewell so he could attack and kill Napier personally. Murphy, however, still has guilt well after Napier's death, even when he tried to convince himself that Napier deserved it. Depending on the game endings, the dream of Napier's murder by Murphy that Murphy experienced at the start of the game can be true or only an imagination, as Sewell was the one who murdered him when Murphy was unable to go through the proceeding.

A nun appears at the St. Maria's Monastery, inviting Murphy Pendleton to show him the body of the Bogeyman, which changes its likeness to both Murphy and Patrick Napier. Despite Murphy's objection, the nun states that Murphy is the person's only family, all while consoling him, thus, it is implied that she is a manifestation wanting to help Murphy face his guilt over Napier's death.

George Sewell (ジョージ・スーウェル, Jōji Sūueru) is the main antagonist of Downpour a corrections officer at Ryall State Prison, alongside Frank Coleridge. Corrupt and manipulative, Sewell made a deal with Murphy Pendleton in the latter's plan to kill Patrick Napier personally if the latter agreed to an unknown favor. This turns out to be killing Frank, who was the only one knowing Sewell's true nature. Frank was beaten into a vegetative state until his death, and Sewell put the blame on Murphy. Depending on the endings, Sewell may be the one who finished off Napier and beat Frank, both because Murphy was unable to do so. In the "Truth and Justice" ending, upon finding out the truth about Anne Comic.

Sanchez is Murphy Pendleton's fellow inmate at Ryall State Prison. He participates in the prison transfer alongside Murphy, where he attracts Anne's attention that unwittingly results in the prison bus crash. Murphy finds that he had survived the crash when he meets him at the Devil's Pit dinner, threatening what appears to be a woman. This woman turns out to be a Screamer, who proceeds to brutally kill Sanchez in front of Murphy.

The Bogeyman (ブギーマン, Bugīman) is one of the antagonists of Silent Hill: Downpour. Appearing as a towering humanoid wearing heavy raincoat, gas mask, and wielding a hammer, it torments both Murphy Pendleton and Anne Marie Cunningham because of their guilt over their son and father's deaths, respectively. There is also a poem that is supposedly capable of warding off the Bogeyman, although Murphy fails to recite it before the Bogeyman kills a manifestation of his son, Charlie. When Murphy confronts and finally defeats the Bogeyman, the latter switches its face to both Patrick Napier and Murphy himself. At the end of the game, upon shooting Murphy, Anne sees him transforming into the Bogeyman, who, depending on the player's choice, may kill Anne or spare her, which affects the game endings.