MailOnline

MailOnline (also known as dailymail.co.uk) is the website of the Daily Mail, a newspaper in the United Kingdom, and of its sister paper The Mail on Sunday. MailOnline is a division of dmg media, which is owned by Daily Mail and General Trust plc.

Not to be confused with Email.

MailOnline
Type of site
Available inEnglish
OwnerDaily Mail and General Trust
URLdailymail.co.uk
CommercialYes
RegistrationOptional
Launched2003
Current statusActive

Launched in 2003, MailOnline was made into a separately managed site in 2006 under the editorship of Martin Clarke and general management of James Bromley.[1][2] It is now the most visited English-language newspaper website in the world,[3] with over 11.34m visitors daily in August 2014.[4]

Previously, there was an attempt to call into question the integrity of the website's journalism after NewsGuard's feature which is designed to fight what it describes as 'fake news', Microsoft Edge warned users against trusting content at the site, asserting that "this website generally fails to maintain basic standards of accuracy and accountability" and "has been forced to pay damages in numerous high-profile cases".[5] This warning has since been removed with Newsguard apologizing saying We were wrong. Also, stating that the website “generally maintains basic standards of accuracy and accountability”.[6]

Reach

The website has an international readership, featuring separate home pages for the UK, US, India and Australia.[7] While the MailOnline maintains the conservative editorial stance of the print edition, much of the content featured on the website is produced exclusively for the MailOnline and is not published in the Daily Mail. It is known for its "sidebar of shame",[8][9] a box listing celebrity misdemeanours.[3] The Financial Times, alluding to a quote by Samuel Johnson, has suggested that "If you are tired of MailOnline, you are tired of Kim Kardashian's life – and most readers are not";[3] however, actor George Clooney has described it as "the worst kind of tabloid. One that makes up its facts to the detriment of its readers" after it published an untrue story about his fiancée's Amal's family.[10] The website reached 199.4 million unique monthly visitors in December 2014,[11] up from 189.52 million in January 2014 and 128.59 million in May 2013,[12] according to the Audit Bureau of Circulations.[13]

Globally, MailOnline is the most visited English-language newspaper website;[3] ComScore gave the site 61.6 million unique desktop computer visitors for January 2014, ahead of The New York Times' website, which received 41.97 million visitors in the same month.[14] According to ComScore, MailOnline recorded 100.5 million visitors across desktop computers, smartphones and tablets in that month.[15] In July 2014 it recorded 134 million users.[16]

Almost 70% of its traffic comes from outside the UK, mostly from the United States.[17] The Daily Mail print newspaper has no presence there, but has aggressively targeted the country with its online offering, branded as the "Daily Mail" rather than MailOnline.[3] In January 2014 it paid over £1m to the Charleston Daily Mail for the domain name www.dailymail.com in order to increase its attractiveness to US advertisers.[17]

In January 2014, it was ranked the eighth most-visited news website in Australia, up from tenth in December 2013.[18] Globally the site was forecast to reach £60m in advertising sales in the year to September 2014, up 49%.[19] £35m has been invested in creating the site.[3] The site has introduced sponsored articles, with a guarantee of 450,000 page views at a cost of £65,000 per article.[3]

Content

MailOnline features a broad mixture of international news, and carries mainly UK-focused coverage of sport, personal finance, travel, celebrity news, science and lifestyle editorial. As of September 2014, it employs 615 people, including 406 editorial staff.[3] These create over 750 articles per day,[3] the editorial stance of which broadly reflects that of the Daily Mail, being to the right wing of mainstream British politics and typically supporting the UK Conservative Party.[20] MailOnline articles tend to be dominated by pictures rather than long-form journalism.[21]

A major component of the website is its entertainment news, often featuring celebrities such as Kim Kardashian or members of the British Royal Family such as the Duchess of Cambridge.[22] It is estimated that 25% of the traffic received by the website is purely to access the entertainment and gossip stories.[23]

The website allows users to create accounts in order to comment on articles, and also allows anyone to express anonymous approval or disapproval of comments made. The site also publishes statistics about this activity.[24] The house rules state that the monitors usually remove inappropriate content in full,[25] although they do reserve the right to edit comments.[26] The site also does not allow comments on some articles for legal or editorial reasons.[27]

Controversies
  • September 2009: Geek.com reported that a story posted in MailOnline about a solar panel made from human hair[28] was a hoax.[29] Engineer Edward Craig Hyatt stated that it was not possible to use human hair in any configuration to generate electricity when exposed to light.[30]
  • June 2010: The Guardian reported that MailOnline had published an inaccurate story about an iPhone 4 recall, based on a Twitter message from a parody account by a Steve Jobs impersonator.[31] MailOnline realised its error and removed the article.[32]
  • In October 2011, MailOnline and several other news sources published standby articles on Amanda Knox's trial prematurely. The articles reported an upholding of the guilty verdict before the judge had finished announcing the reversal of the guilty verdict.[33][34][35][36] MailOnline stated the article was removed within 90 seconds and apologized. The article became the subject of a Press Complaints Commission complaint that noted the article's reporting of events and reactions that had not taken place and said that was "not acceptable" but commented positively on the handling of the error.[37][38][39][40]
  • January 2012: ABC News Radio reported the falsity of a story "repeated by numerous media outlets" concerning a supposed naming by Advertising Age of a campaign by singer Rihanna for fashion house Armani as the "sexiest ad of the year." The story, Ad Age said, "seemed to have originated with the British tabloid the Daily Mail.[41] Huffington Post removed the story and apologized.[42]
  • January 2012: Robert Hart-Fletcher, of the charity Kids and Media, told BeefJack, a gaming magazine, that quotes attributed to him were "completely fabricated" across a range of British media, most prominently the Daily Mail and the BBC.[43]
  • April 2012: MailOnline published an article about a dentist who extracted her ex-boyfriend's teeth; the piece was later exposed as a hoax by MSNBC.com. The article appeared under the byline of reporter Simon Tomlinson, who said he does not know where the story came from.[44][45][46]
  • April 2012: The Christian Science Monitor reported that MailOnline had misused an opinion piece published in Egypt's Al-Ahram newspaper and translated into English by Al Arabiya. The original article claimed "Egypt's parliament was considering a piece of legislation sponsored by Islamists to allow men to have sex with their wives after their death." The Daily Mail, according to Monitor staff writer Dan Murphy, "distorted the original claim from a proposal to a done deal: 'Egyptian husbands will soon be legally allowed to have sex with their dead wives', the tabloid claimed, apparently having misunderstood the original Al Arabiya translation."[47]
  • October 2012: Actor Nicolas Cage received an apology and damages for a false story in MailOnline about allegations of tax evasion.[48]
  • July 2014: The MailOnline admitted having published an entirely false story about George Clooney and the family of his fiancée.[49]
  • April 2016: Martin Fletcher wrote in the New Statesman about travelling to Iraq and writing a piece for The Times, then seeing his piece appear on MailOnline under someone else's byline "within five hours".[50]
  • February 2017: Wikipedia bans MailOnline citations as unreliable content.[51]
  • April 2017: The Sun threatened MailOnline with legal action over copyright infringement regarding a Sun exclusive video. According to a Sun executive, MailOnline was seen as responsible for blatant "piracy".[52]
  • July 2017: The Sun and the MailOnline drew criticism over the online posting of nude photos of Jodie Whittaker, the first women to play the character of The Doctor in the British television show Doctor Who.[53]
  • January 2019: as part of its feature designed to fight fake news, Microsoft Edge began to warn users against trusting MailOnline content, asserting that "this website generally fails to maintain basic standards of accuracy and accountability" and "has been forced to pay damages in numerous high-profile cases".[5] This was overturned a week later.[54]
  • June 2019: MailOnline has been blocked in China and remains inaccessible for unknown reasons.

The website was disallowed as reliable material for Wikipedia citations."[55][51]

Sourcing

In March 2012, the Poynter Institute published an article criticising the MailOnline for failing to give proper attribution to the sources of some article content, and often reprinting paragraphs without permission or attribution. The article said that when the MailOnline is called out for stealing content, it will sometime removes the text in question without acknowledging or apologising for the problem.[56]

Martin Clarke, editor of MailOnline, said, "We will soon be introducing features that will allow us to link easily and prominently to other sites when further recognition of source material is needed."[56] However, by July 2013, MailOnline articles, including main articles, still did not contain any links to original sources or tips.[57]

In 2015, James King, who left the MailOnline after a year as a reporter, said that the editorial model of the Mail depended on "dishonesty, theft of copyrighted material, and sensationalism so absurd that it crosses into fabrication". King worked as a contractor, and declined a full-time job because he did not want to put his byline on his stories.[58]

Daily Mail Australia has been repeatedly and widely criticised by rival Australian news outlets, including Fairfax Media, News Corp Australia, ABC News, Nine Network, The New Zealand Herald and The Guardian Australia,[59] for rewriting the work of their journalists despite employing 90 editorial staff as of November 2018.[60] The Daily Mail claims that other news outlets are threatened by their growing popularity and that they attribute their sources.[61] In November 2018, media analysis television show Media Watch dedicated an entire program to criticising the Daily Mail.[59]

Awards

In March 2014, MailOnline Sports was named Laureus Sports Website of the Year at the 2014 Sports Journalist Association awards.[62]

In December 2013, the MailOnline Android mobile app, Daily MailOnline, was named one of "The Best Apps of 2013" in the UK by the Google Play store.[63]

In 2013, the MailOnline was singled out for a Design Effectiveness Award by the British Design Business Association. Brand42, the British agency that designed the MailOnline, received a Gold and the Grand Prix for the 2008 revamp[64] at the annual Design Business Association's Design Effectiveness Awards. The Grand Prix is the top prize at the awards ceremony and is given to the design project that delivers the greatest commercial benefit.[65]

In 2012, the MailOnline received the chairman's award for Online Media.[66]

In 2012, the Daily Mail and MailOnline won "eight awards, including newspaper of the year, campaign of the year and hat-trick for Craig Brown".

"I'd like to pay the most enormous tribute to all of the journalists on the Daily Mail and MailOnline, our new very successful, equal partner," Dacre said after accepting the newspaper of the year award.[67]

In 2011, the first year of the Online Media awards, MailOnline won for "Best Brand Development."[68]

References
  1. "How 'Journalism Crack' Conquered the Internet". The Observer. Retrieved 14 July 2015.
  2. Andrews, Robert (21 October 2008). "DMGT, News Int Merge Sales Teams, Bromley To Lead Mail Online". gigaom.com. Retrieved 21 May 2018.
  3. Mance, Henry (24 September 2014). "MailOnline and the next page for the 'sidebar of shame'". Financial Times. Archived from the original on 18 April 2015. Retrieved 25 December 2014.
  4. Fothergill, Joel (19 September 2014). "Newspaper ABCs: Digital figures for August 2014". Media Week. Retrieved 25 December 2014.
  5. editor, Jim Waterson Media (23 January 2019). "Don't trust Daily Mail website, Microsoft browser warns users" – via www.theguardian.com.CS1 maint: extra text: authors list (link)
  6. "Mail Online web browser warning reversed" – via www.bbc.co.uk.
  7. "Mail Online to launch in Australia with Mi9". MediaWeek. 26 November 2013. Retrieved 31 January 2014.
  8. Brown, Andrew (24 March 2012). "The shocking thing about the Mail Online's sidebar of shame". The Guardian.
  9. Kiss, Jemima (2014). "A new medium seeks old skills". British Journalism Review. 25 (3): 33–38. Archived from the original on 24 March 2015. Retrieved 25 September 2014.
  10. Greenslade, Roy (11 July 2014). "George Clooney rejects Daily Mail apology, calling it 'worst kind of tabloid'". The Guardian.
  11. Mail Online on verge of reaching 200 million monthly visitors in December 22-January 2015
  12. Mail Online soars to biggest ever traffic total with 129m unique browsers worldwide 20- June 2013
  13. "Newspaper ABCs: Digital statistics for January 2014". 20 February 2014. Retrieved 24 February 2014.
  14. Durrani, Arif (19 April 2011). "MailOnline overtakes Huffington Post to become world's no 2". MediaWeek. London. Retrieved 18 May 2011.
  15. comScore Innovates to Deliver Single Metric for Global Multi-Platform Audiences 31 March 2014
  16. "Mail Online records 134m users in July". Guardian Online.
  17. Sweney, Mark (27 January 2014). "Mail Online to switch to .com domain name". The Guardian.
  18. "News.com.au regains top spot as most read website, Mail Online now in eighth position". mUmBRELLA.
  19. Mance, Henry (17 September 2014). "DMGT suffers further software headaches". Financial Times.
  20. This Is Money (5 August 2002). "Charges take the shine off Ashanti". Daily Mail. Retrieved 23 August 2013.
  21. Wheeler, Brian (27 January 2012). "How the Daily Mail stormed the US". BBC News. Retrieved 23 August 2013.
  22. London, Bianca (30 July 2013). "Princess Beatrice makes waves in £15 bikini and stylish kaftan as she hits the beach in St Tropez with boyfriend Dave Clark". Daily Mail. Retrieved 23 August 2013.
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  26. "Terms and conditions of use". Mail Online. Associated Newspapers Limited. Retrieved 8 November 2015. By submitting any material to Associated, you automatically grant Associated the royalty-free, perpetual, irrevocable, exclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content. You acknowledge that Associated is not obliged to publish any material submitted by you.
  27. "Reader Comments Security". MailOnline. Retrieved 23 February 2011.
  28. "Is there something in the hair? The tale of a solar cell made with human hair". gizmag.com. 15 October 2009. Retrieved 17 January 2013.
  29. "Nepal inventor creates a solar panel using human hair [Updated]". geek.com. 10 September 2009. Retrieved 17 January 2013.
  30. "Nepal Human Hair Solar Panel Hoax". Retrieved 12 January 2013.
  31. Charles Arthur (28 June 2010). "Daily Mail fooled by fake Steve Jobs tweet on iPhone 4 recall". The Guardian. Retrieved 5 January 2013.
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  40. Roy Greenslade (9 December 2011). "Daily Mail censured for fictional story about Amanda Knox verdict". Greensdale Blog. Retrieved 14 January 2013.
  41. "'Ad Age' Denies It Named Rihanna's Armani Ad 'Sexiest of the Year'". Advertising Age. 4 January 2012. Archived from the original on 4 November 2013. Retrieved 12 January 2013.
  42. Misener, Jessica (3 January 2012). "Sexiest Ads Of 2011 List Includes Rihanna, Miranda Kerr, Models In Skivvies (PHOTOS)". Huffington Post. Retrieved 18 January 2013.
  43. "British news outlets 'fabricated' quotes to support anti-gaming story". BeefJack. 30 January 2012. Archived from the original on 13 April 2013. Retrieved 12 January 2013.
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  48. "Nicolas Cage receives damages and apology over online story". BBC. 2 October 2012. Retrieved 18 January 2013.
  49. "George Clooney: A correction and an apology". Mail Online. 9 July 2014. Retrieved 9 July 2014.
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  60. Meade, Amanda (30 November 2018). "Scott Morrison misses family violence event for a Sky News 'housewarming'". The Guardian Australia.
  61. Meade, Amanda (9 June 2014). "News Corp accuses Daily Mail Australia of plagiarism". The Guardian Australia. Retrieved 1 December 2018.
  62. Daily Mail named Sports Website and Newspaper of the Year as Sportsmail picks up four gongs at SJA awards in London 24 March 2014
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  66. Hot off the press: Winners shots from the Online Media Awards 22 June 2012
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