Purplebricks

Purplebricks is an online estate agent which operates in the UK, Canada and Germany. Founded in 2012 by Michael Bruce and Kenny Bruce,[2] it is backed by investors that include venture capital firm DN Capital[3] as well as Neil Woodford, Paul Pindar, and Errol Damelin.[4][5]

Purplebricks Group PLC
TypePublic
AIM: PURP
IndustryInternet & Real Estate
Founded2012
Key people
Paul Pindar (Non-Executive Chairman)
Vic Darvey (CEO)
Revenue£93.7 million (2018)[1]
-£26.2 million (2018)[1]
-£27.6 million (2018)[1]
Websitewww.purplebricks.com

History

Early history

Date Event
April 2012 The parent company of Purplebricks is formed; it is called New Broom Ltd.[6]
March 2014 In March 2014 Paul Pindar, former CEO of Capita, invests as part of a round of capital fundraising.[7] Other notable investors in this round of investment include Martin Bolland, Capita’s then non-executive chairman. DN Capital, Who had invested in Shazam, also invested in Purplebricks during this period.[7]
April 2014 Purplebricks launches in the United Kingdom.[8]
July 2014 SellingUp.com reports that there are currently approximately 400 properties listed on Zoopla and Rightmove by Purplebricks.[9]
November 2014 Joby Russel is appointed to the board of directors of Purplebricks. He worked as a director at Confused.com at the same time.[10][11][12]
February 2015 Purplebricks is the largest online real-estate agent.[9]
March 2015 Canaccord Genuity begins work with Purplebricks with view to a future on the London stock exchange.[13][14][15] Purplebricks releases a statement saying that they are growing at a rate of 50% a quarter, making them the fastest growing real estate agent. They also say that they have sold over 2000 properties.[16]
May 2015 Purplebricks also expands across the UK, launching in London. At this time Purplebricks is growing at roughly 25% a month.[17] "Startups 100" names Purplebricks as startup of the year.[18][19] Joby Russel leaves Confused.com and takes up a fulltime position at Purplebricks as Chief Marketing Officer.[11]
June 2015 Purplebricks launches in Northern Ireland.[20][21] Purplebricks nowhas 150 employees.[9]
July 2015 Woodford Investment Management makes a further investment in Purplebricks increasing their share of the business to greater than 25%. This is after they were reported to have invested more than £10 million.[22]
November 2015 Purplebricks expands into Scotland.[23][24] Sky TV reports that Purplebricks is planning to list on the London stock exchange.[25] Speculation suggests Purplebricks' floatation might be worth approximately £250 million.[25] Purplebricks is the fourth largest real estate agency in the United Kingdom; they also won the Start-ups Awards Tech Business of the year.[26][27] Only 11% of the Purplebricks "property experts" were employed by the company, 89% held a license to operate.[28]
December 2015 Purplebricks releases a notice that they plan to launch on the London Stock Exchange in December.[4] The company has a market capitalisation of £240m following the sale of £58 million worth of stock; they have more than 4,300 properties for sale.[9] Purplebricks nominates Zeus Capital as broker and advisor to help with the process of trading shares.[29] Legal matters are handled by Norton Rose.[30] Shares begin trading on 17 December.[31] The company aims to find roughly £25m through the IPO; during this time various investors part with shares reportedly worth £33 million.[4]

Becoming public

In December 2015, The Guardian reported that Purplebricks was set for flotation, and would début on London's Alternative Investment Market (AIM) on 17 December, with an anticipated valuation of £240 million.[4][5]

In December 2016, it was reported that Purplebricks had made its first profit of £300,000.[32] In the U.K., profit has risen to £5.7 million in the first half of the 2019 financial reporting period.[33]

International financial losses

In May 2019, Purplebricks vowed to shut down operations in Australia due to lack of profitability, after reporting an $18m interim loss for the six months to October.[34] This came days after the CEO, Michael Bruce was laid off after disagreements with Paul Pindar over the failed overseas expansion.[35]

In July 2019, new CEO Vic Darvey announced that Purplebricks would be shutting down operations in the United States, announcing that operating costs had risen to almost £52.3 million, said that it would focus its attention on Britain and Canada.[35]

Business model

Transactions

Purplebricks offers an online marketplace for residential and commercial properties.[36]

Management and control

Purplebricks utilises the Internet of things In its application and website on of mobile phones, PCs and tablets . Purplebricks is able to control all functions of their website across all three vehicles remotely.[36]

Fee Structure

Purplebricks employs a fixed-fee business model, different to the commission based structures of traditional realestate firms.[37] In May 2018 SmartCompany identified that Purplebricks sought a $4500 flat fee for private treaty sales; for auctions this fee was set at $5325. Fees for other services including photography and floor plans are supplementary and all fees were to be paid regardless of whether the sale was completed or not.[38]

International operations

Australia

Purplebricks expanded its operations into Australia in September 2016. Purple bricks was reported to have conducted market research prior to entry into the Australian Realestate Market, with results that supported their expansion.[38] In 2017, Purplebricks’ Australian subsidiary generated a £6.1 million loss with £3.9 million spent on administration costs and £3.8 million spent on Marketing and PR related costs.[39] By June 2017, Purplebricks had expanded into five states in Australia. In May 2018 SmartCompany[40] reported that Purplebricks Group trading was initiating an exit from the Australian market after three years of operation with problematic market conditions stated as the main cause for withdrawal.

United States

Purplebricks expanded into the United States in 2017, In September they began operations in San Diego, Fresno and Sacramento, Las Vegas and Phoenix. SmartCompany[40] reported in May 2018 that the Purplebricks board reduced investment in its overheads including marketing and began a process of strategic review. In July 2019, Purplebricks Chief Executive Officer Vic Darvey announced that it would be leaving the United States, In the FY2019 the US accounted for 2% of Purplebricks Global revenues.[41] Reuters estimated exit costs for Purplebricks to be approximately £4m.[41]

Canada

In July 2018 Purplebricks announced their ownership of DuProprio and its English speaking subsidiary ComFree, a PropTech - FinTech company in Canada with a fixed-fee business model for US$51m. The purchase was made from Yellow Pages Digital & Media Solutions Limited. DuProprio/ComFree at the time of the sale represented 20.2% of the market share in Quebec, 2.3% in Manitoba, Alberta and Saskatchewan as well as 2% in Ontario.[42]

Remonline reported that at the time of the acquisition management of DuProprio, CEO Marco Dodier, CFO Jean Bruno would continue to run the Canadian business.[42] Purplebricks Canada conducted business from offices in Hamilton, Winnipeg and Edmonton.

Forbes magazine reported in January 2020 that an email was sent from Purplebricks Canada's marketing department to all employees asking for positive reviews from friends and family regardless of whether they had had any business dealings with the company. In exchange it was reported that the employee that facilitated the most reviews would receive a paid day off.[43]

On July 15, 2020 Desjardins Group announced that they were purchasing the Canadian business of Purplebricks Group PLC for US$60.5 million.[44] It was reported that in the first year of operation, Purplebricks Canada ran an operating loss of US$4.8m. According to BNN Bloomberg at the time of the acquisition, Purplebricks Canada and DuProprio had "more than 500 employees in Quebec, Ontario, Manitoba and Alberta".[45] The acquirer, Desjardins is permitted to use the Purplebricks brand and logo’s until December 2020.[46]

Controversy

Purplebricks has faced a variety of criticism since its launch, primarily around the validity of online reviews.

In August 2017, Purplebricks was featured on BBC's Watchdog following an investigation into claims of misleading customers.[47][48][49]

On 14 September 2017, consumer review website Trustpilot issued an open letter clarifying its Purplebricks review policy following allegations concerning the 'validity of reviews of Purplebricks by customers'.[50][51]

In September 2017, the company was accused of 'corporate bullying' following suspension from estate agent review website allAgents.co.uk. Purplebricks threatened the consumer review website with legal action over the publication of negative reviews due to the site's lack of vetting for those leaving reviews.[52][53][54]

In August 2018, the Australian Financial Review (AFR) reported troubling management and lacklustre sales issues.[55][56][57]

In February 2019, Purplebricks' share price dropped sharply after it lowered its US and Australia revenue forecasts.[58]

In May 2019, the AFR reported that "increasingly challenging market conditions" and "execution errors" contributed to Purplebricks closure of Australian operations.[59]

References

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  2. Evans, Judith (23 March 2017). "Is online estate agent Purplebricks overvalued?". Financial Times. Retrieved 20 September 2018.
  3. "Purplebricks Gets Another £8M To Disrupt Real Estate Agencies In The UK". TechCrunch. 18 August 2014.
  4. Kollewe, Julia (3 December 2015). "Purplebricks float expected to value online estate agent at £240m". www.TheGuardian.com. The Guardian - Guardian News and Media Limited. Retrieved 18 May 2017.
  5. Steafel, Eleanor (3 December 2015). "Purplebricks becomes first online estate agent to list in London". www.Telegraph.co.uk. The Daily Telegraph - Telegraph Media Group Limited. Retrieved 18 May 2017.
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  7. "DN Capital leads investment in Purplebricks alongside former Capita boss | Private Equity Wire". www.privateequitywire.co.uk. 18 March 2014. Retrieved 22 November 2020.
  8. "Purplebricks launches in the South West | The Devon Daily". www.thedevondaily.co.uk. Retrieved 22 November 2020.
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  10. "Confused.com marketing director Joby Russell appointed director of estate agency Purplebricks". The Drum. Retrieved 22 November 2020.
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