Minister for Customer Service (New South Wales)

The New South Wales Minister for Customer Service is a minister in the Government of New South Wales responsible for administering legislation and policy in relation to the state's revenues, consumer affairs regulations, innovation policy, property and housing administration, co-operative societies, and government records in New South Wales, Australia. The minister's responsibilities also include matters relating to government services and service delivery, and their improvement.[1]

Minister for Customer Service
Incumbent
Victor Dominello
since 2 April 2019 (2019-04-02)
Department of Customer Service
StyleThe Honourable
NominatorPremier of New South Wales
AppointerGovernor of New South Wales
Inaugural holderMax Ruddock (as the Minister for Revenue)
Formation3 January 1975
Minister for Better Regulation and Innovation
Incumbent
Kevin Anderson
since 2 April 2019 (2019-04-02)
Department of Customer Service
StyleThe Honourable
NominatorPremier of New South Wales
AppointerGovernor of New South Wales
Inaugural holderFrederick Hewitt (as the Minister for Consumer Affairs)
Joe Tripodi (as the Minister Assisting the Treasurer on Business and Economic Regulatory Reform)
Formation3 December 1973 (Consumer Affairs)
17 February 2006 (Business and Economic Regulatory Reform)

The current Minister for Customer Service is Victor Dominello, since 2 April 2019, having previously served as the Minister for Finance, Services and Property from January 2017 until April 2019. The minister is assisted in that role by Kevin Anderson, the Minister for Better Regulation and Innovation, also appointed with effect from 2 April 2019.[2]

Together, the ministers administer their portfolio through the Department of Customer Service, Service NSW, Office of Fair Trading, the State Records Authority, NSW Registry of Births, Deaths and Marriages, Liquor & Gaming NSW, and a range of other government agencies.[3]

Ultimately the ministers are responsible to the Parliament of New South Wales.

List of ministers

Customer service

The following individuals have served as Ministers for Customer Service, or any precedent titles:

Minister Party affiliation Ministerial title Term start Term end Time in officeNotes
William McMillan Free Trade Collector of Internal Revenue 8 March 1889 27 July 1891 [4]
Bruce Smith 14 August 1891 22 October 1891
John See Protectionist 23 October 1891 2 August 1894
Sir George Reid Free Trade 3 August 1894 3 July 1899 4 years, 334 days
Joseph Carruthers 3 July 1899 13 September 1899
Sir William Lyne Protectionist 15 September 1899 20 March 1901
Thomas Waddell 10 April 1901 29 August 1904
Sir Joseph Carruthers Liberal Reform 29 August 1904 1 October 1907
Thomas Waddell 2 October 1907 20 October 1910
Max Ruddock Liberal Minister for Revenue 3 January 1975 10 October 1975 [4]
Peter Coleman 10 October 1975 23 January 1976
Max Ruddock 23 January 1976 14 May 1976
Terry Sheahan Labor Minister for Finance 1 February 1983 10 February 1984 [4]
Rodney Cavalier 10 February 1984 5 April 1984
Bob Debus 5 April 1984 25 March 1988 3 years, 355 days
George Souris National Minister for Finance 14 July 1992 26 May 1993 [4]
Michael Costa Labor Minister for Finance 3 August 2005 17 February 2006 [4]
John Della Bosca 17 February 2006 2 April 2007
John Watkins 2 April 2007 8 September 2008
Joe Tripodi 8 September 2008 17 November 2009
Michael Daley 17 November 2009 28 March 2011
Greg Pearce Liberal Minister for Finance and Services 3 April 2011 1 August 2013
Andrew Constance 1 August 2013 23 April 2014
Dominic Perrottet 23 April 2014 2 April 2015 2 years, 282 days
Minister for Finance, Services and Property 2 April 2015 30 January 2017 (2017-01-30)
Victor Dominello 30 January 2017 (2017-01-30) 23 February 2019 (2019-02-23) 3 years, 362 days [5][6]
Minister for Customer Service 2 April 2019 (2019-04-02) incumbent [2]

Better regulation and innovation

The following individuals have served as Ministers for Better Regulation and Innovation or any precedent titles:

Minister Party affiliation Ministerial title Term start Term end Time in officeNotes
Joe Tripodi Labor Minister Assisting the Treasurer on Business and Economic Regulatory Reform 17 February 2006 2 April 2007 3 years, 273 days [4]
Minister for Small Business and Regulatory Reform 2 April 2007 27 June 2007
Minister for Regulatory Reform 27 June 2007 17 November 2009
Peter Primrose 17 November 2009 4 December 2009 17 days
John Hatzistergos 8 December 2009 28 March 2011 1 year, 110 days
Victor Dominello Liberal Minister for Innovation and Better Regulation 2 April 2015 30 January 2017 (2017-01-30) 1 year, 303 days [4]
Matt Kean 30 January 2017 (2017-01-30) 23 March 2019 (2019-03-23) 2 years, 52 days [5][6]
Kevin Anderson Minister for Better Regulation and Innovation 2 April 2019 (2019-04-02) incumbent 1 year, 299 days [2]

Former ministerial titles

Fair trading
Minister Party affiliation Ministerial title Term start Term end Time in office
Frederick Hewitt Liberal Minister for Consumer Affairs 3 December 1973 14 May 1976 2 years, 163 days
Syd Einfeld Labor 14 May 1976 2 October 1981 5 years, 141 days
Paul Whelan 2 October 1981 1 February 1983 1 year, 122 days
Paul Landa 1 February 1983 10 February 1984 1 year, 9 days
George Paciullo 10 February 1984 6 February 1986 1 year, 361 days
Bob Carr 6 February 1986 4 July 1986 148 days
Deirdre Grusovin 4 July 1986 21 March 1988 1 year, 261 days
Gerry Peacocke National Minister for Business and Consumer Affairs 25 March 1988 6 June 1991 3 years, 73 days
Peter Collins Liberal Minister for Consumer Affairs 6 June 1991 3 July 1992 1 year, 27 days
Kerry Chikarovski 3 July 1992 26 May 1993 327 days
Wendy Machin National 26 May 1993 4 April 1995 1 year, 313 days
Faye Lo Po' Labor 4 April 1995 6 December 1995 2 years, 241 days
Minister for Fair Trading 6 December 1995 1 December 1997
Brian Langton 1 December 1997 30 April 1998 150 days
Jeff Shaw 30 April 1998 8 April 1999 343 days
John Watkins 8 April 1999 21 November 2001 2 years, 227 days
John Aquilina 21 November 2001 2 April 2003 1 year, 132 days
Reba Meagher 2 April 2003 21 January 2005 1 year, 294 days
John Hatzistergos 1 February 2005 3 August 2005 183 days
Diane Beamer 3 August 2005 2 April 2007 1 year, 242 days
Linda Burney 2 April 2007 5 September 2008 1 year, 156 days
Virginia Judge 5 September 2008 28 March 2011 2 years, 204 days
Anthony Roberts Liberal 3 April 2011 9 December 2013 2 years, 250 days
Stuart Ayres 9 December 2013 6 May 2014 148 days
Matthew Mason-Cox 6 May 2014 2 April 2015 331 days

Co-operatives
Minister Party affiliation Ministerial title Term start Term end Time in office
Clarrie Martin Labor Minister for Co-operative Societies 21 September 1949 30 June 1950 282 days
Clive Evatt 30 June 1950 1 April 1954 3 years, 275 days
Gus Kelly 1 April 1954 1 April 1959 5 years, 0 days
Abe Landa 1 April 1959 13 May 1965 6 years, 42 days
Stanley Stephens Country 13 May 1965 17 January 1973 7 years, 249 days
Tim Bruxner 17 January 1973 3 December 1973 320 days
Laurie McGinty Liberal 3 December 1973 23 January 1976 2 years, 51 days
Ian Griffith 23 January 1976 14 May 1976 112 days
Syd Einfeld Labor 14 May 1976 29 February 1980 3 years, 291 days
Terry Sheahan 29 February 1980 1 February 1983 2 years, 338 days
Terry Sheahan Labor Minister for Co-operative Societies 6 February 1986 4 July 1986 148 days
Bob Debus 4 July 1986 21 March 1988 1 year, 261 days
Gerry Peacocke National Minister for Cooperatives 6 June 1991 26 May 1993 1 year, 354 days
Garry West Minister for Local Government and Co-operatives 26 May 1993 27 June 1994 1 year, 32 days
Ted Pickering Liberal 27 June 1994 4 April 1995 281 days

Assistant Ministers
Minister Party affiliation Ministerial title Term start Term end Time in office
John Della Bosca Labor Minister Assisting the Minister for Finance 2 April 2007 13 June 2008 1 year, 72 days

References
  1. "Questions Without Notice: Special Minister of State Responsibilities (Mason-Cox, The Hon Matthew; Robertson, The Hon John)". Legislative Council Hansard. Parliament of New South Wales. 10 March 2009.
  2. "Government Notices (30)" (PDF). Government Gazette of the State of New South Wales. 2 April 2019. p. 1088-1090. Retrieved 3 April 2019.
  3. "Administrative Arrangements (Administrative Changes—Public Service Agencies) Order 2019 [NSW] (159)" (PDF). Government Gazette of the State of New South Wales. 2 April 2019. p. 7-8. Retrieved 4 April 2019.
  4. "NSW Parliamentary Record (11 August 1824 - November 2007)" (PDF). Legislative Council and Legislative Assembly. Parliament of New South Wales. VIII. November 2007. Retrieved 25 April 2014.
  5. Robertson, James (28 January 2017). "Anthony Roberts, Brad Hazzard take key roles in Gladys Berejiklian reshuffle". The Sydney Morning Herald. Retrieved 29 January 2017.
  6. "Refreshed NSW cabinet sworn in". Sky News. Australia. AAP. 30 January 2017. Retrieved 30 January 2017.
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