Partner Communications Company

Partner Communications commenced full commercial operations in January 1999 and by 31 March 2001 had over 1 million subscribers, representing an estimated 21% of the cellular market in Israel at that time.[3] As of June 2016 it has 2.7 million subscribers.[4]

The prefix (area code) for Partner customers is 054, although customers who requested to keep their old number from a different cellular company may have a different area code, as required by law.[5]

On 15 January 2007 Partner was granted a license to provide terrestrial telecommunications nationwide which gives it the option to operate a wired telephony; initially the service was provided for large businesses only.

On 1 January 2009, the company commercially launched its ISP services and Landline services (based on the Session Initiation Protocol) for private users and small businesses. These services rely on the combination of Nokia Siemens Network core services and Siemens Gigaset residential gateway. The combination of these allowed Partner to launch several unique services such as multiple calls on a single line, or *77 which allows users to choose whether to answer an incoming call on their home phone or their Orange mobile phone.

In 2017 Partner rolled out its high speed optic fiber internet structure with a 1GB connection.[6]

The Partner network utilizes GSM (900 MHz/1800 MHz), UMTS (900/2100 MHz) technology and for 3G services; an HSPA+ network that currently covers over 90% of the country, as well as an LTE network (1800 MHz).

Users of the network can use advanced services all over the world due to roaming agreements with 350 GSM and 130 UMTS international networks. 23% of the network users are business customers, 29% are pre-paid customers and the rest are private post-paid customers.

Orange logo used until 16 February 2016.

The 'Orange' brand that the company used under license, belongs to Orange S.A. (formerly France Télécom), which is not related to the current owners of Partner. Orange had originally decided to let Partner keep using the name because of the network's wide commercial success and brand recognition, with a deal running through 2025,[7] at a rate of NIS 15 million per year.[8] This situation occurred following the sale of the Orange Group by Hutchison Whampoa, which did not include the holding in Hutchison Telecom.

But in June 2015 the CEO of Orange, Stephane Richard, stated he would "cancel [his] licensing deal with Israel tomorrow if [he] was able to."[9] In the following days Richard stated his comments were taken out of context and he supported his deal with Israel and intended to maintain the deal.[10] Richard later clarified his statements stating his comments were not politically motivated and meant only that he wished Orange to only be in countries which they operated and not licensing the name.[11] On 12 June Richard visited Israel and met with Benjamin Netanyahu to personally apologize and to commit to their future partnership with Israel.[12]

On 30 June 2015, Orange and Partner announced a change to their 10-year licensing agreement. Orange paid Partner NIS 168 million, to add an opt out clause to the contract,[13] with which Partner intends to conduct a market survey which is determine the best course of action moving forward.[14] In the first year only Partner can opt out, with either party being able to opt out in the second year.[15] Regardless of which party opts to exercise the out clause, Orange will pay partner an additional NIS 210 million to end the arrangement.[16] Orange stated that the money paid to Partner was purely for re-branding purposes and affirmed their previous statement that their wish to leave Israel is based on desire to discontinue license agreements and maintain only subsidiaries that they control, rather than a boycott.[17] Orange would make the relevant payments over the course of two years and charge it to their books as a mix of marketing, sales, customer services and related expenses.[18] As part of the agreement Orange's research and development activities within Israel would transition to the Orange name, but would be restricted from entering the telecommunications services market.[19]

On 11 February 2016, the new logo of Partner was unveiled.[20] Partner officially began using their own brand on 16 February 2016.[21]

Partner was founded in 1999 and was the third mobile network operator to enter the Israeli market, competing with the two incumbent operators - Cellcom (Founded 1994) and Pelephone (Founded 1986). When it was announced that the Ministry of Telecommunication would grant a third cellular network license it was thought that there is no room for another company; hence only two companies responded to the tender: Partner, and a group called "Tapuz". After losing its bid, Tapuz (which incidentally means "Orange" in Hebrew) became a part of Partner.

When it started operating in 1999, Partner was the first GSM cellular network in Israel (the others were using CDMA, TDMA, or iDEN technologies at that time), it allowed Israeli consumers to use their phones in other locations in the world with a similar network. The network was branded under the name "Orange" which was an international brand registered under the name of Hutchison Whampoa Hong-Kong, which was the major initial investor in the company.[22] The successful launch and promotion of the Orange brand is considered one of the best advertising efforts undertaken in Israel.

Founding shareholders

Partner HQ in Afek Industrial Park

The initial shareholders in the consortium that bid for the third cellular network license in Israel, in addition to Hutchison Telecom, were Elbit, MATAV (now part of HOT), Eurocom and Polar Communications.

On March 22, 2020, the company changed its networking symbol on cell phone screens from PARTNER to STAYHOME, in support of the Israeli Ministry of Health's directives to stay home as much as possible during the 2020 coronavirus outbreak in Israel.[26]

• Hutchison Telecommunications International
• Communications in Israel
• List of mobile network operators of Israel
• Golan Telecom

• Partner official website (in Hebrew)