Moto Hospitality
Moto Hospitality is a British service station operator which operates 58 motorway service stations across the United Kingdom. It is currently the UK's largest service area operator.
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Type | Private |
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Industry | Hospitality |
Predecessor | Granada |
Founded | 7 February 2001 | (Toddington)
Headquarters | Toddington, Bedfordshire, United Kingdom |
Area served | United Kingdom except Northern Ireland |
Key people | Ken McMeikan (CEO) Robert Prynn (CFO) Tim Gittins (Chief Operating Officer) Mike Tye (Chairman) |
Revenue | ![]() |
Owner | USS |
Number of employees | ![]() |
Website | www |
History
Granada, who owned the chain of Granada motorway service stations, merged with Compass in July 2000 to form Granada Compass plc. The plan was to combine the hospitality interests of the two businesses and hive off the media division, which was done by demerging the new group into Compass plc and Granada Media in 2001.
Previously, Granada had acquired Forte plc in a £3.3bn hostile takeover on 24 January 1996. It sold its French Cote France service stations to Italy's Autogrill in December 1997. The food and hospitality division of Granada was retained by Compass, which became part of its Select Service Partner (SSP) UK division, but ownership of the Granada brand and trademark passed to the new media company. The Granada name was retained on the service stations until 23 May 2001, when the 47 sites were rebranded as Moto.
Upon rebrand, Compass originally intended to use the Moto brand across Europe.[1] In 2003, they created a joint venture with Cremonini to introduce the Moto brand across Italy. In total, 31 Italian rest stops were rebranded Moto over a 3 year period.[2] In 2007, Cremonini bought Compass' stake in the joint company, and rebranded the sites to their own brand, Chef Express. Briefly, in the early 2000s, there was also two French sites under the Moto banner.
In 2006, Moto separated from Compass Group and SSP following successful acquisition by a consortium of investors.[3] Macquarie Bank managed Moto until late 2015, when the company was sold to USS.
In 2008, Moto opened a new service station on the A1(M) at Kirk Deighton near Wetherby, Yorkshire.[4] Also in the same year, they purchased Winchester Services from Roadchef, rebranding the sites under their own name. Moto's second new build services, at M6 junction 1 in Rugby, is expected to open in 2021.
Facilities
Shops
Until 2007, Moto sites had an own-brand shop to sell products to travellers. After trial of WHSmith at select sites was deemed successful, the brand was rolled out to most Moto sites, with exceptions Leeming Bar, Tiverton and Todhills.
Also trialled were M&S Foodhalls, which were introduced in 2004 and now feature at most Moto locations.
Catering
- Burger King is at all but two Moto sites (Todhills & Lymm).[lower-alpha 1]
- Costa Coffee operate at all Moto service areas.
- Greggs is at most Moto service stations. Moto also operates Greggs at four Extra motorway services as well.
- West Cornwall Pasty Co now operates where all Upper Crusts used to be, except for Cherwell Valley, Wetherby and Reading Eastbound.
- Krispy Kreme operate stalls at most Moto locations.
- EDC (Eat and Drink Co.), Moto's self branded restaurant, was at most Moto locations. It is only available at Thurrock as all other outlets closed. Likewise, Arlo's - an own-brand successor to EDC trialled in late 2015 - now only features at Chieveley.
Barbershops
One site, Lymm, features a barbershop. Previously, Toddington and Leigh Delamere sites also opened but have since closed.
Betting arcades
In 1995, Granada thought that betting arcades would be useful at motorway services:
- Ladbrokes was the first brand used. Most outlets were closed in 2019.
- Lucky Coin are Moto's own brand betting arcades. They appear at most sites.
- Full Hou$e are another Moto brand betting arcade, replacing some outlets of Lucky Coin.
- &Play are another own brand betting arcade, introduced in 2017.
Hotels
Most Moto locations have hotels:
- Travelodge operate at 56 Moto sites.
- Days Inn are at two Moto sites: Wetherby and Winchester. Winchester Days Inn was opened by Moto but is operated by Welcome Break.
Play areas
Selected Moto sites feature an indoor or outdoor play area within or near the main building. Outdoor play areas used to be more common but have been removed from sites for various reasons. Indoor play areas were added to two service areas, Leigh Delamere Westbound and Donington, in 2016.
Other operations
Moto operates various franchise outlets at some Extra MSA services. These include M&S Simply Food, Costa Coffee, West Cornwall Pasty Company, Krispy Kreme and Greggs.
Awards
Moto won awards for the quality of their internal training programme "Achieve In Moto" (AIM) at the Training Journal Awards in 2017. Moto won Gold in the category "Best Private/Commercial Programme" and also two Silver awards in the categories "Best Talent Development Programme" and "Best Operational Programme".[5]
Moto have won awards for the standards of cleanliness in their public toilets, winning the 'Loo of the Year Award' in 2006 (for the fourth year running).[6]
Locations
- Barton Park - A1(M) J56
- Birch - M62 between J18 and J19
- Blyth - A1(M) J34
- Bridgwater - M5 J24
- Burton-in-Kendal - M6 between J35 and J36 northbound only
- Cardiff West - M4 J33
- Cherwell Valley - M40 J10
- Chieveley - M4 J13, A34
- Doncaster North - M18 J5, M180
- Donnington Park - M1 J23a, A42
- Dover Port - A2, A20, Dover ferry terminal
- Exeter - M5 J30
- Ferrybridge - M62 J33, also accessible from A1(M)
- Frankley - M5 between J3 and J4
- Grantham North - A1, B1174 junction
- Heston - M4 between J2 and J3
- Hilton Park - M6 between J10a and J11
- Kinross - M90 J6
- Knutsford - M6 between J18 and J19
- Lancaster - M6 between J32 and J33
- Leeming Bar - A1(M) J51
- Leigh Delamere - M4 between J17 and J18
- Lymm - M6 J20, also accessible from M56
- Medway - M2 between J4 and J5
- Pease Pottage - M23 J11
- Reading - M4 between J11 and J12
- Scotch Corner - A1(M) J55
- Severn View - M48 J1
- Southwaite - M6 between J41 and J42
- Stafford Northbound - M6 between J14 and J15
- Stirling - M9 J9, M80 J9
- Swansea - M4 J47
- Tamworth - M42 J10
- Thurrock - M25 J30/J31, A13
- Tiverton - M5 J27
- Toddington - M1 between J11a and J12
- Todhills - M6 between J44 and J45
- Trowell - M1 between J25 and J26
- Washington - A1(M) between J64 and J65
- Wetherby - A1(M) J46
- Winchester - M3 between J8 and J9
- Woolley Edge - M1 between J38 and J39
Under Construction
- Rugby - M6 J1
See also
Notes
- Lymm Services, which operates a McDonald's Drive-Thru instead of Burger King, along Leeming Bar, decided to instead house McDonald's drive-thru restaurants due to a contract with Roadchef including McDonalds, Costa Coffee and WHSmith, that decided [Extra Hospitality
References
- Slingsby, Helen (23 May 2001). "Granada gives way to Moto". The Guardian. ISSN 0261-3077. Retrieved 2 October 2020.
- "GRUPPO CREMONINI". web.archive.org. 22 June 2006. Retrieved 2 October 2020.
- "Travel catering giant SSP and Moto sold to EQT and Macquarie Bank for £1.822 billion – 09/04/06". TheMoodieReport.com. Retrieved 1 August 2009.
- "New Moto Station to hold open day in Wetherby - Wetherby Today". Wetherbynews.co.uk. Retrieved 1 August 2009.
- "2017 Winners | TJ Awards". www.trainingjournalawards.com. Retrieved 14 December 2017.
- "Loo of the Year Awards 2007: National Award Winners". Loo.co.uk. Retrieved 1 August 2009.
External links
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Wikimedia Commons has media related to Moto Hospitality. |
- Moto-Way (official website)
- Select Service Partner UK
- Moto - Motorway Services Online
- Reviews at Ciao!