Ottawa Central Station

Ottawa Central Station is the main inter-city bus station in Ottawa, Ontario, Canada. It is located 1.5 km south of downtown Ottawa in the Centretown neighbourhood and serves buses from Ontario Northland, Autobus Gatineau and Transcollines.

This article is about Ottawa's main bus station. For Ottawa's main railway station, see Ottawa station.
Ottawa Central Station
Bus station while it was operated by Station Centrale
Location265 Catherine Street
Ottawa, Ontario
K1R 7S5
Coordinates45°24′31″N 75°41′41″W
Owned byCrerar Silverside Corporation
Operated by
  • Ottawa Central Station Inc.
Bus stands14 (4 for arrivals)
Bus operators
Connections

 55  Bayshore - Elmvale
Connections on Bank Street
 6  Greenboro - Rockcliffe

 7  Carleton - St-Laurent
Construction
Structure typeAt-grade
ParkingPaid parking - short and long term
Bicycle facilitiesYes
Disabled accessYes
Other information
WebsiteOttawa Central Station
History
Opened1972
Location
Ottawa Central Station
Location in Ottawa
Ottawa Central Station
Location in Ontario
Ottawa Central Station
Location in Canada

Ottawa Central Station is located at 265 Catherine Street, between Lyon Street and Kent Street. Catherine Street lies directly north of Ontario Highway 417 (known locally as the Queensway), which is the main expressway through Ottawa. The station is accessible from highway 417 exits 120 (eastbound) and 119 (westbound).

The station's main entrance faces south towards Catherine Street and the 417. On the north side of the station building, buses call at 14 outdoor bus stands with adjoining indoor gates. The front of the buses are partially covered by a roof overhang.

It is also located one block west of Bank Street, a major north-south commercial street in Ottawa. Continuing north on Bank Street leads to downtown and the main government and business district, while south of highway 417, the street passes through the more residential neighborhood of the Glebe on its way to Landsdowne Park and the Rideau Canal.

Nearby landmarks include the Canadian Museum of Nature on Metcalfe Street and beyond that, the southern end of Elgin Street, a north-south commercial street with many small shops, restaurants and bars.

Ottawa Central Station is located roughly 5 kilometres (3.1 mi) west of the Ottawa Train Station[1] and 11 kilometres (6.8 mi) north of Ottawa Macdonald–Cartier International Airport.[2]

Services
Intercity Transport Hubs in Ottawa, Ontario, Canada

The station includes free Wi-Fi and a travel lounge with seating, tables, power outlets. The lounge is open at all times to travelers in the station.

The station also offers a number of vending machines with coffee and other hot beverages, muffins, sandwiches, soups and salads, ice cream, chips, chocolate bars and cold drinks, as well as earbuds. All vending machines accept Interac Flash, Visa, MasterCard, Apple Pay and Google Pay.[3] In addition, the station offers a baggage storage service for passengers. Proof of travel may be requested.[4]

There is also an ATM and a Mr. Sub restaurant featuring Country Style hot beverages and baked goods. Protect Guard Services operates as the station's main security. Ideal Control Systems and First Student offices are located on the second level of the terminal.

The station's operating hours are daily from 5:00 am to 2:30 am. The parcel department's hours are Monday to Friday 7:00 am to 8:00 pm, Saturday 8:00 am to 5:00 pm and Sunday/holidays 12:00 pm to 5:00 pm.

Main destinations

Historically, the majority of buses serving the station were operated by Greyhound Canada. Destinations from Ottawa included Toronto (with connections to the United States), Montreal (with connections to the United States and Quebec City), Syracuse (with connections to New York City and Philadelphia), and Sudbury. On October 1, 2020, Greyhound announced it would no longer be using the station.[5] It later divested itself completely of its interest in the station. [6]As Greyhound buses have been cancelled since May 2020, it is not yet known what the new location will be.

Bus Carrier Cities Served
Ontario Northland Motor Coach Services Sudbury, North Bay, Pembroke, Petawawa, Sault Ste. Marie, White River
Autobus Gatineau Gatineau, Kazabazua, Maniwaki, Grand-Remous

Local Bus Connections (OC Transpo)

For frequent service to downtown, walk one block east of the station to Bank Street and cross the street. Bank/Catherine Stop 8895 is next to a street light on the southeast corner of the intersection and by the raised berm of an office building parking lot. From there, you can catch the  6  Rockliffe or the  7  St. Laurent bus for downtown and the Rideau Centre.

# Terminus Terminus Notes Route map
 55  Bayshore
Hospital		 Elmvale Operates between Elmvale and the General Hospital only on weekday and Saturday evenings, and all day Sundays.
 6  Greenboro
Billings Bridge		 Rockcliffe
Rideau		 Accessible from bus stop on Bank Street.

Serves the communities of New Edinburgh, Lowertown, Centretown, The Glebe, Old Ottawa South, Ridgemont, and South Keys. Also serves major tourist attractions including the ByWard Market,the Rideau Centre, TD Place/Lansdowne Park.

  • Early-morning service runs between Greenboro and the Rideau Centre only.
  • Southbound early-morning trips stay on Bank Street instead of travelling via Southgate.
  • Extra peak-period trips are provided from Billings Bridge to the Rideau Centre in the morning and the reverse in the afternoon.
  • Extra service is provided in both directions between Billings Bridge and the Rideau Centre when special events are taking place at TD Place/Lansdowne Park.
 7  Carleton St-Laurent
Rideau
 7  Brittany		 Accessible from bus stop on Bank Street.
  • Early AM service operates between St. Laurent Station and the Rideau Centre only.
  • Selected AM peak trips begin at the corner of Brittany/Montreal, end at the corner of Bank/Slater and are signed 7 Bank.
  • Selected AM peak trips start at Lansdowne Park, end at the Rideau Centre, and are signed 7 Downtown.
  • Selected PM peak trips start at Lansdowne Park, end at the corner of Brittany/Montreal, and are signed 7 Brittany.
  • Extra service is provided between Carleton University and Rideau Centre when special events occur at TD Place Stadium.

For more local bus route information, see OC Transpo routes

Ticket Counter at Ottawa Central Station
Bus Stand at Ottawa Central Station
Passengers disembarking from a Greyhound Bus. Outdoor Bus Stand Area, Ottawa Central Station
Mr. Sub at Ottawa Central Station, 2016

History

Ottawa Central Station once had the same management as Montreal's major bus terminal, Gare d'autocars de Montréal before the latter was purchased by the Quebec government.[7] On February 7, 2011, the terminal operations were sold to Corporate Customer Service Limited,[8] a sub-contractor of Greyhound Canada. Corporate Customer Service formed a new company, Ottawa Central Station Inc., to manage the terminal. On September 1, 2011, Corporate Customer Service Ltd. handed over the head lease to Greyhound, who in turn negotiated and signed a long-term lease with the property's owner.[9] Ottawa Central Station Inc. remains as an agency within a Greyhound terminal. The building and the lot is owned by Crerar Silverside Corporation.[10]

On January 21, 2016, Ontario Northland Motor Coach Services began operating between Ottawa Central Station and Sudbury to better serve passengers connecting to and from Northern Ontario communities.[11]

On February 29, 2016, Autobus Gatineau, a subsidiary of Autobus Maheux, began operating between Ottawa Central Station and Grand-Remous after Greyhound reduced service to Fridays and Sundays only.[12] Greyhound later discontinued offering this service altogether.

On December 15, 2008, new security measures by Greyhound came into place. All Greyhound passengers are subject to random screening prior to boarding the bus, which includes the use of wand metal detectors and searching carry-on items. Any passenger refusing to be searched is not permitted to travel.

Proposed relocation

In early 2010, Ottawa Mayor Larry O'Brien announced that he was working with Greyhound to move to bus terminal to a new location next to the Via Rail station on Tremblay Road,[13] effectively creating a transport hub along with the proposed LRT.[14] According to O'Brien, talks had been going on for a while and Greyhound seemed warm to the idea, however the Catherine station's owner, Stewart Robertson, was never consulted and only learned through the media about the proposed move.[15] The move has sparked controversy and mixed opinions with the public and local politicians, stating that the proposed location is inconvenient as it is not central, or more convenient as it is along the Transitway.[16]

Robertson, the station's owner, released renderings of a proposed renovation that would see the inside and outside of the terminal's aesthetics improved as well as the terminal's heating and ventilation system,[17] however these improvements would only come if Greyhound were to sign a long-term agreement with Robertson, which in the end would result in Station Centrale being phased out as the terminal's operators.[18]

On March 11, 2011, it was revealed that Stewart Robertson had applied for rezoning of the lot to general mixed-use as a contingency plan if Greyhound were to leave.[19]

In September 2011, Greyhound signed a long-term lease with Crerar Silverside Corporation. As a result, the terminal will not be relocated and extensive renovations are to be done to the station in 2011 and 2012, possibly totalling over one million dollars.[20]

See also

References
  1. Google (8 January 2021). "Ottawa Central Station to Ottawa Station via Trans-Canada Hwy/ON-417 E" (Map). Google Maps. Google. Retrieved 8 January 2021.
  2. Google (8 January 2021). "Ottawa Central Station to Ottawa International Airport via route 79 S" (Map). Google Maps. Google. Retrieved 8 January 2021.
  3. "Lounge and food service". Ottawa Central Station. Retrieved 2020-04-24.
  4. "Amenities". Ottawa Central Station. Retrieved 2020-04-24.
  5. https://www.cbc.ca/news/canada/ottawa/greyhound-bus-terminal-ottawa-central-station-no-more-1.5746701
  6. https://www.sharecast.com/news/news-and-announcements/firstgroup-sells-3-greyhound-bus-terminals-for-137m--7764607.html
  7. Quebec to move bus station into Ilot Voyageur complex
  8. Station Centrale sold to Corporate Customer Service Archived 2011-03-14 at the Wayback Machine
  9. Greyhound signs new lease
  10. Station owned by Crerar Silverside Corp. Archived 2011-03-14 at the Wayback Machine
  11. "New Route Enhances Connection from the North to Ottawa". MEDIA RELEASE. Ontario Northland. 15 January 2016. Archived from the original on 2016-01-15. Retrieved 15 January 2016. Ontario Northland will be offering service from Sudbury to Ottawa three days per week as of Thursday, January, 21st
  12. http://www.lapresse.ca/le-droit/actualites/actualites-regionales/201602/26/01-4955165-le-transport-interurbain-sauve-dans-la-vallee-de-la-gatineau.php
  13. "O'Brien pushes to move bus terminal to Via Rail station". Centretownnewsonline.ca. Archived from the original on 2011-07-06. Retrieved 2011-06-09.
  14. Transit hub crosses line
  15. Bus station move surprise to owner
  16. Bus station shift gets mixed reviews Archived April 1, 2010, at the Wayback Machine
  17. "Bus terminal owner plans revitalization of Catherine Street location". Keepitdowntownottawa.com. Archived from the original on 2011-07-13. Retrieved 2011-06-09.
  18. nurun.com (2010-04-01). "Building owner wants to keep Greyhound as tenant". Ottawasun.com. Retrieved 2011-06-09.
  19. Josh Pringle with Stephanie Kinsella (2011-03-10). "Robertson applies for rezoning". Cfra.com. Retrieved 2011-06-09.
  20. Terminal to get renovations
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