Big Y

The Big Y store in Palmer, Massachusetts.

As of October 2020, Big Y operates 71 supermarkets in Massachusetts and Connecticut;[1][3] many of which are located in the metropolitan areas of Springfield, Worcester, Greater Boston, and Hartford. In addition to its traditional supermarkets, Big Y owns and operates two specialty markets: Table & Vine, a large specialty liquor and wine store in West Springfield; and the Fresh Acres Market, a concept mixing an open-air-style farmers' market with upscale food choices, in Springfield. Big Y also operated two standalone pharmacies in Springfield and Wilbraham before eventually folding them into the pharmacies located in its nearby stores. Between 2013 and 2020, Big Y opened eleven gas stations and convenience stores in Western Massachusetts and Connecticut, under the name "Big Y Express." Most Big Y Express stores are located adjacent to, or nearby, a full-size Big Y supermarket.

Big Y's largest competitor throughout its trade area is Stop & Shop, based out of Quincy, and to a lesser extent Big Y also competes with Boston-based Shaw's and Schenectady, New York's Price Chopper supermarkets. In Connecticut, Big Y is now the second-largest supermarket chain by number of locations, with only Stop & Shop operating more Connecticut stores.

Unlike most supermarkets, whose sales run Sunday to Saturday, Big Y's sales week is Thursday to Wednesday, as most customers get paid on Thursdays.

In 2011, Big Y's 75th anniversary, plans included a gala and a sweepstakes for customers with a top prize of $75,000; the drawing was held at the Big E.

In 2012 after the Sandy Hook Elementary School shooting, Big Y's Newtown location put up four large green and white ribbons on the outside of the store and were also selling ribbons, shirts, and other items to show their support to those who were lost.

In July 2016, it was announced that Big Y had entered into a purchase agreement with Ahold and Delhaize Group for eight Hannaford Brothers locations in Massachusetts as part of the divestiture of stores to gain clearance from the Federal Trade Commission for the impending Ahold/Delhaize merger.[4] The new stores, all converted from Hannaford, are located in Kingston, Quincy, Norwell, Milford, Norwood, West Peabody, Saugus, and Easton.[1] The addition of the eight new stores brought Big Y's store count in Massachusetts to 37, and increased its footprint in the state to extend from the Berkshires all the way to Greater Boston.

In January 2018, it was announced that current chairman and CEO Donald H. D'Amour will transition out of his day-to-day responsibilities in that role. His cousin, Charles L. D'Amour, has been appointed CEO and will also continue in his role as company president, a position he has held since 2006. Donald D'Amour, who was appointed CEO in 1980 and succeeded his father as chairman of the board in 1997, will continue to work as an adviser to the board as chairman emeritus. Michael D'Amour, Donald D'Amour's son, has been appointed COO.

A map of all the locations in Connecticut and Massachusetts

Big Y focuses primarily on opening stores to strengthen its existing footprint, though that footprint is expanding slowly. Most Big Y stores are within a 75-mile radius of their Springfield headquarters. In 2010, Big Y announced that its new store plans included Lee, Franklin, and Milford, Massachusetts; according to its website, each town would have a store by 2012. The Lee store opened in November 2011, adding to Big Y's presence in the Berkshires; while the Franklin store opened in August 2012. The Franklin store is a sister location to Big Y's store in Walpole; those two had been Big Y's only stores in Greater Boston until 2016. Big Y also announced new stores in Foxborough and Holyoke, but plans for those locations were ultimately withdrawn. The original Milford plans also never came to fruition, but after the previously mentioned buyout of eight Hannaford stores, Big Y now operates the former Hannaford stores in Milford and Norwood.

In 2016, Big Y opened a Connecticut store in Shelton, bringing their store count in that state to 33. Big Y has also occasionally grown through acquisitions. In addition to the previously mentioned acquisition of eight former Hannaford stores, in late 2010 Big Y purchased seven stores from A&P, which was leaving central Connecticut. Four of these stores (Branford, Mystic, Old Lyme, and West Hartford) were renovated and re-opened as Big Y World Class Markets within a short period of time.

Big Y has stores near the New York, Rhode Island, and Vermont state lines, but expansion into these states has not yet been officially announced. Big Y is exploring venturing into Rhode Island in the near future.

As of June 2017, the company operated 77 locations.[5]

On November 7, 2019, Big Y opened two new store locations in Milford, Connecticut and Derby, Connecticut.[6]

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