NAT Group
New Adventure Travel[1] (trading as NAT Group) is a bus and coach company in South Wales. It is a subsidiary of ComfortDelGro.
Parent | ComfortDelGro |
---|---|
Founded | 2008 |
Headquarters | Cardiff |
Service area | South Wales |
Service type | United Kingdom Bus & coach services |
Routes | 54 |
Destinations | Cardiff, Chepstow, Swansea, Pontypridd |
Depots | Cardiff, Swansea, Pontypridd |
Fleet | 116 (July 2020) |
Website | http://www.natgroup.co.uk |
History
Established in 2008 with four buses, New Adventure Travel has now grown to have over 100 buses and coaches in its fleet from May 2020 - with most buses being second-hand from London.
New Adventure Travel purchased Humphrey's Coaches of Pontypridd in 2011, and has since purchased the businesses of VR Travel of Merthyr Tydfil in October 2013[2] and Select Local Bus of Neath in 2015.[3][4]
In February 2018 the business was purchased by ComfortDelGro. Adam Keen of Damory Coaches was appointed Managing Director of New Adventure Travel.[5]
It was confirmed in late 2019 that the business is being progressively rebranded to AdventureTravel - with the coaching side of the business being rebranded to AdventureCoachlines.[6]
In May 2020, NAT Group permanently ceased all operational work in mainland Europe due to COVID-19 pandemic, and is now focusing on its United Kingdom bus and coach services.[7]
Routes
NAT Group have won various routes in their operation, these include:
- NAT Group initially started bus routes in Cardiff city centre in 2013, operating tendered local services to Cardiff Council - however, when Crossgates Coaches (trading as Veolia Transport Cymru) ceased operation in the Pontypridd area, NAT Group quickly registered these lost routes - them being the 102, 103, 105, 106 and 108
- In August 2014, NAT Group were successful in its bid to operate the Gower Explorer buses, taking over from the former operator First Cymru on 26 October 2014.
- NAT Group also took over the T9 TrawsCymru route from Cardiff to Cardiff Airport from First Cymru.[8] The T9 is run using branded Optare Tempos - but are due to receive Optare MetroCity for an upgrade on the route.
- NAT Group run the TrawsCymru T6 between Swansea bus station and Brecon using branded Optare MetroCitys.
- In April 2016, NAT Group took on the running of the TrawsCymru T1C between Cardiff and Aberystwyth using a branded Mercedes-Benz Tourismo.
- NAT Group run the remaining Rail linc routes - them being the 901 between Blackwood Interchange and Ystrad Mynach railway station and the 905 between Rhoose Cardiff International Airport railway station and Cardiff Airport. However the 901 is currently being reviewed as part of Caerphilly County Borough Council's budget cut proposals.[9]
- In August 2019, NAT Group was named the operator for five key bus routes in Swansea.[10]
- On 10 June 2020, NAT Group announced it was to start operating the Severn Express. The route was branded as the X7 'TrawsHafren' and operated between Chepstow and Bristol via Cribbs Causeway.[11] The route began on 15 June 2020, taking over from Stagecoach West and ran for a six month trial period until 31 December 2020. It was run with Mercedes-Benz Citaro.[12] As of 4 January 2021, the route is numbered T7 and is operated by Newport Bus.
Controversy
In May 2015 the company faced criticism for two adverts on the back of its route X1 buses which showed a scantily clad woman and man holding a placard saying "Ride me all day for £3". NAT Group said that the advertising campaign had been a "tongue-in-cheek" effort to target the younger generation and no offence had been intended, but that due to the volume of complaints, it would remove the adverts immediately.[13]
In March 2019, NAT Group was fined £17,550 for buses not running to registered timetables. The company also had 4 buses taken off the road due to them having defects. ComfortDelGro claimed this was due to staff shortages, and the company have since implemented new software with better monitors to make sure routes run the schedule.[14]
2019 saw residents of Thornhill, Cardiff rebel against NAT Group's X8 service.[15] The route has since been amended.
Fleet
As of July 2020, NAT Group operated around 120 vehicles out of depots in Cardiff, Pontypridd and Swansea.[16] The bus service fleet mainly consists of second-hand vehicles, either from London operators or their sister company, Metroline. The group also previously operated older vehicles like Alexander ALX400 and Plaxton President, but due to the fleet standardisation program they have all been retired.
NAT Group currently, as of May 2020, operate the following vehicles in their bus service fleet:
- 31 Optare MetroCity - mainly new, some purchased from GHA Coaches. Many of these Metrocities are used on TrawsCymru route T6. Unlike other TrawsCymru vehicles in Wales, the TrawsCymru T6 vehicles are not leased from Senedd Cymru – Welsh Parliament but are owned by NAT Group themselves as they are painted and maintained in-house at the group's depot in Swansea. Another 5 Metrocities are due to operate the TrawsCymru T9.
- 14 Alexander Dennis Enviro200 - mainly new, long wheelbase versions are transferred from Metroline. One of these Enviro200's are used on TrawsCymru route T6. Another one of these Enviro200's, a short wheelbase version, is used on the Rail linc 901.
- 8 Optare Solo SR - all new to the company. 2 hybrids variants bought from Reays.
- 5 Optare Tempo - all leased from the Senedd Cymru – Welsh Parliament to operate on TrawsCymru route T9. These will all return to Senedd Cymru – Welsh Parliament when new vehicles for the T9 arrive.
- 15 MAN Citysmart - all new to the company
- 4 MCV Evolution - all bought for the groups Newport depot, but have since been transferred to their Taffs Well depot.
- 1 plaxton centro, allocated to their Taffs Well depot.
- 14 Mercedes-Benz Citaro - face lifts all new, older variants transferred from Quality Line
- 2 Scania OmniLink - both new to the company in January 2013
- 5 Scania OmniCity - all started with other companies, such as Stagecoach London
- 14 Alexander Dennis Enviro400 - all transferred from Metroline. These are in red livery for dedicated school services.
- 3 Alexander Dennis Enviro300 - all started with other companies
- 1 Mercedes-Benz Tourismo - transferred to the company following the demise of the Stanstead Citylink service to operate on TrawsCymru route T1C.
Depots
NAT Group's headquarters are at Coaster Place in Cardiff. However, the company also operate depots at Taff's Well (Pontypridd) and Swansea.
The group have also previously operated depots at the following locations:
Newport Depot
NAT Group previously ran a number of commercial services[17] to compete with Newport Bus after NAT Group won their school services, enabling them to run bus routes off the back of them.
Route number | Start | Terminus | Fate of route |
---|---|---|---|
45 | Abergavenny | Llynwu Estate | Contract lost to Phil Anslow Coaches |
60 | Newport bus station | Monmouth | Sunday only. Contract lost to Stagecoach South Wales |
69 | Chepstow | Monmouth | Sunday only. Contract lost to Stagecoach South Wales |
74 | Newport bus station | Chepstow | Sunday only. Contract lost to Stagecoach South Wales |
83 | Abergavenny | Monmouth | Sunday only. Contract lost to Stagecoach South Wales |
N1 | Ringland, Newport | Duffryn | Merged with N4 to create new route X5 |
N2 | Newport bus station | Brynglas | Cancelled |
N3 | Newport bus station | Allt-yr-yn | Cancelled |
N4 | Bettws, Newport | Spytty Retail Park | Merged with N1 to create new route X5 |
N4X | Newport bus station | Spytty Retail Park | Cancelled |
N5 | Newport bus station | St Julians, Newport | Cancelled upon loss of school contracts |
N6 | Newport bus station | St Julians, Newport | Cancelled upon loss of school contracts |
R2 | Newport Retail Park | Risca | Cancelled, now operated by Stagecoach South Wales |
R3 | Newport bus station | Foxgloves | Cancelled |
X5 | Cardiff | Ringland, Newport | Cancelled |
FIVE | St Mellons | Ringland, Newport | Cancelled |
Tesco Free Bus | Newport bus station | Newport Tesco | Cancelled |
Subsequently, NAT Group withdrew from Newport and closed its Newport depot. The only NAT Group routes that remain in Newport are the R1 between Newport bus station and Risca, and the Sainsbury's Free Bus - both these routes are run by the groups Cardiff depot. NAT Group announced that they will also be running the popular 'Severn Express' service from 15 June 2020, but under a new name (with that name being TrawsHafren in partnership with TrawsCymru and Monmouthshire County Council) and a new route number - the X7. This route is run with allocated single deckers.[18] The X7 only runs from Chepstow (near Newport) and Bristol via Cribbs Causeway - making this the third route that NAT Group operate in the Newport Area.
Skewen
Following the purchase of Select Local Bus of Neath, NAT Group ran a number of ex-select routes[19] and vehicles from this depot. They operated:
Route number | Start | Terminus | Fate of route |
---|---|---|---|
30 | Neath bus station | Birchgrove | Cancelled |
41 | Neath bus station | Longford | Cancelled |
59 | Neath bus station | Swansea bus station | Cancelled |
156 | Swansea bus station | Neath bus station | Cancelled |
X6 | Neath Victoria Gardens | Swansea bus station | Cancelled |
NAT Group has now largely withdrawn from Neath and only provides limited services.
Abercrave
NAT Group purchased the Abercrave depot when Crossgates Coaches ceased trading. The Abercrave depot operated:
Route number | Start | Terminus | Fate of the route |
---|---|---|---|
62 | Coelbren, Powys | Ystradgynlais | Transferred to the groups Swansea depot after Abercrave closed |
63 | Brecon | Swansea bus station | Merged with X63 & X64 to create TrawsCymru T6 |
64 | Ammanford | Ystradgynlais | Transferred to the groups Swansea depot after Abercrave closed |
X63/X64 | Ystradgynlais | Swansea bus station | Both merged with 63 to create TrawsCymru T6 |
References
- Companies House extract company no 6507924 New Adventure Travel Limited
- NAT Group officially purchases Merthyr Tydfil based VR Travel NAT Group
- NAT Group purchases Select Local Bus of Neath NAT Group
- "NAT buys Select Bus Service assets" Coach & Bus Week 7 April 2015
- www.google.com https://www.route-one.net/people/adam_keen_joins_new_adventure_travel_group/&usg=AOvVaw1EKXVunsHnzXHx3gzowLkt. Retrieved 26 May 2020. Missing or empty
|title=
(help) - "AdventureCoachlines (@AdvCoachlines) | Twitter". twitter.com. Retrieved 26 May 2020.
- "International Travel Annoucement | NAT Group". www.natgroup.co.uk. Retrieved 26 May 2020.
- All change on Gower buses South Wales Evening Post 5 August 2014
- "Cuts to bus service between Blackwood and Ystrad Mynach proposed". Caerphilly Observer. 10 December 2019. Retrieved 26 May 2020.
- "Press Release August 2019 | NAT Group". www.natgroup.co.uk. Retrieved 26 May 2020.
- https://www.natgroup.co.uk/news/x7-trawshafren/
- "https://twitter.com/nat_group/status/1270722440788762628". Twitter. Retrieved 11 June 2020. External link in
|title=
(help) - "South Wales 'Ride me' bus advert sparks online backlash". BBC News. 11 May 2015. Retrieved 12 May 2015.
- "Fined for Delays & Unsafe Buses – No X8 Buses Here". www.nox8buseshere.com. Retrieved 26 May 2020.
- "No X8 Buses Here – Say NO to NAT Group". www.nox8buseshere.com. Retrieved 26 May 2020.
- ComfortDelGro buys New Adventure Travel for £13.4 million Archived 10 February 2018 at the Wayback Machine Route One 7 February 2018
- "Services operated by Newport depot". Archived from the original on 25 March 2016.
- "https://twitter.com/nat_group/status/1270722440788762628". Twitter. Retrieved 11 June 2020. External link in
|title=
(help) - "Neath". Archived from the original on 25 October 2016.
External links
- Company website
- Media related to NAT Group at Wikimedia Commons