SpringHill Suites

SpringHill Suites is a brand operated by Marriott International offering all-suite hotels that target the upper-moderate lodging tier of the industry.[2] As of June 30, 2020, it has 470 hotels with 55,595 rooms in addition to 187 hotels with 21,307 rooms in the pipeline.[1]

SpringHill Suites
IndustryHotel
Founded1997 (1997)
FounderJ. Willard Marriott
Number of locations
470 (June 30, 2020)[1]
Area served
North America
ParentMarriott International
Websitewww.springhillsuites.com

History

Introduced in May 1997, many were a rebranding of existing Fairfield all-suite hotels.[3] These featured a bedroom, living area and kitchen. Rooms included a microwave, small refrigerator, iron and hair dryer. The hotel’s breakfast buffet, and fax and copy services were complimentary.[4][5] Growing from 34 properties (six managed and 28 franchised) in 1999, 153 operated by 2006. The 300th opened in 2013.[2]

Typical newer SpringHill Suites by Marriott hotel, Wixom, Michigan.
SpringHill Suites Virginia Beach Oceanfront

Accommodations

Historical
USNon-USTotal
2006[6]Properties     0153
Rooms0017,808
2007[7]Properties     176     01     0177
Rooms020,445001240020,569
2008[8]Properties     207     01     0208
Rooms024,027001240024,151
2009[9]Properties     255     01     0256
Rooms029,846001240029,970
2010[10]Properties     273     01     0274
Rooms031,961001240032,085
2011[11]Properties     285     02     0287
Rooms033,466002990033,765
2012[12]Properties     297     02     0299
Rooms034,844002990035,143
2013[13]Properties     306     02     0308
Rooms035,888002990036,187
2014[14]Properties     314     02     0316
Rooms036,968002990037,267

From 2015
North
America		 Europe Middle E.
& Africa		0Asia &0
Pacific		Caribbean
Latin Am.		Total
2015[15]Properties     336     336
Rooms039,750039,750
2016[16]Properties     359     359
Rooms042,526042,526
2017[17]Properties     388     388
Rooms045,946045,946
2018[18]Properties     414     414
Rooms054,033048,959
2019[19]Properties     456     456
Rooms054,033054,033

Awards

2012

  • SpringHill Suites was ranked #1 in the J.D. Power and Associates Guest Satisfaction Survey in the upscale category in a tie with Hilton Garden Inn.[20]
  • SpringHill Suites Chicago O'Hare was awarded Best Value for Money: O'Hare Airport Award, 2012 Hotel Awards, ChicagoHotels.org[21]

2013

  • McGarryBowen was awarded a Digital Marketing Platinum Adrian Award by the Hospitality Sales and Marketing Association International for the "Everywhere" video campaign produced for SpringHill Suites.[22][23]

2014

  • McGarryBowen was awarded an Advertising Platinum Adrian Award for the Airport Comfort Zones campaign produced for SpringHill Suites.[24]
  • Ranked Top Ten on Forbes 2014 Best Franchises in America (over $500k)

2015

  • The Gold Award, The Internationalists [25]— Innovation in Media, SpringHill Suites, Comfort Zones
  • Business Travel News second place award in the Upper Moderate category
  • Ranked #3 in Parents magazine "10 Best Hotels for Families 2015"

2016

  • Ranked #3 for Budget in Parents magazine "10 Best Hotels for Families 2016"[26]
  • Ranked Top 10 on Forbes America’s Best Franchises to Buy in 2016[27] (over $500K)

References
  1. "SpringHill Suites". Marriott Hotels Development. Retrieved 2020-08-20.
  2. "Hotel Executive, 14 Aug 2016". www.hotelexecutive.com.
  3. "Fort Worth Star-Telegram, 5 Apr 1999". www.newspapers.com. p. 93. Fairfield Suites converts to Springhill Suites… a concept the chain introduced in May 1997
  4. "Fort Worth Star-Telegram, 14 Mar 1999". www.newspapers.com. p. 249. separate areas for sleeping, eating or working….complimentary breakfast buffet….own refrigerator and microwave….irons and hair dryers.
  5. "Fort Worth Star-Telegram, 5 Apr 1999". www.newspapers.com. p. 97. Its rooms offer a living area, a kitchen and….complimentary breakfast, fax and copy service.
  6. "2006 Annual Report". www.marriott.gcs-web.com. p. 20.
  7. "2007 Annual Report". www.marriott.gcs-web.com. p. 26.
  8. "2008 Annual Report". www.marriott.gcs-web.com. p. 22.
  9. "2009 Annual Report". www.marriott.gcs-web.com. p. 19.
  10. "2010 Annual Report". www.marriott.gcs-web.com. p. 18.
  11. "2011 Annual Report". www.marriott.gcs-web.com. p. 19.
  12. "2012 Annual Report". www.marriott.gcs-web.com. p. 22.
  13. "2013 Annual Report". www.marriott.gcs-web.com. p. 20.
  14. "2014 Annual Report". www.marriott.gcs-web.com. p. 17.
  15. "2015 Annual Report". www.marriott.gcs-web.com. p. 6.
  16. "2016 Annual Report". www.marriott.gcs-web.com. p. 7.
  17. "2017 Annual Report". www.marriott.gcs-web.com. p. 7.
  18. "2018 Annual Report". www.marriott.gcs-web.com. p. 6.
  19. "2019 Annual Report". www.marriott.gcs-web.com. p. 6.
  20. "2012 North America Hotel Guest Satisfaction Index Study". 2012-07-25. Retrieved 2016-07-12.
  21. "Hotel Awards 2012 - Chicagohotels.org". www.chicagohotels.org. Retrieved 2016-07-12.
  22. "HSMAI's 2013 Adrian Awards Presented to Best Hospitality Advertising, Digital Marketing, and Public Relations Campaigns". HSMAI. Retrieved 2017-07-10.
  23. "HSMAI Reveals 2013 Adrian Awards Competition Gold Winners". Hotel Online. Retrieved 2016-07-12.
  24. "Springhill Suites by Marriott International: Airport Security Zone Branded Experience" (PDF). p. 9. Retrieved 2017-07-10.
  25. "Internationalist Awards". www.internationalist-awards.com. Retrieved 2016-07-12.
  26. "The 10 Best Hotel Chains For Families in 2016". Retrieved 2016-07-12.
  27. "Forbes' recognizes Marriott's SpringHill Suites and TownePlace Suites brands as two of "America's Best Franchises" - Marriott News Center". 2016-06-24. Retrieved 2016-07-12.
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