Virgin Money UK

Virgin Money is a banking and financial services brand operating in the United Kingdom.

For the holding company, see Virgin Money UK plc.

Virgin Money
TypeTrading name
IndustryBanking, Financial services
Founded3 March 1995 (1995-03-03)[1]
FounderRichard Branson
HeadquartersJubilee House, Gosforth, Newcastle Upon Tyne, England
Number of locations
74 stores and 5 lounges
Key people
James Pettigrew (Chairman)
David Duffy (Chief Executive Officer)
ServicesRetail banking
SME banking
RevenueSee Parent company
See Parent company
See Parent company
Total assetsSee Parent company
Total equitySee Parent company
Number of employees
See Parent company
ParentVirgin Money UK plc
Websiteuk.virginmoney.com

The Virgin Money brand was founded by Richard Branson in March 1995. It was originally known as Virgin Direct, and pioneered index tracking by launching a value personal equity plan into the market. In the 2000s Virgin Money expanded its operations around the world. Virgin Money announced plans to become a retail bank, and attempted to purchase Northern Rock in 2007 before it was nationalised by the British Government. Virgin applied for its own banking licence from the Financial Services Authority in 2009, and gained one through the acquisition of Church House Trust the following year. Virgin bought Northern Rock in January 2012 and rebranded the business as Virgin Money.[2]

In June 2018, Virgin Money agreed to a takeover by CYBG plc which was completed in October 2018. Virgin Money was merged into Clydesdale Bank plc on 21 October 2019, continuing as a trading name and operating under Clydesdale Bank plc's banking licence. It is planned that between December 2019 and late 2021, Virgin Money UK plc will phase out the Clydesdale Bank, Yorkshire Bank and B brands in favour of the Virgin Money brand.[3][4]

History

Formation

Virgin Money UK was launched as Virgin Direct Personal Financial Services in partnership with Norwich Union on 3 March 1995 offering personal equity plans and launched Virgin One, in a partnership with the Royal Bank of Scotland (RBS), in 1997. That year, Australia's AMP bought Norwich Union's 50% stake in Virgin Direct.[5] In 2000, virginmoney.com was launched as a price comparison website.[6] RBS bought out Virgin's stake in the One Account joint venture in 2001.[7]

In 2002, Virgin Direct merged with virginmoney.com to form the current company. Virgin Money expanded its operations around the world in the 2000s. The Virgin Group took 100% ownership of Virgin Money in April 2004, buying the remaining 50% stake for £90 million from AMP.[8]

In 2007, Virgin made a bid to acquire the Northern Rock bank; this initial bid failed. In an interview with The Times on 9 March 2009, Branson stated that he still hoped that Virgin Money would expand its operations into the banking sector, saying "We are going to get back into the mortgage business and we will become a bank either by acquisition or by getting our own banking licence. You will see us become a consumer bank within the next couple of years."[9]

In October 2009, Virgin Money applied to the Financial Services Authority for a full banking licence.[10] In February 2011 they announced their intention to lease a large office in Edinburgh.[11]

On 8 January 2010, Virgin Money announced the acquisition of Church House Trust for £12.3 million, giving Virgin a small foothold in the UK banking market. Although Church House Trust had no branches, it provided Virgin with a banking licence. As part of the acquisition, Virgin agreed to invest a further £37.3 million of new capital into the business.[12] On 26 January the deal was declared unconditional.[13]

In late January Sir Brian Pitman became the Chairman of Virgin Money; Pitman had previously been an advisor to Virgin during the attempted buyout of Northern Rock in 2007.[14] In February Pitman stated that the company was interested in acquiring some branches of other banks which lie in good locations; branches belonging to the RBS and Lloyds were reported as possible candidates.[15] Following Pitman's death Sir David Clementi was appointed Chairman. In April 2010, Wilbur Ross invested £100 million in Virgin Money for a 21% stake in the company. Wilbur Ross had previously supported Virgin Money in its previous bid for Northern Rock. James Lockhart, Vice Chairman of WL Ross & Co, joined the Virgin Money board.[16]

Acquisition of Northern Rock plc
Main articles: Northern Rock and Nationalisation of Northern Rock
A branch of the Northern Rock with Virgin Money branding on Briggate in Leeds

On 13 October 2007, Sir Richard Branson announced that Virgin Group were putting together a consortium of financiers to propose to plough millions into the troubled Northern Rock bank and in return take an approximate 30% stake in the business, bringing the current financial products offered by Virgin and combining them with Northern Rock's own financial products.[17] By February 2008, Virgin were the favoured bidders for the bank and announced in its official submission to the government that, if successful, they would have merged Northern Rock and Virgin Money, naming the new company "Virgin Bank".[18] The initial bid was not successful, and Northern Rock was then nationalised.[19]

During 2011 the government again asked suitors to come forward with proposals for Northern Rock. On 17 November 2011, it was announced that Virgin Money were to buy Northern Rock for £747 million, with other potential payments of up to £280 million over the next few years.[20][21] By July 2012, a further £73 million was paid as deferred consideration. WL Ross & Co increased its stake in Virgin Money, owning 44% of the combined business by putting £260 million into the deal.[22] Both Abu Dhabi-based Stanhope Investments and Branson's Virgin Group invested £50 million in the Northern Rock deal.[22] In 2014, Virgin Money repaid a further £154.5 million that it had received as part of the refinancing package.[23]

There were to be no further job losses, except for those previously announced. Virgin has also pledged to keep the headquarters of the savings and mortgages business in Newcastle upon Tyne.[24] On 9 January 2012, Richard Branson visited the Gosforth site and some branches of Northern Rock around Newcastle, including one with temporary Virgin Money branding.[25]

Later developments

On 22 June 2012, Virgin acquired the remainder of the Gosforth site from Northern Rock (Asset Management) plc, the "bad-bank" which had been split from Northern Rock prior to the sale of the bank to Virgin.[26] On 23 July it was announced that Virgin would also be acquiring £465 million worth of mortgage assets from Northern Rock (Asset Management).[27] On 12 October, Northern Rock plc was renamed Virgin Money plc and the Northern Rock brand was phased out.[28]

In January 2013, Virgin agreed to buy £1 billion of assets from MBNA; these are the Virgin Credit Card assets which MBNA has serviced and managed in partnership with Virgin Money since 2002. The credit card book was integrated into Virgin Money's operations in 2014, and was expected to create 150 jobs at the Gosforth offices. The former Vice Chairman of MBNA Corporation, Lance Weaver, became Virgin Money's President of Virgin Money Cards.[29] A further £363 million credit card asset portfolio was purchased from MBNA in 2014.[30]

In October 2014, it was announced that Virgin Money Holdings (UK) plc would float shares on the London Stock Exchange in order to raise approximately £150 million which would go towards expanding and enabling it to continue to hire and maintain its existing base of top staff members.[31] A successful offer led to a final payment of £50 million to the UK Government with respect to the company's IPO following the purchase of Northern Rock.[32]

Church House Trust Limited was sold to Ocean Industries S.A. for £13 million on 30 November 2014.[33] WL Ross & Co reduced its stake in the company to 23.3% in April 2015; Stanhope reduced its stake to 1%.[34] WL Ross & Co sold its remaining stake in November 2016.[35]

As of 2017, the business had 3.34 million customers.[36]

Acquisition by CYBG plc
See also: Virgin Money UK plc

On 7 May 2018, it was reported that CYBG plc had made an all-share offer of £1.7bn to acquire the company.[37] Payment was to be in terms of a share offer where CYBG would give 1.2125 new shares for each Virgin Money share which was a 19% premium to the current share price and would see Virgin Money comprising 38% of the new combined group which would become the UK's sixth-largest bank with 6 million personal and small business customers, and total lending of £70bn.[38]

On 18 June, it was announced that the takeover had been agreed. Arrangements were made for CYBG to license the Virgin Money brand for £12 million a year (later rising to £15 million a year) and to move all its retail customers to Virgin Money over the following three years.[39] The acquisition of Virgin Money plc by CYBG was completed on 15 October 2018 and shares in the holding company Virgin Money Holdings (UK) plc were therefore delisted from the London Stock Exchange.[3]

It was reported that the deal may result in 1,500 job losses. The retail banking operation would be fronted by the Virgin Money brand and the Clydesdale and Yorkshire Bank brands would disappear from the High street. Virgin Money CEO chief executive Jayne-Anne Gadhia will be retained as a senior advisor and will receive around £1.8m redundancy, £1m bonus, £5.1m in shares to add to her existing £8.9m shares. The all-share deal buyout gave her a paper profit of around £12.5m.[40]

Sir Richard Branson, who owned a 35% stake in Virgin Money, will have a 13% holding in the new combined group.[41]

In June 2019, CYBG plc announced its plans to consolidate its businesses under the Virgin Money brand. B and Yorkshire Bank, which exist as trading divisions of Clydesdale Bank plc, will begin to use the Virgin Money name in late 2019 and Clydesdale Bank will use the new name from late 2020 to early 2021. [42] In preparation for re-branding, the existing Virgin Money plc was merged into the existing Clydesdale Bank plc on 21 October 2019.[43]

Corporate affairs

Identity
A Virgin Money store on Briggate in Leeds
Interior of Virgin Money's Manchester lounge

Virgin Money's logo is focused around the main logo of Virgin Group, which is an underlined word 'Virgin' in a red circle. The most recent version of the logo was adopted in December 2019 and has the word "Virgin" in a red circle forming the letter O in the word "Money". The previous logo was adopted in January 2012 and was introduced to signify the purchase of Northern Rock, which used a magenta logo. Virgin Money's January 2012 television advert showcasing the launch of banking products showcased a number of Virgin companies and was directed by Duncan Jones and worked on by Beattie McGuinness Bungay.[44] Virgin Money's older logo was the word 'Virgin' in a red rounded skew rectangle, similar in shape to a credit card, followed by the word 'Money'. A previous logo had the word 'Virgin' in a large circle and three smaller circles above the word 'Money'. Virgin Direct's logo had been a more simplistic rendering of the company name, in white on top of a red rectangle with a semicircle attached on the left side.[45]

Offices

Virgin Money's headquarters are the former Northern Rock offices, renamed as Jubilee House, in Gosforth, Newcastle upon Tyne. The site is next to the Regent Centre business park and comprises two black and grey buildings built in the 1990s and some additional sandstone and glass buildings built in the early 2000s.[46]

Virgin Money also have offices in Eagle Place, Piccadilly, London, at 28 St Andrew Square, Edinburgh, Gorstacks House in Chester and Discovery House in Norwich, which had been Virgin Money's head office prior to becoming a bank.[47]

Services
The Virgin Money Northumberland Street store, Newcastle upon Tyne. This store was formerly a Northern Rock branch and the branded clock, which retains its Northern Rock lettering, became a well-known symbol of the former bank's collapse.

Virgin Money offers a range of savings and investment products, mortgages, credit cards, insurance and pensions. The merger with Northern Rock widened Virgin Money's range from a previous focus on credit cards and insurance products, and the first savings accounts to be offered under the Virgin brand were issued in January 2012.[48] These were gradually supplemented by other additional banking products under its own brand name. The bank launched its own range of basic current accounts in July 2014, initially only in Scotland and Northern Ireland. This was expanded to the rest of the UK in 2015.[49]

In November 2011, the bank opened the first of its concept lounges in Norwich, followed by Edinburgh, Manchester, London and Glasgow with plans to open more.[50] Virgin renamed Northern Rock's 75 branches as stores, and the first to receive a temporary Virgin makeover opened on 9 January 2012.[25] Richard Branson has also indicated in interviews that he would like to open branches at railway stations; Virgin Rail Group operated a number of railway stations at the time.[51] The full rebranding process, which also included the combining of the Northern Rock website into the existing Virgin Money website, was completed by October.[52]

Virgin Money launched a fully functional current in December 2019. The account uses technology previously used by the "B" account offered by Clydesdale Bank. All existing "B" accounts were converted to Virgin Money current accounts as part of this process.[53]

The bank is authorised by the Prudential Regulation Authority and regulated by both the Financial Conduct Authority and the Prudential Regulation Authority.[54]

Virgin Money Giving

Virgin Money Giving is a not-for-profit company set up by Virgin in October 2009. From 2010, the Virgin Group signed a five-year deal to be the official sponsor of the London Marathon; the inaugural Virgin London Marathon was on 25 April 2010. This sponsorship led to the creation of Virgin Money Giving, with the aim "to help all fund-raisers raise more money for good causes".[55] This sponsorship was also extended to at least 2017, and since the 2014 race has been known as the Virgin Money London Marathon.[56]

Virgin Money Foundation

The Virgin Money Foundation is the charitable arm of the bank and was founded in 2015. The bank has initially pledged £4 million to the charity over 4 years, and the UK Government has committed to match that pledge.[57]

Sponsorship

Virgin Money leads the sponsorship of the London Marathon. Virgin Money also lent its name to the yacht that Sir Richard Branson used to attempt to break the Transatlantic sailing record.[58] Since 2011 Virgin Money has sponsored events at the Edinburgh Festival Fringe.[59]

Virgin Money were the shirt sponsor of Newcastle United F.C. for the 2012-13 season, a club that had a sponsorship deal with Northern Rock since 2003.[60] Newcastle United's shirts also displayed the Virgin Money logo for the remainder of the 2011–12 season, fulfilling Northern Rock's deal at the time of being bought by Virgin. To coincide with the launch of Virgin Money's rebranded stores, Richard Branson appeared in Newcastle, wearing a Newcastle United shirt, with a number of Newcastle United's footballers. The deal between Virgin Money and Newcastle United had also covered the 2013-14 season, but the club decided to end the deal a year early.[61]

Virgin Money are the title sponsor of the Cyclone, the UK's biggest cycling festival, which had previously also been sponsored by Northern Rock. The first Virgin Money Cyclone was held in Summer 2012.[62]

International operations
Main articles: Virgin Money, Virgin Money Australia, and Virgin Money US

In 2003, Virgin Money launched its first venture outside of the UK by introducing its credit cards in Australia. In 2006, Virgin Money South Africa launched with a credit card initially in a partnership with ABSA. In 2007, Virgin Money launched in the United States after the Virgin Group made a majority stake investment in CircleLending, a company that facilitated peer-to-peer loans.[63]

In 2010, during the financial crisis of 2007–2010, Virgin Money began its withdrawal from the US market.[64] Virgin Money US withdrew from the US market entirely in November 2010.[65]

In 2013, Virgin Money Australia was acquired by Bank of Queensland for $40 million.[66]

See also

References
  1. "Case Studies Heat Virgin Direct" (PDF). Target Four. Archived from the original (PDF) on 17 April 2012. Retrieved 17 January 2012. 3rd March 1995, in partnership with Norwich Union, Virgin Direct launched with its first product
  2. "UK sells Northern Rock to Virgin despite protest". Reuters. 1 January 2012. Retrieved 1 January 2012.
  3. "CYBG completes €1.9bn takeover of Virgin Money". The Independent. 15 October 2018. Retrieved 15 October 2018.
  4. "CYBG completes Virgin Money acquisition". CYBG. 15 October 2018.
  5. Grant Ringshaw (7 January 2001). "Virgin and AMP clash over joint ventures". The Daily Telegraph. Retrieved 15 January 2012.
  6. "Our Story". Virgin Money. Retrieved 3 April 2015.
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  53. https://www.youandb.co.uk/current-account-and-savings/
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  58. "Virgin Money sets off on sailing record attempt". Virgin Money. 22 October 2008. Retrieved 1 September 2013.
  59. "Virgin Money announces sponsorship of the Edinburgh Festival Fringe's 'Fringe on the High Street'". Virgin Money. 3 February 2011. Retrieved 4 January 2012.
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