Canadian North

The airline was established in 1989 as a subsidiary of Canadian Airlines, to focus on the transportation needs of northern Canadian communities. In September 1998, Canadian North was purchased by Norterra, a wholly Northern aboriginal-owned holding company,[7] and renamed Air Norterra, whose ownership was divided equally among the Inuvialuit Development Corporation, representing the Inuvialuit people of the western Canadian Arctic, and Nunasi Corporation, representing the Inuit people of Nunavut.

Logo used by the airline from 2003 to 2019

After utilizing three different livery schemes, the airline adopted its final pre-merger logo in 2003. Its logo displays three of the distinctive symbols of the North: the polar bear, the midnight sun and the Northern Lights. Canadian North's slogan was changed from "Your North. Your Airline" to "seriously northern" (all in lower-case), with advertising changed to reflect different aspects of the company (serious service, serious delivery, etc.).[8]

In June 2007, Canadian North began serving the Kitikmeot communities of Gjoa Haven, Taloyoak, Kugaaruk, and Kugluktuk.[9] In April 2008, flights began to seven communities in the Qikiqtaaluk Region (Baffin Region) of Nunavut.[10]

On April 1, 2014, the Inuvialuit Development Corporation (IDC) representing the Inuvialuit of the Inuvialuit Settlement Region bought the 50% share of NorTerra held by Nunasi. This purchase of NorTerra gave the IDC complete control of Canadian North, Northern Transportation Company and other companies that were jointly held.[11][12] On April 11, 2014, Norterra and the Makivik Corporation, owners of First Air announced that they were in negotiations to merge the two airlines.[13][14] According to a website set up the same day the new airline would be owned equally between the two companies and "a merger would create a stronger, more sustainable business, provide better service to customers and lead to new economic development opportunities across the North. We believe the two companies would complement each other's strengths."[15] In October 2014, it was announced the merger would not go through,[16] but Canadian North would still codeshare on some flights with First Air until 16 May 2017.[17] On February 23, 2017, the Inuvialuit Development Corporation (IDC) announced that arrangements had been concluded to transfer ownership of Canadian North directly into Inuvialuit Development Corporation.[18]

A First Air flight operating as Canadian North in 2019, weeks prior to the two companies merger

On September 28, 2018, Makivik Corporation and the Inuvialuit Corporate Group (ICG) signed a definitive agreement to merge Canadian North and First Air, again awaiting government approval. The new airline would use the new First Air livery, but would operate under the name "Canadian North".[19] On June 19, 2019, the federal government gave approval to the merger provided several terms and conditions were met.[20]

On November 1, 2019, First Air and Canadian North completed the merger and combined schedules into one, using the code 5T, dropping First Air's 7F code as well as the name but keeping the livery.[21] However, full integration is expected to take 12 to 18 months.[22]

Unloading cargo from a Canadian North flight at Cambridge Bay Airport. The airport serves as an airline hub for Canadian North. Pre-merger livery.

Hangar for Canadian North at Edmonton International Airport, the airline's southern gateway.

As of November 2019, Canadian North had the following 26 domestic scheduled destinations. Some flights are operated as First Air:[4]

Northwest Tower in Yellowknife, the former headquarters for the airline

The company headquarters are at Kanata, Ontario,[5] the former First Air HQ.

The company headquarters were on the grounds of Calgary International Airport in Calgary, Alberta. In addition it has regional offices in Iqaluit, Nunavut and in the Nunasi Building in Yellowknife, Northwest Territories. It also has an operations office in Edmonton, Alberta,[26] on the grounds of Edmonton International Airport.[27]

Canadian North previously had its headquarters in the Northwest Tower,[28][29] in downtown Yellowknife. The airline announced that when its lease was to expire in the end of August 2013, the airline will vacate the office and move it and 20 employees out of Yellowknife. The airline kept its community and marketing support employees in Yellowknife. Most of the employees forced to move were from the accounting division. Lisa Hicks, a spokesperson, stated that there had been excess capacity at the airline's offices in Edmonton and Yellowknife.[30]

In-flight entertainment video displays on a Canadian North flight

Canadian North in-flight service includes leather seating, advanced seat selection, free newspapers and magazines, and free colouring books and crayons for children.

The airline offers Aeroplan rewards points, both to collect and to redeem. Passengers may redeem Air Miles points for travel on Canadian North.[31][22] Canadian North has codeshare agreements with Air North and Calm Air.[32]

Canadian North also has its own "Aurora Concierge" and Aurora Rewards program for frequent travellers. Benefits of being an Aurora Concierge member include: Priority check-in, baggage, and boarding, extra piece of checked luggage, free alcoholic beverages, no fee changes, personalized membership card and baggage tag, and more.[33][34]

In 2005 the airline started offering a Pivut Fare ("ours") to beneficiaries of the Inuvialuit Final Agreement.[35]

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• Official website