Taco Mayo

Taco Mayo Restaurant is an American fast food chain which specializes in Mexican-style food. The company was founded in Norman Oklahoma, and is currently headquartered in Oklahoma City, Oklahoma. Taco Mayo has franchise locations throughout Oklahoma, Northern Texas, Southern Kansas, and Western Arkansas.

Taco Mayo
TypePrivately held company
IndustryRestaurant
FoundedMay 21, 1978 (1978-05-21)
Norman, Oklahoma
Products
Websitewww.tacomayo.com

History

The chain originated in Norman, Oklahoma in May 1978, and by 1980, Taco Mayo had expanded into franchising by establishing three stores in the Oklahoma City metropolitan area. Over the years, Taco Mayo has expanded from a single store in Norman into a regional operation with fifty-three Taco Mayo locations throughout Oklahoma and its surrounding areas. The restaurant wanted to expand to 200 locations by the year 2000.[1] While it did not reach that goal, it had reached its hundredth location by 1997. After the “expansion program” failed, the company began realizing its marketing mistake: never force quantity over quality.[2] Many of the restaurants were built and opened in such a rush that the company did not care about finding the right individuals to run the restaurant or finding the right locations to place the restaurants. Not wanting to be the fast-food chain that everyone stereotyped as poorly crafted or run-down, Taco Mayo's corporate offices closed down many of the locations that were functioning poorly. [3]

Fresh Mex

Also contributing to saving the franchise's name was the idea to upgrade to a “Fresh Mex” style on the restaurants twenty-fifth anniversary. This upgrade included simplifying the menu and showing the customer the freshness of their food by using an open layout bar that displayed the ingredients in plain sight. Some people believe this portion of the upgrade was to distance itself from Taco Bell or other Tex-Mex fast-food chain restaurants; while moving away from these chains, Taco Mayo was only growing closer to being an off-brand, cheaper Chipotle Mexican Grill. This upgrade to “Fresh Mex,” the change from glorified Taco Bell to off-brand Chipotle, has worked well for Taco Mayo.

References

  1. "Taco Mayo Opens New Territories." Franchise Times 3.3. (1997): 7. Business Source Complete. Web. 20 February 2017.
  2. "Taco Mayo Opens 100th Unit." Franchise Times 3.2 (1997): 5. Business Source Complete. Web. 20 February 2017.
  3. White, Tim. Interview with Taco Mayo Franchise Owner. Durant, Oklahoma. Interview by Carley Schuessler, Student. 28 February 2017.
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