Fast food restaurant

The Big Mac hamburger made its debut in 1967

The Burger King Whopper sandwich made its debut in 1957

Some trace the modern history of fast food in the United States to 7 July 1912, with the opening of a fast food restaurant called the Automat in New York. The Automat was a cafeteria with its prepared foods behind small glass windows and coin-operated slots. Joseph Horn and Frank Hardart had already opened the first Horn & Hardart Automat in Philadelphia in 1902, but their "Automat" at Broadway and 13th Street, in New York City, created a sensation. Numerous Automat restaurants were built around the country to deal with the demand. Automats remained extremely popular throughout the 1920s and 1930s. The company also popularized the notion of "take-out" food, with their slogan "Less work for Mother".

Most historians agree that the American company White Castle was the first fast food outlet, starting in Wichita, Kansas in 1916 with food stands and founding in 1921, selling hamburgers for five cents apiece from its inception and spawning numerous competitors and emulators. What is certain, however, is that White Castle made the first significant effort to standardize the food production in, look of, and operation of fast food hamburger restaurants. William Ingram's and Walter Anderson's White Castle System created the first fast food supply chain to provide meat, buns, paper goods, and other supplies to their restaurants, pioneered the concept of the multi-state hamburger restaurant chain, standardized the look and construction of the restaurants themselves, and even developed a construction division that manufactured and built the chain's prefabricated restaurant buildings. The McDonald's Speedee Service System and, much later, Ray Kroc's McDonald's outlets and Hamburger University all built on principles, systems and practices that White Castle had already established between 1923 and 1932.

The hamburger restaurant most associated by the public with the term "fast food" was created by two brothers originally from Nashua, New Hampshire. Richard and Maurice McDonald opened a barbecue drive-in in 1940 in the city of San Bernardino, California. After discovering that most of their profits came from hamburgers, the brothers closed their restaurant for three months and reopened it in 1948 as a walk-up stand offering a simple menu of hamburgers, french fries, shakes, coffee, and Coca-Cola, served in disposable paper wrapping. As a result, they could produce hamburgers and fries constantly, without waiting for customer orders, and could serve them immediately; hamburgers cost 15 cents, about half the price at a typical diner. Their streamlined production method, which they named the "Speedee Service System" was influenced by the production line innovations of Henry Ford.

By 1954, The McDonald brothers' stand was restaurant equipment manufacturer Prince Castle's biggest purchaser of milkshake blending machines. Prince Castle salesman Ray Kroc traveled to California to discover why the company had purchased almost a dozen of the units as opposed to the normal one or two found in most restaurants of the time. Enticed by the success of the McDonald's concept, Kroc signed a franchise agreement with the brothers and began opening McDonald's restaurants in Illinois.[7] By 1961, Kroc had bought out the brothers and created what is now the modern McDonald's Corporation. One of the major parts of his business plan was to promote cleanliness of his restaurants to growing groups of Americans that had become aware of food safety issues. As part of his commitment to cleanliness, Kroc often took part in cleaning his own Des Plaines, Illinois outlet by hosing down the garbage cans and scraping gum off the cement. Another concept Kroc added was great swaths of glass which enabled the customer to view the food preparation, a practice still found in chains such as Krispy Kreme. A clean atmosphere was only part of Kroc's grander plan which separated McDonald's from the rest of the competition and attributes to their great success. Kroc envisioned making his restaurants appeal to suburban families.[8]

At roughly the same time as Kroc was conceiving what eventually became McDonald's Corporation, two Miami, Florida businessmen, James McLamore and David Edgerton, opened a franchise of the predecessor to what is now the international fast food restaurant chain Burger King. McLamore had visited the original McDonald's hamburger stand belonging to the McDonald brothers; sensing potential in their innovative assembly line-based production system, he decided he wanted to open a similar operation of his own.[9][10] The two partners eventually decided to invest their money in Jacksonville, Florida-based Insta-Burger King. Originally opened in 1953, the founders and owners of the chain, Kieth G. Kramer and his wife's uncle Matthew Burns, opened their first stores around a piece of equipment known as the Insta-Broiler. The Insta-Broiler oven proved so successful at cooking burgers, they required all of their franchises to carry the device.[9] By 1959 McLamore and Edgarton were operating several locations within the Miami-Dade area and were growing at a fast clip. Despite the success of their operation, the partners discovered that the design of the insta-broiler made the unit's heating elements prone to degradation from the drippings of the beef patties. The pair eventually created a mechanized gas grill that avoided the problems by changing the way the meat patties were cooked in the unit. After the original company began to falter in 1959, it was purchased by McLamore and Edgerton who renamed the company Burger King.[11]

While fast food restaurants usually have a seating area in which customers can eat the food on the premises, orders are designed to be taken away, and traditional table service is rare. Orders are generally taken and paid for at a wide counter, with the customer waiting by the counter for a tray or container for their food. A "drive-through" service can allow customers to order and pick up food from their cars.

Nearly from its inception, fast food has been designed to be eaten "on the go" and often does not require traditional cutlery and is eaten as a finger food. Common menu items at fast food outlets include fish and chips, sandwiches, pitas, hamburgers, fried chicken, french fries, chicken nuggets, tacos, pizza, and ice cream, although many fast food restaurants offer "slower" foods like chili, mashed potatoes, and salads.

A value meal is a group of menu items offered together at a lower price than they would cost individually. A hamburger, side of fries, and drink commonly constitute a value meal—or combo depending on the chain. Value meals at fast food restaurants are common as a merchandising tactic to facilitate bundling, up-selling, and price discrimination. Most of the time they can be upgraded to a larger side and drink for a small fee. The perceived creation of a "discount" on individual menu items in exchange for the purchase of a "meal" is also consistent with the loyalty marketing school of thought.[12]

In the United States, consumers spent about US$110 billion on fast food in 2000 (which increased from $6 billion in 1970).[14] The National Restaurant Association forecasts that fast food restaurants in the US will reach $142 billion in sales in 2006, a 5% increase over 2005. In comparison, the full-service restaurant segment of the food industry is expected to generate $173 billion in sales. Fast food has been losing market share to so-called fast casual restaurants, which offer more robust and expensive cuisines.

McDonald's, a fast food supplier, opened its first franchised restaurant in the US in 1955 (1974 in the UK). It has become a phenomenally successful enterprise in terms of financial growth, brand-name recognition, and worldwide expansion. Ray Kroc, who bought the franchising license from the McDonald brothers, pioneered concepts which emphasized standardization. He introduced uniform products, identical in all respects at each outlet, to increase sales. Kroc also insisted on cutting food costs as much as possible, eventually using the McDonald's Corporation's size to force suppliers to conform to this ethos.

Other prominent international fast food companies include Burger King, the number two hamburger chain in the world, known for promoting its customized menu offerings (Have it Your Way). Another international fast food chain is KFC, which sells chicken-related products and is the number 1 fast food company in the People's Republic of China.

Multinational corporations typically modify their menus to cater to local tastes, and most overseas outlets are owned by native franchisees. McDonald's in India, for example, uses chicken and paneer rather than beef and pork in their burgers because Hinduism traditionally forbids eating beef. In Israel some McDonald's restaurants are kosher and respect the Jewish Shabbat; there is also a kosher McDonald's in Argentina. In Egypt, Indonesia, Morocco, Saudi Arabia, Malaysia, Pakistan, and Singapore, all menu items are halal.

Animal fries from In-N-Out Burger's secret menu

Many fast food operations have more local and regional roots, such as White Castle in the Midwest United States, along with Hardee's (owned by CKE Restaurants, which also owns Carl's Jr., whose locations are primarily on the United States West Coast); Krystal, Bojangles' Famous Chicken 'n Biscuits, Cook Out, and Zaxby's restaurants in the American Southeast; Raising Cane's in Louisiana and other mostly Southern states; Hot 'n Now in Michigan and Wisconsin; In-N-Out Burger (in California, Arizona, Nevada, Utah, and Texas, with a few locations in Oregon) and Original Tommy's chains in Southern California; Dick's Drive-In in Seattle, Washington and Arctic Circle in Utah and other western states; Halo Burger around Flint, Michigan and Burgerville in the Portland, Oregon area. Also, Whataburger is a popular burger chain in the American South, and Jack in the Box is located in the West and South. Canada pizza chains Topper's Pizza and Pizza Pizza are primarily located in Ontario. Coffee chain Country Style operates only in Ontario, and competes with the famous coffee and donut chain Tim Hortons. Maid-Rite restaurant is one of the oldest chain fast food restaurants in the United States. Founded in 1926, their specialty is a loose meat hamburger. Maid-Rites can be found in the midwest - mainly Iowa, Minnesota, Illinois, and Missouri.

International brands dominant in North America include McDonald's, Burger King and Wendy's, the number three burger chain in the USA; Dunkin' Donuts, a New England-based chain; automobile oriented Sonic Drive-In's from Oklahoma City; Starbucks, Seattle-born coffee-based fast food beverage corporation; KFC and Taco Bell, which are both part of the largest restaurant conglomerate in the world, Yum! Brands; and Domino's Pizza, a pizza chain known for popularizing home delivery of fast food.

Subway is known for their sub sandwiches and are the largest restaurant chain to serve such food items.[15] Quiznos a Denver-based sub shop is another fast-growing sub chain, yet with over 6,000 locations it is still far behind Subway's 34,000 locations. Other smaller sub shops include Blimpie, Jersey Mike's Subs, Mr. Goodcents, Jimmy John's, and Firehouse.

A&W Restaurants was originally a United States and Canada fast food brand, but it is currently an International fast food corporation in several countries.

In Canada the majority of fast food chains are American owned or were originally American owned but have since set up a Canadian management/headquarters locations such as Panera Bread, Chipotle Mexican Grill, Five Guys, and Carl's Jr.. Although the case is usually American fast food chains expanding into Canada, Canadian chains such as Tim Hortons have expanded into 22 states in the United States, but are more prominent in border states such as New York and Michigan. Tim Hortons has started to expand to other countries outside of North America. The Pita Pit franchise originated in Canada and has expanded to the United States and other Countries. The Canadian Extreme Pita franchise sells low fat and salt pita sandwiches with stores in the larger Canadian cities. Other Canadian fast food chains such as Manchu Wok serve North American style Asian foods; this company is located mainly in Canada and the US, with other outlets on US military bases on other continents. Harvey's is a Canadian-only burger restaurant chain, present in every province.

Australia's fast food market began in 1968, with the opening of several American franchises including McDonald's and KFC. Pizza Hut was introduced in April 1970,[16] and Burger King followed. However, the Burger King market found that this name was already a registered trademark to a takeaway food shop in Adelaide.[17] Thus, the Burger King Australian market was forced to pick another name, selecting the Hungry Jack's brand name. Prior to this, the Australian fast food market consisted primarily of privately owned take-away shops.

The United Kingdom's signature type of fast food restaurant is a fish and chip shop, which specializes in fish and chips and also other foods such as kebabs and burgers. Fish and chip shops are usually owned independently. Many other types of home based fast food operations were closed in the 1970s and 1980s after McDonald's became the number one outlet in the market.

However, brands like Wimpy still remain,[18] although the majority of branches became Burger King in 1989.

In addition to home-grown chains such as Supermac's, numerous American chains such as McDonald's and Burger King have also established a presence in Ireland. In 2015, a study developed by Treated.com was published in the Irish Times, which named Swords in County Dublin as Ireland's 'fast food capital'.[19]

American chains such as Domino's Pizza, McDonald's, Pizza Hut, and KFC have a big presence in Japan, but local gyudon chains such as Sukiya, Matsuya and Yoshinoya also blanket the country. Japan has its own burger chains including MOS Burger, Lotteria and Freshness Burger.

The major fast food chains in India that serve American fast food are KFC, McDonald's, Starbucks, Burger King, Subway, Pizza Hut, and Dominos. Most of these have had to make a lot of changes to their standard menus to cater to Indian food habits and taste preferences. Some emerging Indian food chains include Wow! Momo, Haldiram's, Faaso's and Café Coffee Day.

Food habits vary widely across states within India. While typical Idli and Dosa is fast food in Southern India, in Maharashtra it is misal-pav, pav-bhaji, and poha. Further north in Punjab and Haryana, chole-bhature are very popular and in Bihar and Jharkhand litti-chokha is their staple fast food.

• Food at a Haldiram's restaurant
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  Ready made food at a Haldiram's restaurant in Delhi for quick service
• 
  A quick serving of South Indian thali at Haldiram's Gurgaon restaurant.

In the Netherlands, walk-up fast food restaurants with automatiek, a typical Dutch vending machine, are found throughout the country, most notably in Amsterdam. In this automatic format, a counter is available for purchasing French fries, beverages, krokets, frikandellen, kaassoufflés and hamburgers and other snacks can be bought from the automats. FEBO is one of the largest of such types of fast-food restaurants with automats.[20]

• 
  FEBO in Amsterdam, Netherlands with automats.
• 
  The 'automatiek' is a typical Dutch vending machine.
• 
  A patatje speciaal, with frietsaus, curry ketchup or tomato ketchup, and chopped raw onions, is popular fast food in the Netherlands. It is served in most Dutch fast food restaurants.

In Nigeria, Mr. Bigg's, Chicken Republic, Tantalizers, and Tastee Fried Chicken are the predominant fast food chains. KFC and Domino's Pizza have recently entered the country.

Fast food In Pakistan varies. There are many international chains serving fast food, including Nandos, Burger King, KFC, McDonald's, Domino's Pizza, Fatburger, Dunkin' Donuts, Subway, Pizza Hut, Hardees, Telepizza, Steak Escape and Gloria Jean's Coffees. In addition to the international chains, in local cuisine people in Pakistan like to have biryani, bun kebabs, Nihari, kebab rolls etc. as fast food.

Most international fast food chains like Subway, McDonald's, Burger King etc. are represented in major Russian cities. There are also local chains like Teremok specializing in Russian cuisine or having elements of it added into their menu.

KFC is the most popular fast food chain in South Africa according to a 2010 Sunday Times survey.[21] Chicken Licken, Wimpy and Ocean Basket along with Nando's and Steers are examples of homegrown franchises that are highly popular within the country. McDonald's, Subway and Pizza Hut have a significant presence within South Africa.

A Café de Coral branch in Admiralty

In Hong Kong, although McDonald's and KFC are quite popular, three major local fast food chains provide Hong Kong style fast food, namely Café de Coral, Fairwood, and Maxim MX. Café de Coral alone serves more than 300,000 customers daily.[22] Unlike western fast food chains, these restaurants offer four different menus at different times of the day, namely breakfast, lunch, afternoon tea, and dinner. Siu mei is offered throughout the day.

Dai pai dong and traditional Hong Kong street food may be considered close relatives of the conventional fast food outlet.

In Israel, local burger chain Burger Ranch is popular as are McDonald's and Burger King. Domino's Pizza is also a popular fast food restaurant. Chains like McDonald's offer kosher branches. Non-kosher foods such as cheeseburgers are rare in Israeli fast food chains, even in non-kosher branches. There are many small local fast food chains that serve pizza, hamburgers, sushi and local foods such as hummus, falafel and shawarma.

In New Zealand, the fast food market began in the 1970s with KFC (opened 1971), Pizza Hut (1974), and McDonald's (1976),[23] and all three remain popular today. Burger King and Domino's entered the market later in the 1990s. Australian pizza chains Eagle Boys and Pizza Haven also entered the market in the 1990s, but their New Zealand operations were later sold to Pizza Hut and Domino's.

A few fast food chains have been founded in New Zealand, including Burger Fuel (founded 1995), Georgie Pie (founded 1977, but closed 1998 after falling into financial trouble and being bought out by McDonald's) and Hell Pizza (founded 1996).

Two pieces of Chicken Joy from Jollibee, the chain's core product, along with a serving of rice.

In the Philippines, fast-food is the same as in the US. However, the only difference is that they serve Filipino dishes and a few American products being served Filipino-style. Jollibee is the leading fast food chain in the country with 1,000 stores nationwide.

A fast food chain restaurant is generally owned either by the parent company of the fast food chain or a franchisee – an independent party given the right to use the company's trademark and trade name. In the latter case, a contract is made between the franchisee and the parent company, typically requiring the franchisee to pay an initial, fixed fee in addition to a continual percentage of monthly sales. Upon opening for business, the franchisee oversees the day-to-day operations of the restaurant and acts as a manager of the store. Once the contract expires, the parent company may choose to "renew the contract, sell the franchise to another franchisee, or operate the restaurant itself." [24] In most fast food chains, the number of franchised locations exceeds the number of company owned locations.

Fast food chains rely on consistency and uniformity, in internal operations and brand image, across all of their restaurant locations in order to convey a sense of reliability to their customers. This sense of reliability coupled with a positive customer experience brings customers to place trust in the company. This sense of trust leads to increased customer loyalty which gives the company a source of recurring business. When a person is presented with a choice of different restaurants to eat at, it is much easier for them to stick with what they know, rather than to take a gamble and dive into the unknown.[25]

Due to the importance of consistency, most companies set standards unifying their various restaurant locations with a set of common rules and regulations. Parent companies often rely on field representatives to ensure that the practices of franchised locations are consistent with the company's standards. However, the more locations a fast food chain has, the harder it is for the parent company to guarantee that these standards are being followed. Moreover, it is much more expensive to discharge a franchisee for noncompliance with company standards, than it is to discharge an employee for that same reason. As a consequence, parent companies tend to deal with franchisee violations in a more relaxed manner.[25]

Many companies also adapt to their different local areas to support the needs of the customers.[26] Sometimes it is necessary for a franchisee to modify the way the restaurant/store runs to meet the needs of local customers.[26] As referenced in Bodey's "Localization and Customer Retention for Franchise Service Systems" article, J. L. Bradach claims that a franchise will either use the tactical or strategic local response.[26] Tactical applies to accounting for hiring of personnel and suppliers as well as financial decisions to adapt to the local customers.[26] Strategic applies to the specific characteristics of the franchise that will change from the basic format followed by all to fit in the local area.[26]

For the most part, someone visiting a McDonald's in the United States will have the same experience as someone visiting a McDonald's in Japan. The interior design, the menu, the speed of service, and the taste of the food will all be very similar. However, some differences do exist to tailor to particular cultural differences. For example, in October 2005 during a midst of plummeting sales in Japan, McDonald's added a shrimp burger to the Japanese menu.[27] The choice to introduce a shrimp burger was no coincidence, as a 1989 study stated that world consumption of shrimp was "led by Japan." [28]

In March 2010, Taco Bell opened their first restaurant in India. Because non-consumption of beef is a cultural norm in light of India's Dharmic beliefs, Taco Bell had to tailor its menu to the dietary distinctions of Indian culture by replacing all of the beef with chicken. By the same token, completely meatless options were introduced to the menu due to the prevalence of vegetarianism throughout the country.[29]

Some of the large fast food chains are beginning to incorporate healthier alternatives in their menu, e.g., white meat, snack wraps, salads, and fresh fruit. However, some people see these moves as a tokenistic and commercial measure, rather than an appropriate reaction to ethical concerns about the world ecology and people's health. McDonald's announced that in March 2006, the chain would include nutritional information on the packaging of all of its products.[30]

In September and October 2000, during the Starlink corn recalls, up to $50 million worth of corn-based foods were recalled from restaurants as well as supermarkets. The products contained Starlink genetically modified corn that was not approved for human consumption.[31] It was the first-ever recall of a genetically modified food.[32][33] The environmental group Friends of the Earth that had first detected the contaminated shells was critical of the FDA for not doing its own job.

Fast food is commonly blamed for the obesity epidemic in the United States today.[34] 60% of Americans today are either overweight or obese.[35] With obesity especially being seen among children, places like McDonald's and other fast food restaurants take the majority of the blame.[34] 34% of children and adolescents consume fast food on any given day, while 80% of children claim that McDonald's is their favorite place to eat at.[35] The number of children and adolescents as well as adults eating out everyday is only seen to progress and rise.[35] Research concludes that children and adolescents ranging from twelve to nineteen years old consume twice as many calories from fast food restaurants than children ranging from two to eleven years old.[35]

The FDA found that trans fats raises the amount of cholesterol in blood, which raises the chance of developing heart disease which is known as one of the leading causes of death in the U.S.[35] In a recent study, it was found that 11 out of 25 restaurants failed after tests on the use of antibiotics as well.[35] Antibiotic-resistant infections affect at least 2 million Americans each year, which will leave at least 23,000 of those people to die.[35]

The interior of a fast food restaurant in Sheung Wan, Hong Kong

Fast food outlets have become popular with consumers for several reasons. One is that through economies of scale in purchasing and producing food, these companies can deliver food to consumers at a very low cost. In addition, although some people dislike fast food for its predictability, it can be reassuring to a hungry person in a hurry or far from home.

In the post-World War II period in the United States, fast food chains like McDonald's rapidly gained a reputation for their cleanliness, fast service, and a child-friendly atmosphere where families on the road could grab a quick meal. Prior to the rise of the fast food chain restaurant, people generally had a choice between diners where the quality of the food was often questionable and service lacking, or high-end restaurants that were expensive and impractical for families with children. The modern, stream-lined convenience of the fast food restaurant provided a new alternative and appealed to Americans' instinct for ideas and products associated with progress, technology, and innovation. Fast food restaurants rapidly became the eatery "everyone could agree on", with many featuring child-size menu combos, play areas, and whimsical branding campaigns, like the iconic Ronald McDonald, designed to appeal to younger customers. Parents could have a few minutes of peace while children played or amused themselves with the toys included in their Happy Meal. There is a long history of fast food advertising campaigns, many of which are directed at children.

Fast food marketing largely focuses on children and teenagers. Popular methods of advertising include television, product placement in toys, games, educational materials, songs, and movies, character licensing and celebrity endorsements, and websites.[36] Advertisements targeting children mainly focus on free toys, movie tie-ins and other giveaways.[37] Fast food restaurants use kid's meals with toys, kid friendly mascots, vibrant colors, and play areas to draw children toward their products. . Children's power over their parents' purchases is estimated to total $300 to $500 billion every year.[38] Fast food has become a part of American culture as a reward for children. To deny a child "desirable things" such as the advertised fast food restaurant can cause stigmatization of parents as the "mean parent" when it is common among other parents to comply with their child's desires.[38]

The major focus on children by the fast food industry has created controversy due to the rising issue of child obesity in America.[39] As a result of this focus, in 2008 a coalition was created and run by the Council of Better Business Bureaus called Children's Food and Beverage Advertising Initiative(CFBAI), to stop ads aimed at children or to promote only what the council dubs "better-for- you" products in ads directed towards children.[40] However, it was not until 2011 that Congress requested guidelines be put in place by the CFBAI, FDA, Agriculture Department, and Centers for Disease Control. There are two basic requirements identified in the guidelines for foods that are advertised for children: (1) The food has to include healthful ingredients; (2) The food can't contain unhealthful amounts of sugar, Saturated fat, Trans fat, and salt. The guidelines are voluntary but companies experience heavy pressure to comply. Once a company complies they have 5–10 years to comply with the guidelines.[39] Many fast food industries have started to comply with the guidelines. Although many companies have ways to go. In 2012 the fast food industry spent $4.6 billion to advertise unhealthy products to children and teens according to a report by the Yale Rudd Center for Food Policy & Obesity.[37] There are points of progress that include healthier sides and beverages in most fast food restaurant kids' meals.[37] The guidelines are interested in a healthier lifestyle for children and the growing problem of American obesity.

While it may not be so obvious today, fast food is on its way to healthier foods and menus.[41] Some businesses have taken off and had success in this market with healthy foods and due to many health concerns and fast food stereotypes, it is emerging as an expected thing.[41] According to Jason Daley, healthful fast food takeoff is explained by the fact that it has "ceased to be a thing-now, it's simply expected."[41]

In other parts of the world, American and American-style fast food outlets have been popular for their quality, customer service, and novelty, even though they are often the targets of popular anger towards American foreign policy or globalization more generally. Many consumers nonetheless see them as symbols of the wealth, progress, and well-ordered openness of Western society and they therefore become trendy attractions in many cities around the world, particularly among younger people with more varied tastes.

Over time, fast food restaurants have been growing rapidly, especially in urban neighborhoods. According to US research, low-income and predominantly African-American neighborhoods have greater exposure to fast food outlets than higher income and predominantly white areas.[42] This has put into question whether urbanized neighborhoods were targeted, which causes a more unhealthy group of people compared to people from a higher socioeconomic status. It has also been shown that there is a lower chance of finding a fast food restaurant in a suburban neighborhood. In a study of selected US locations, Morland et al. (2002) found the number of fast food restaurants and bars was inversely proportional to the wealth of the neighborhood, and that predominantly African-American residential areas were four times less likely to have a supermarket near them than predominantly white areas.[43]

• 1872: Walter Scott of Providence, RI outfitted a horse-drawn lunch wagon with a simple kitchen, bringing hot dinners to workers[44]
• 1902: First Horn & Hardart Automat opened in Philadelphia
• 1912: Horn & Hardart opens a second Automat in Manhattan
• 1916: Walter Anderson built the first White Castle in Wichita, KS in 1916, introducing the limited menu, high volume, low cost, high speed hamburger restaurant[44]
• 1919: A&W Root Beer took its product out of the soda fountain and into a roadside stand[44]
• 1921: A&W Root Beer began franchising its syrup[44]
• 1921: White Castle opens its first restaurant
• 1926: Maid-Rite opened its first restaurant in Muscatine, Iowa.
• 1930s: Howard Johnson's pioneered the concept of franchising restaurants, formally standardizing menus, signage, and advertising[44]
• 1948: In-N-Out Burger begins drive-through service utilizing call-box technology
• 1950: Harmon Dobson opened the first Whataburger in Corpus Christi, Texas.
• 1967: McDonald's opens its first restaurants outside the US.[45]
• 1971: McDonald's begins serving breakfast, test-marketing the Egg McMuffin in the US.[45]
• 1971: The first Starbucks store opens in Seattle, Washington in Pike Place Market to sell high-quality coffee beans and equipment
• 1980: 7-Eleven introduces the 32-US-fluid-ounce (950 ml) Big Gulp
• 1981: Arby's offers nutritional information
• 1987: Howard Schultz leads purchase of the Starbucks brand from its founders (who adopted the name Peet's) and begins offering coffee drinks modeled after those sold in Italian coffee bars
• 1994: McDonald's begins "supersizing" Extra Value Meals
• 1994: Arctic Circle becomes the first fast food restaurant to sell Angus beef exclusively.
• 1994: Arby's is first fast food restaurant to implement a no-smoking policy
• 2002: McDonald's cuts back on the amount of trans fat by 48 percent on french fries
• 2006: Arby's begins elimination of trans fat oils in french fries

The introduction of the halal option by some fast food companies saw the expansion of fast food chains into Muslim majority countries has resulted in a rise of restaurant options in non-western nations and has also increased revenue for some western restaurant chains.[46] Some outlets offering Halal options include KFC, Nando's, Pizza Express, and Subway. McDonald's carried out a trial but decided that the cost of operations would be too high.[47] There have also been court cases involving start-up businesses during attempts to alter the halal-certified method by machine killing, which is against the beliefs of some Muslims.[48] However, the trend towards halal has been unpopular in some communities which have at times resulted in internet petitions.[49]