BRT Sunway Line

Bus rapid transit (BRT) is a transit system that uses dedicated bus lanes, universal access stations, integrated pedestrian access, rapid boarding and high service frequency. It is a fairly new concept in Malaysia although it has been implemented successfully in cities such as Bogotá, Colombia; Jakarta, Indonesia, and Curitiba, Brazil.[5]

BRT Sunway is a public-private partnership project between Prasarana and Sunway Group to provide a better and integrated transit service for the residents and commuters of Bandar Sunway and USJ.[6] The line costs RM634 million and is 70% funded by Prasarana, 15% by Sunway Bhd and the rest by Unit Kerjasama Awam Swasta (UKAS), a facilitation fund.[7] The system uses eco-friendly electric bus services on elevated tracks [8][9][10][11][12] and connects major areas within the areas such as hospital, commercial areas, shopping centres and universities. The system is expected to provide services for 500,000 residents.[5][13] The elevated bus lane is said to be the first elevated BRT in Southeast Asia[14]

The dedicated elevated busway runs isolated from traffic congestion from the Sunway-Setia Jaya Station, which is located near the KTM Setia Jaya Komuter station (linked by covered pedestrian walkways), and ends at the USJ 7 Station of the Kelana Jaya Line extension, where there is "paid area to paid area" integration between the LRT and BRT service by virtue of the BRT platform sharing the paid area of the concourse of the LRT station.

The bus will complement both line by providing the linkage to various forms of public transports. There will be 15 environmentally-friendly buses as they are electrical-powered and travel on a speed of 30 km and 40 km per hour on average. The electric buses will not have any gas emission and can operate for 12 hours before the next charging cycle with a range of 250 km or 23 trips per day.[15] The electric buses are designed to look almost like trains.[5][13][14][16]

The BRT stations are built with a modern and contemporary design, which include universal access facilities the disabled community such as tactiles for the blind, ramps as well as low ticket counters. Safety features at the stations consist of closed-circuit TV cameras as well as pedestrian bridges so that commuters can cross from one platform to another with ease. SunU-Monash halt has park-and-ride facilities with a total of 1,153 car parking bays, which includes 102 special bays for lady drivers and 23 for the handicapped group, and another 121 bays for motorcycles.[5][14][15][16][17]

According to Prasarana, the ridership for the entire line is forecasted to be at 2,400 riders per hour for 2015 and is expected to reach 5,200 people every hour in 2035.[15][17]

The BRT service was officially launched to the public on 2 June 2015. Rides on the BRT are free for the first two months beginning 2 June 2015. A flat rate of RM4.00 will be charged at the SunU-Monash station park and ride facility from 2 June to 1 August 2015. The electric buses will be available every four minutes.[18][19] The ebus service takes around 30 minutes on full loop journey between BRT halts of Sunway-Setia Jaya to USJ 7 round-trip.

The latest fare has been announced on 1 December 2018 as:[20]

Since the new fare was announced in August 2015, the BRT Sunway Line has been heavily criticised by passengers for its steep and unaffordable prices compared with other public transport services operated by Prasarana.[21] For instance, travelling on the BRT Sunway Line from one end to another (USJ7 to / from Setia Jaya) would cost passengers RM5.40 (cashless ticket), traversing 5.4 km in distance. In comparison, one would be able to travel from USJ7 to Gombak on the Kelana Jaya Line, covering a distance of more than 30 km. The National Public Transport Users Association (4PAM) went as far as to call the rates "shocking".[22]

It has been reported that E13,000 people rode the BRT when it was free during its initial months in June and July 2015, but the number of passengers has since drastically number declined to 4,000 when the fare was introduced.[23]

However, Prasarana has repeated maintained that its fare is relatively low, given the high maintenance and initial cost involved, in addition to various cashless payment options available with discounted fares.[24]