MASkargo

With MASkargo's recent “an airport within a seaport” plan, the company has extended its services to Port Klang, a major seaport in Peninsular Malaysia. A designated air-zone has been established in Port Klang to facilitate this. A collaboration with MASkargo and Port Klang Terminal Operators, the I-port aims to promote Port Klang/KLIA as the load centre for sea and air traffic in the region. Kuala Lumpur's location on the main flight routes of Asia is a fact worth mentioning as are the low operation costs.[13]

The I-port sees a hassle-free transfer of cargo from the seaport in Port Klang to MASkargo's Advanced Cargo Centre. This service ensures an efficient customs declaration any additional documentation as all sea- to- air shipment from the seaports are sealed by the Customs Department, and loaded on to MASkargo's scheduled trucks for outbound destinations through KLIA. Cargo space and flights for the intended airport of destinations are pre-booked by forwarding agents at the MASkargo Air-Zone online handling office, known as "XPQ", situated within the port's Northport Container Yard Terminal. With the introduction of AFTA beginning January 2003, the movement of cargo within the region is expected to increase substantially. I-PORT is listed in the Malaysian Guinness Book of Records as the first service of its kind in Malaysia.[13]

i-secure is a new airport-to-airport logistics facility from MASkargo. Designed for all vulnerable cargo requiring high security service every step of the way, from point of acceptance to point of delivery. Cargo under this service will be stored in a permanent-surveillance area prior to being transported. Types of cargo supported by i-secure include semi-conductor products, consumer electronics, cameras, CD-ROM, computers, watches, and pharmaceutical items. The new i-secure service from MASkargo caters specifically for priority and secure cargo shipments. i-secure is currently available at Malaysia Airlines stations worldwide.[14]

i-secure benefits include:

• Security arrangements at airport of origin, transit and destination.
• Service standard for guaranteed smooth cargo clearance
• Priority uplift gets your cargo released and shipped faster
• Utmost care during cargo inspection and handling
• Cargo storage in a permanent-surveillance areas.

Opened in 1998, the same year KLIA (Kuala Lumpur International Airport) began operations, the MASkargo Animal Hotel started as a centre catering to inbound animal shipments for staging and delivery. This changed on 15 June 2004 when the Animal Hotel became a one-stop-centre. The activities included import, export and transshipment delivery and payment. Only then did it transform into a 6-star facility. The MASkargo Animal Hotel is reputed to be one of the best in the world.[15]

The MASkargo Animal Hotel has over 1,297 sq m of space. The animals and pets are given ample space to roam before their flight of upon arrival.[16] The MASkargo Animal Hotel is the sole Animal Hotel in Asia, and one of three in the world.[17] The facility caters to animals such as horses, tigers, fishes, birds, reptiles and elephants. The animals are under the care of the MASkargo team of experienced handlers, and are provided with constant supervision, from acceptance to delivery during the transit.[16]

The facility is open 24 hours daily. An on-call veterinarian is available. The MASkargo Animal Hotel places emphasis on comfort, safety and hygiene.[16]

MASkargo's Priority Business Centre is designed to serve by-invitation only customers. Initiated by MASkargo as a first of its kind in the air cargo industry, PBC is open 24 hours a day. The facility is located at Core 2 Ground Floor of MASkargo's Advanced Cargo Centre in KLIA and is staffed by a team of supervisors and officers.[18]

A perishable centre was set up by MASkargo to ensure that perishable cargo remains well preserved; the one-stop centre takes care of the acceptance and delivery of the perishable cargo under one roof. MASkargo provides an “unbroken cool chain" for optimum cooling conditions. Cargo is moved as soon as possible to cold rooms where up to 16 units of ULD may be stored. By doing so, the freshness of the cargo is ensured.[19]