2008 Universal Studios fire

Bryan Adams, Semisonic drummer Jacob Slichter, and Counting Crows singer Adam Duritz said they had been told that UMG had misplaced their tapes.[15] Richard Carpenter told the Times he had been informed about the destruction of his tapes by a UMG employee while he was working on a reissue, and only after Carpenter had made multiple, persistent inquiries.[15] Following the publication of Rosen's articles, several affected musicians posted reactions on social media, with some noting specific tapes that may have been lost.[18][19] For instance, singer-songwriter Jill Sobule said she had lost two masters in the fire, including tapes for an unreleased album produced by Joe Jackson.[20]

On June 21, 2019, five plaintiffs—singer-songwriter Steve Earle, the estates of the late Tupac Shakur and Tom Petty, and the bands Hole and Soundgarden—filed a class action lawsuit in federal court against UMG.[21] In their complaint, the plaintiffs claim UMG never told artists about the effects of the fire and had breached their contracts by failing to properly secure its master tape collection.[21] They further allege that UMG did not share insurance or legal payouts received as a result of the fire.[21]

The lawsuit also alleges that Universal had compiled a master inventory list of master tapes that had been destroyed.[22] The plaintiffs seek to recover half of any insurance payments UMG received from the fire, and half of any losses that were not covered by those settlements.[23] An uninvolved industry attorney told Billboard that the case concerned property rights, as in whether UMG or the artists owned the master tapes.[24]

On July 17, Universal moved to dismiss the class action lawsuit.[25] On August 16, 2019, Hole dropped out of the class action lawsuit after UMG assured them that the band's masters were not affected by the fire.[26] Slightly over a month later, UMG also claimed that Shakur, Earle, and Petty did not lose their masters in the fire, and that an investigation with Soundgarden was still ongoing.[27]

Five days later, Universal demanded Soundgarden drop the suit, which the label had also moved to dismiss, citing documentary proof that the label had informed the band about the lost masters in 2015 and accusing their lawyer of "[failing] to conduct pre-suit diligence in your rush to be the first to file."[28] The surviving band members declined. "Their arbitrary deadlines have zero force or effect," Howard King, their attorney, told Rolling Stone. "Until UMG reveals what it collected for their litigation claims to extensive damage to master recordings, we cannot accept their belated claim that no damages were actually suffered."[29] Universal's dismissal motion also publicly confirmed that master tapes for Soundgarden's Badmotorfinger album had been destroyed in the fire, and that members of the group had been made aware of the destruction in 2015 while they were working on a remaster of the album that was eventually completed with a backup safety copy.[29] In December 2019, district court judge John Kronstadt ruled that Universal must hand over discovery evidence, and denied the label's request to postpone the delivery.[30] In March 2020, Soundgarden and the Shakur estate dropped out of the class action against UMG.[31] On March 23, Steve Earle also dropped out, leaving Tom Petty's widow as the only remaining plaintiff.[32] The lawsuit was dismissed by Kronstadt on April 6, 2020.[33]

UMG disputed the New York Times article, saying it contained "numerous inaccuracies" and "fundamental misunderstandings of the scope of the incident and affected assets". UMG said it was unable to disclose details due to "constraints".[34]

In a Billboard interview, UMG archivist Patrick Kraus said that several masters belonging to John Coltrane, Muddy Waters, Ahmad Jamal, Nashboro Records, Chess Records and Impulse! Records survived the fire and were still in Universal's archive.[35] Rosen responded in his June 25 piece, noting that some of the masters that Kraus had mentioned may have survived the fire because they were being used for remastering projects at the time, or were not the primary source master.[15] Aronson also confirmed to Rosen that the vast majority of items in the vault at the time of the fire were original, primary source master recordings.[15]

In an email to staff following the publication of Rosen's story, Lucian Grainge confirmed that UMG had suffered a serious loss of archival material.[7] Grainge wrote, "While I've been somewhat relieved by early reports from our team that many of the assertions and subsequent speculation are not accurate, one thing is clear: the loss of even a single piece of archived material is heartbreaking."[7] He wrote that it was "completely unacceptable" that their artists did not know the details and pledged to deliver "answers".[7] On June 26, Kraus issued a memo to staff which detailed UMG's plan to determine which assets had been affected.[36]

A month after the story broke, Kraus issued an internal note to Universal staff, which claimed that only 22 original master recordings by five artists were lost in the fire, and backup copies had been found for each lost master. He added that UMG has been fielding requests from over 200 artists and their representatives.[37] Kraus said his team had reviewed over 26,000 assets by 30 artists. From that sample, 424 assets (including 349 audio recordings) might have been lost due to the fire.[38] On November 4, 2019, a lawyer representing Universal claimed the artists would receive no compensation.[39]

A February 2020 court filing by UMG confirmed that master tapes from at least 19 artists had been damaged or destroyed in the fire.[40] The artists whom UMG confirmed as affected are Bryan Adams, And You Will Know Us by the Trail of Dead, David Baerwald, Beck, Sheryl Crow, Peter Frampton, Jimmy Eat World, Elton John, Michael McDonald, Nirvana, Les Paul, R.E.M., Slayer, Sonic Youth, Soundgarden, the Surfaris, Suzanne Vega, White Zombie, and Y&T.[40]